This phone is currently full price at other stores but is 14% off at Amazon, with a further $300 gift card for Amazon Prime members. Link shows 3 Brothers Mobile but change the seller option to Amazon AU to get the price and credit. The same $300 credit offer is also available for the Z Flip5
CamelCamelCamel.
Has to be careful though. I have checked with Samsung previously via the chat, they said they couldn't honour the warranty if you don't have the original receipt.
For those who don't mind having no warranty, check in eBay for lower prices. Bought the same for $1692.6 the other day in eBay.
This is a lie, ACCC has a specific law for this. It's the same as if a manufacturers sells a lifetime warranty but only with the original owners name. They cannot enforce that.
He said you need the original receipt - nothing to do with the owners name! - Just ask the seller if they can give you the purchase receipt
@BadBreath: But even without the receipt, we can at least ask for warranty based on product release date, isn't it?
@playboyhaha: No. Warranty is handled by the retailer, not the manufacturer. Proof of purchase is required to be provided to the retailer for warranties to prevent people from claiming warranties from retailers they didn't purchase their goods from.
@dotMonkey: I don't have the details in hand, but I know what you said is incorrect. An example, I can buy a iPhone from Costco, but I have no problem to bring it to Apple store for service
I don't have the details in hand, but I know what you said is incorrect. An example, I can buy a iPhone from Costco, but I have no problem to bring it to Apple store for service
I don't know if invoices are required, but it's no surprise that the manufacturer will accept it. You wouldn't be able to bring it to Harvey Norman or JB though.
@geshc: The same rule applies to Samsung, Lenovo, Pixel, Dyson etc etc.
A quick Bing chat brings me to VIC consumer law website and I get this:
The consumer can claim from the manufacturer or the supplier if a product:
is not of acceptable quality
did not match description
did not meet any extra promises made about them (express warranties).
@playboyhaha: With proof of purchase only. From personal experience, Lenovo would not help when I didn't have receipt. I had to go back to harvey to request for proof of purchase.
Samsung didn't help with 2nd hand purchase from ebay either, we just copped the loss.
@geshc: Sorry to hear that, but I also speak from my own experiences. I had a Samsung TV bought from good guys went broken, I know it was still in warranty but I couldn't find the receipt, but I googled and known the serial no. contains the manufacturing date, so I brought the TV to Samsung service center and got it fixed. Similar thing happened to my 2nd hand BenQ laptop, the serial no. saved my day.
@dotMonkey: You're incorrect, warranty is handled by the reseller or the manufacturer. The manafacturer will try and push you to contact the reseller but if the reseller is giving you strife that's what you do.
I've done this with a Nexus 5 and a Nexus 5x and I used to work in technical support for one of the bigger companies. Proof of purchase is likely required from the reseller but the manafacturer should take warranty even without a receipt. Most phones can be determined a rough date based off the serial/IMEI.
Best best if going used is to get the receipt however.
You're incorrect, warranty is handled by the reseller or the manufacturer. The manafacturer will try and push you to contact the reseller but if the reseller is giving you strife that's what you do.
Sort of. Check out page 10 of this ACCC guide.
Each sale is a contract between the seller and the consumer. So if the seller breaches the contract by providing goods that do not meet a statutory warranty or condition, it is their responsibility to provide a remedy.
It's the seller who handles the warranty because you bought the product from the seller. However you do have a right to pursue the manufacturer for a remedy. You are really meant to get a remedy from the seller though, as the guide describes on page 15.
@eug: Correct, you go to the reseller first. If they cannot provide one or it isn't suitable (E.G being Fobbed off, given a used item/partial store credit) you go to the manafacturer.
E.G My Sony X9000E - The Good Guys tried to fob be off as "The TV only has 12 months warranty" when it was 3 years old. They didn't even lift a finger just a "No". So I contacted Sony who pushed back but eventually they replaced the failed component (the main board in this case) which if it was a few hundred I'd have just replaced it.. But they wanted $800+.
Correct, you go to the reseller first. If they cannot provide one or it isn't suitable (E.G being Fobbed off, given a used item/partial store credit) you go to the manafacturer.
What I was saying is it's the retailer who's meant to handle the warranty and not the manufacturer. It's stated on page 15 as I mentioned previously.
Consumers are also given the right to pursue the manufacturer (which is why I said "sort of"), but the law clearly states it's the seller who's meant to handle the warranty.
Because each sale is a contract between the buyer and the seller, consumers are entitled to insist that the seller provide them with a remedy, even if a problem is due to a manufacturer’s fault.
It is a breach of the Act for sellers to mislead consumers about this right – for example, by claiming they can do nothing and that the consumer must contact the manufacturer for a remedy.
