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[Uber One] $150 off Your First Uber Car Rental @ Uber Carshare

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UCS193

$150 off your first rental. Requires Uber One membership.

Choose from a range of vehicles - available to book by the hour, day, week or longer - and enjoy $150 off your first booking.

To claim your exclusive offer enter UCS193 at checkout before 31 October 2023.

You must complete the sign-up, ID and credit verification process with Uber Carshare.

Edit: @Ademos pointed out that there is no insurance cover. Please check this out and you may need to buy an insurance cover that covers everything

(I joined Uber recently and received this offer in my app)

Edit: $150 is a driving credit

The Driving Credit can be used to pay for booking fee, Basic Cover fee, Premium Cover fee, time charges and distance charges. The Driving Credit cannot be used for the deposit for your first trip, tolls, membership fees or other trip charges.

Using driving credits:

https://help.ubercarshare.com/hc/en-gb/articles/360026259672…

Who pays for fuel:

https://help.ubercarshare.com/hc/en-gb/articles/205083319-Wh…

Damage and loss cover for borrowing cars:

https://help.ubercarshare.com/hc/en-gb/articles/204824299-Da…

Related Stores

Uber Carshare (Formerly Car Next Door)
Uber Carshare (Formerly Car Next Door)

closed Comments

  • Does that $150 off include the petrol/km used at the end of the car rental? Or does it only apply for the upfront costs?

    • +1

      Normally everything.

      I had a zero cost van rental after using a $100 credit.

    • +1

      @rpalmer I contacted live chat and $150 is a driving credit which can be used to pay for:

      • booking fee
      • Basic Cover fee
      • Premium Cover fee
      • time charges
      • distance charges

      Driving credit cannot be used for:

      • the deposit for your first trip tolls
      • membership fees
      • other trip charges

      https://help.ubercarshare.com/hc/en-gb/articles/360026259672…

      The car's owner pays for all the fuel that goes into the car. They are then reimbursed for every kilometre the borrowers drive through their chosen distance income.

      Borrowers pay for the fuel they use through the distance charge.

      If a borrower needs to fill up during their trip, they pay with their own money and upload a receipt for reimbursement. The amount they spent on fuel will be deducted from the final charge for the trip.

      Any fuel the borrower purchases during a trip is charged to the owner in their monthly invoice, and offset by the distance income.

      https://help.ubercarshare.com/hc/en-gb/articles/205083319-Wh…

  • Petrol costs are refunded if you ha e to refuel.
    The cost/km doesn't seem to be included in the $150 off

  • -2

    I had a good look into if these were actually, you know, insured or not and they made it so incredibly (profanity) vague I gave up. Nope.

    Goget it still is, as shit as they are.

    • All trips include damage cover from Mobility Mutual. If you’re responsible for damage or loss to a car you rent, the most you’ll need to pay is your excess (subject to exclusions).

      https://help.ubercarshare.com/hc/en-gb/articles/204824299-Da…

      • So they've added that, albeit 3-4 clicks deep, since a month ago.

        You can only reduce to $500, and

        To be eligible for cover you also need to:

        report any damage or theft to us promptly;
        get the details of any other parties in an accident and (if relevant) wait at the scene until police arrive
        Oh, and

        If you don’t return the car on time, you may not be covered.

        So it's fairly pants, and they don't actually link to the actual policy.

        • The policy is in the link from Uber Carshare above:

          Mobility Mutual + Uber Carshare

          https://www.mobilitymutual.com.au/cover

          https://help.ubercarshare.com/hc/en-gb/articles/204824299-Da…

          • @trixieb: Yeah, if you click through to their site, then hunt it down on that site another 2-3 links deep. Again, more nonsense. It's not inspiring confidence. Neither is the fact they self insured, but did it by spinning off a liability shield company.

            Edit : Ahh, here we go. From the "policy".

            "Trip Cover is a financial product and you should be aware of the following:
            ● Trip Cover is not an insurance product
            "

            get absolutely (profanity). Wouldn't stand up 5 minutes at VCAT.

            "Discretionary protection is a ‘miscellaneous financial risk product’. This means that there is no automatic right of indemnity under Trip Cover’s Protection Wording. Instead there is an automatic right to have a claim considered and you may ask the Board to exercise their discretion to indemnify you for the loss. The payment of all claims is at the discretion of the Board."

            They're trying to dodge every obligation/requirement/oversight of offering you know, actual insurance.

            I smelt a rat, didn't I. Smell it I did.

            Note nothing, anywhere, talks about damage to 3rd parties. Oh wait, yes it does

            If you’re responsible for damage or loss, you’ll be liable for the costs of:

            damage to the vehicle that requires repair or replacement (excluding normal wear and tear)
            loss arising from theft of the vehicle or fire damage to the vehicle
            towing, storage and recovery charges
            fees and charges relating to the assessment of the loss or damage
            third party loss

            So (profanity) you and (profanity) right off, Uber. With your non-insurance that doesn't cover anything you may hit.

  • Tried to use it, instant book.

    Got like 5 confirmation notifications and emails.

    Owner cancels it next day.

    Uber now hold the additional costs and the voucher is consumed. Sigh, now I'll have to waste time with support to get the money refunded.

    • Sorry to hear. That's awful

  • I've used it twice with the free credit previously, the credit applies for everything, no issues. The only thing is the per day price is only after the first 24 hours, so if you only rent the car for like half a day it might be more than the per day price.

    • That's not quite right, the daily cost covers you for a full 24 hours. Even if the hourly rate goes over the daily cost, you won't be charged extra during that 24-hour period. Source: I share my own car and regularly borrow other cars too.

      • @djprima May I ask how you set up your insurance with Uber Carshare seeing that you are hiring your car as well as using the service?

        As a hirer, when you buy additional insurance, are you covered for everything? Have you or anyone you know had to make a claim for damage with Uber Carshare? Thanks

        P.S. @Ademos pointed out that there is no insurance cover with Uber Carshare. Would be good to hear from someone who uses this service and how you navigate the no insurance issue.

        • I'm just speaking from my own experiences here. I had a borrower accidentally ding my car, logged a claim to UCS and got it fixed without any hassle. Another time I borrowed a car, got a flat tire and they decided it's not my fault, they reimbursed me for the cost + inconvenience fee. Also, I once borrowed a car hoping for a child seat installed as per the description, but couldn't find one. They gave me a free Uber ride to the nearest car that had it. No major issues for me so far

          • @djprima: Thanks for the reply. You had excellent service with UCS.

            Are you able to share some insight into this non-insurance issue that Ademos mentioned for borrowing a car? It's not an insurance company that UCS is using. It seems that one should buy additional insurance to cover for everything

            • @trixieb: Yes I've read about those, they can reject a claim based on their discretion. But in my cases they did pay

              • @djprima: Thanks for the clarification.

                I assume you probably would have bought the real insurance as you are also sharing your car. There is a list of insurers that UCS recommend for members that share their cars.

                • @trixieb: No, I didn't buy additional insurance for my shared car. I'm on the $119 a month plan which includes the Mobility Mutual cover when the car is not borrowed (there is a $19 plan which doesn't include this). I guess I'm taking a risk there but the numbers work for me so far.

      • A car I borrowed has 8.99/hr and 24.99/day. It charged me $38.21 for 4.25 hours, with the total charged of $59.38 including unused time, booking fee, basic cover and driving cost.

        • Check this article. I suspect the car you've borrowed has a peak rate applied? Otherwise ask them to refund you based on that article

  • -2

    So from the convo chain above, note uber does not insure you for hiring vehicles. They spun off a 3rd party company that offers "cover" that's "totally not insurance", trying to dodge all the obligations/oversight that comes with, and carefully slip in that they do not cover 3rd party loss.

    Minimum $500 excess, and hit something and only the car your driving is covered. Even then only if someone doesn't hit/run on you, or you're up for the full cost.

    Whatever you hit? Well you're right up shit creek for that one son.

    Absolutely. Not.

    • Haven't used this service but had hired cars from the usual companies (Avis, Budget etc). We got additional insurance to cover for everything as the 'insurance' included wasn't sufficient to cover as you stated

      Court cases: What Rights Do Third Parties Have Against Insurers

      https://adclegal.com.au/insurance-contracts-act/

      • Do you work for uber share? Now why would anyone else neg my comment?

        You're doing rather a lot to minimise the fact that their coverage is complete horse shit compared to Goget, or any of the majors.

        Claiming that the majors don't cover 3rd party, or have option to reduce to $0 excess, is simply a lie, and your article is irrelevant because if claiming, I'm not a 3rd party. Notwithstanding the fact Uber is trying to spin this off as a financial product and not insurance so it's doubly irrelevant to Uber Share.

        • It wasn't me who neg your comments and I haven't neg other comments here either.
          I'm new to Uber and Uber One for riding and shopping.
          I don't have Uber Carshare and was merely posting an offer that I received today and passing the info that's on the website. I don't need this service and haven't looked into the insurance until you mentioned it.
          P.S. I had contacted Uber Carshare support to answer your question and others

          • @trixieb: You're "new to uber", in 2023, but refer to their coverage as "damage cover" and not "insurance"? But helpfully reached out to their support for answers?

            You also posted an Uber deal 3 months ago. Oh and 8 months ago, for Uber Eats. Where you gave advice on how to game the checkout system and use those vouchers via prezee, because you've never "checked out as a guest".

            So based on all that, I don't believe you. Apologies, but I simply don't even come close to believing you.