@eug: The rule is to make customer's life easier, but it is not equal to "retailer handlers the warranty" imo, especially under the context that the original receipt is lost.
To me, supplier (retailer, seller etc) and manufacturer have equal responsibility, it is up to customer to choose.
The rule is to make customer's life easier, but it is not equal to "retailer handlers the warranty" imo,
The ACCC guide literally says the retailer handles the warranty and that it is a breach of the Consumer Act if they claim they can do nothing and direct the consumer to the manufacturer. This is because the contract of sale was between the buyer and seller, not the buyer and the manufacturer.
especially under the context that the original receipt is lost.
Losing the receipt doesn't change the contract of sale; it's still between the buyer and the seller.
FWIW the law allows the seller to request proof of purchase from the customer but it doesn't have to be the tax invoice, it can also be a card statement or order number. If the seller recorded the item's serial number at purchase, that can be accepted too.
To me, supplier (retailer, seller etc) and manufacturer have equal responsibility, it is up to customer to choose.
To you, sure. The ACCC however, says that for some consumer guarantees, consumers can choose to seek a remedy from the manufacturer - but, you would only be entitled to the drop in value caused by the problem. The manufacturer is not obligated to provide a repair, refund, or replacement.
Of course it's in the manufacturer's best interests to support their customers directly, which is why you can buy a phone from JB and contact Samsung directly for a repair. But the law doesn't require them to do so the same way the seller is required to.
@eug: Sorry the link for manufacturer is not obligated to provide repair seems not working for me, would you post again? I think this is a very constructive conversation to help people understand their rights as customer.
It doesn't really matter whether it is in original owner name. It is about having a copy of receipt. From memory, they told me invoice from third party/ refurbished store are not acceptable.
I think receipt is very important not just for warranty but also fold device comes with their free premium service, 3 X free screen protector replacement within 2 years.
Samsung seem to have issues honouring the warranty even WITH the bloody original receipt. Had an s23 in for water ingress (Singapore walking in and out of -20c AC and holy god its a sauna out here)…. took the asses 6mo to get the phone "assessed and repaired".
Then guess what… the repair completely failed and gave me Black Screen of Death.
Instead of going through same ahole process, I contacted the consumer ombudsman. Holy moley, replacement in 5d?
Samsung has never tried to compete with Chinese phone brands so I wouldn't hold your breath. They only ape Apple.
The fold 5 folds a lot better. It folds perfectly flat compared to the fold 4.
This is true, I came from a Fold 3 to a Fold 5, personally I think its not worth the upgrade, I would say the 5 has better battery life than the 3 but not much else I am feeling from the way I use my phone.
Long time samsung fan, however ordered a mix fold 3 only cuz samsung has started lacking. Hinge has been upgraded where i was never bothered by fold 4 hinge and processor where last gen processor was way above good enough for my personal use howerer aspects like camera, charging speed, display stays the same which is what it matters to me. I felt front display is non usable since last gen, as its so narrow.
I believe they are simply confident enough that no matter what they do, people will spend money on them and simply stopped their creativity. I decided to spend my money elsewhere this generation. I know i will suffer on software end however, i have decent knowledge on tech and wont bother me on software end after seeing reviews so far. Still left to report use case scenario though
Where did you order the mix fold 3 from? How much?
And more importantly, how well does it work in Australia?
Dont know, need to try, house mate has chinese mi 12 ultra no issues with networking , with boost surrounding coverage in regional nsw but depends on use case scenario.
Ordered from alibaba, browse multiple seller for better offers, cost me total 2142 with dhl shipping and paypal fees but some paypal fees got reimburse due to paypal promotion for alibaba for the month of september. Not received yet though dispatched on friday to regional nsw.
My story is different. Was Samsung fan since 2017 until the end of 2021 when the screen of my S21+ had died and Samsung refused to replace it under warranty because somehow their technicians found that my phone is… rooted (it couldn't be rooted as it is a brand-new phone bought on Amazon and sold by Samsung store itself, and I never root my phones because I don't want to lose 2 years warranty. Amazon sent me a new phone though without questions, but I lost any trust in samsung and don't want to support them anymore. Waiting for iphone 15 to switch.
Someone share the logic that rooting would affect the screen?
The point is that it wasn't even rooted, but samsung for some reason claimed it is rooted… This is what made me angry about samsung.
Since the US unfairly kill off Huawei, there is less choice in the market, less innovative, and much more expensive. I have no incentive to replace my 3 yo phone.
You credit score just went up high
Huawei’s are genuinely pretty good hardware wise. This is coming from a person who wouldn’t touch them or use them as a daily driver due to the software decisions….