            • @Ademos: I copied and pasted damage cover from the Uber Carshare website that support informed me when I contacted them. Those are not my words but quotes that I copied and referenced. You can check the link.

              I've benefited from deals here and posted deals that may benefit others. I haven't used most of the deals I posted including the Uber, Lego, JB hi-fi, Caltex etc deals.

              I didn't know it's a requirement that one has to use the deals that one posts.

              I'm new to the gig economy and had recently joined/used DoorDash and Uber/Uber eats with recent promotions posted here.

              We were using taxis up until a few months ago and they were getting expensive. Thought we will try Uber and had a few trips recently where we needed to be picked up. Some members of my family still use taxis because they don't want to use the app or give their credit card details etc.

              With regards to my comment about checking out as a guest on Prezzee in my Uber post, I wasn't buying Uber gift cards. I bought non-Uber specific Prezzee gift cards in other promos in the past and had checked out as a guest.

              You must have missed my comment where I joined Uber/Uber One recently and was stoked that my first Uber trip was in a Mercedes. I was wondering whether it was part of Uber One membership. Haven't had a Merc pick up since.

              I haven't heard or used Uber Carshare before and was surprised one could hire a car. I had to contact Uber Carshare support yesterday when there were questions in my post that I didn't know the answers. All my answers were copied and pasted from the Uber website that I had referenced. I also edited my post and they were direct quotes.

              You are upset as you think I've lied and also affiliated with Uber. I haven't and my intention was to post a deal that I received that may help others who want to use this service. I also waited more than half an hour for Uber support to answer my questions when I contacted them. If I had known I was going to be slandered online for posting this deal, I wouldn't have done it.

              Perhaps you should contact Uber Carshare directly and complain to consumer affairs.

              • @trixieb: 2000 more words isn't going to make me believe you. Let's agree to disagree.

                • @Ademos: Did you check what I wrote that is a direct copy and paste from the Uber Carshare website though?

    • Have you misread the terms? It clearly states that Third party damage and loss is covered. It would be ridiculous if it wasn't. I've never used it and am not affiliated (and didn't neg you) but am considering giving it a go. The link in the original post about insurance seems to explain it.

      • Yeah, no. It's not insurance, so they take great pains to try and claim.

        I do believe that main site has been updated since this thread, and moved third party loss into "this is totally covered bro" section. Almost like someone is watching.

        But the actual "financial product and still totally not actually insurance" "policy" still has vagueries in it like :

        ● if a third party causes Trip Damage and Loss and you are not at fault, the Agent will charge your Card and refund any amount that it is able to recover from the at-fault third party.

        They also don't provide any insight into range or caps on coverage, in financial value, etc, but also don't specify "unlimited" etc.

        There's nothing about this that is standard, and doesn't in my opinion stink. Why try so hard to be so different, and so vague?

        • Hmm interesting yeah I have no doubt it's vague on purpose, wonder if there is a proper PDS available. Thenks for the reply!

    • you have nfi what youre on about. Dunning Kruger effect at its peak.

      I'm so tired of the behaviour on the internet.
      pause to reflect on your own behaviour.
      Do 10 seconds of research before spouting raw misinformation to score cheap shots.

  • @Ademos I just found this review about buying extra insurance for Uber Carshare. I don't know if this is sufficient.

    As mentioned previously, when I hired with Avis, Budget etc, I had bought additional insurance to cover for everything too. The default cover wasn't sufficient.

    Quote: All trips come with basic cover, but I chose to add on premium insurance to reduce my excess.

    Quote: I also didn’t have to pay for a second driver, which you do sometimes have to do with car rentals. My friend was already a verified Uber Carshare member, so that had sufficed in ensuring he was covered by the insurance in case of an accident in the car. I didn’t even need to have him added to the trip.

    https://thelatch.com.au/uber-carshare-australia/

    • You know the whole 3000 words of replies with carefully thought out and sourced material that kind of but doesn't really address the points being made isn't really making it look like you don't do this for a living, right?

      And you'd have us believe that you're so incredibly diligent on insurance, but didn't notice uber does not offer an insurance product, but also got the initial further research and understandings into it wrong?

      Yeah. Enough. You're performing for the audience now, given I'm clearly not buying it.

      • As I said, I don't know whether this was sufficient cover with buying extra insurance that the Latch reviewer wrote.

        Thanks for bringing the attention to the insurance issue. People who want to use this service should be aware of this.

        You are reading too much into this. I am not affiliated with Uber and only joined Uber recently. I posted deals that I haven't used that may benefit others.

  • @Ademos I've just edited the post about the insurance issue and also asked @djprima who has shared his car and borrowed cars on his experience

  • I thought uber ride share suppose to be $500 vouchers and were stackable at some point?

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