Agree on hardware. Wish google and oppo releases their fold in aussi market
Really didn't realise how good Huawei are until I changed to Pixel. My Mate20 Pro which I replaced thinking Pixel 7 would be an upgrade has been disappointing. Battery doesn't last as long, finger print scanner rarely works. Camera is maybe the only upgrade, don't notice speed difference and screen is higher res on the Huawei. Really very little improvement in the so called latest tech after so many years? I have had Apple and Samsung in the past and still feel I have had the best experience with Huawei, as it just works. Mate20 Pro still had google play so yes shame that later phones locked out.
@MMM: I had a Mate 20 Pro for a while, ended up trading it in for a Samsung. Looking back, it was one of the best phones I've ever had - photo quality is still remarkable even when compared to my S23 Ultra. I would have stuck with Huawei going forward if they hadn't gotten screwed by the Trump administration.
I had the P20 Pro. Awesome phone build quality wise. I would have seriously considered another one based on the experience but sadly the trade restrictions came into place.
My one's fingerprint reader died otherwise I would have used it another year. My wife's one went to a friend who is still happily using it almost 4 years after purchase.
@ihfree: I had the Mate 20 Pro. The build quality was great but I just found the software a little glitchy and oddly-designed. I can't remember what the glitches were now, but I was glad to switch back to a Pixel/Samsung.
I also still have a Xiaomi Mi Mix 3. As nice as the hardware is, the software just doesn't feel polished or refined like a Pixel or Samsung.
Because he didnt need to get new phone so didnt wreck his credit score?
I just wana fold her in half 😞
😫🥵
wait for huawei mate 60 pro or x5 release
Sammy doesn’t need to be so scared, since Huawei new flagship phones (Mate 60 Pro & X5) wouldn’t make a return to western world😅. Btw my old Mate 20 Pro as a backup phone is still kicking ass after about 4 years ownership.
Samsung phones drop in value so much despite being just launched a month ago. I purchased this 512GB model through Samsung EPP literally two weeks ago and decided I don’t want it and want to switch to apple this year. But I can’t seem to sell mine anywhere even for well below this price (despite being sealed and brand new)
Although I’ve placed an order for S23 256gb around $700, I feel being ripped off still.
Where did you advertise it and how much did you list it for?
Since it's unopened, why don't you just return it to Samsung?
I listed it on eBay/Ozbargain Classified/FB Market Place for $1800. Despite getting low ball offers can’t seem to sell it.
I would return it (I still have 4 days left to do so), but I traded in my old Samsung phone to get a discount and Samsung are saying they can’t return that phone (or refund its value) and all they can do is offer a gift voucher for the trade in value which I can use on future purchases.
I listed it on eBay/Ozbargain Classified/FB Market Place for $1800. Despite getting low ball offers can’t seem to sell it.
Just a guess, but maybe people who are looking to spend that much money on a phone would rather buy it from a store to avoid any scams or potential warranty issues. Or they're more likely to be a work-related purchase so they need the invoice to be in their name for tax or to claim from work.
I also reckon the decent trade-in deals they've been running make up a good chunk of their sales which would reduce the market for ebay/fb sellers. I personally used to look for new units on ebay/fb but have completely stopped since they started offering good trade-in deals since it also takes away the hassle of selling my old phone.
and all they can do is offer a gift voucher for the trade in value which I can use on future purchases.
Oh right, I didn't think of that. Maybe it's a good excuse to get a new TV. ;)
@eug: No that is not the case at all. I have in the past struggled to sell my samsung phones as well and most recently the galaxy watch 5 which sold for almost 1/3rd the RRP despite being brand new and sealed in box.
The issue is that samsung knows what their products are worth and therefore most are discounted atleast 30-40% on day 1 of their sale but they price it like Apple beause they want themselves to been seen as competing with Apple. I NEVER buy a samsung unless it is discounted by atleast 40%
@dealsucker: Cost of living crisis might be the reason. People prefer to spend $1,800 on two months groceries I guess rather than a phone.
Many scammers on FB & other 2nd hand marketplace are selling phones unopened or sealed. Those scammers ruin genuine seller like you. For me i prefer buying phones on 2nd hand marketplace that i can turn on and check imei etc.
You know…I just bought a Samsung Z Fold 5 256GB with a $120 trade-in for $1560 with a free case, included front screen protector and 10% cash back via cash reward ($149). This is why you won't get $1,800 for that phone.
where to buy? thanks
Samsung website. They sent me a targeted code for Samsung Z Fold 5 - Trade in and got an additional $200 on top of $300 and a free case. I also requested a 10% loyalty code and a $50 newsletter. My trade-in is worth $120 for an S20 FE 5G 128GB.
A phone is more than the CPU.
You're correct, but also it is a relevant point.
You wouldn't want to buy a 2k+ phone to have it not be even close to others that are at $1000.
There was a time when Apple users said "it's not about the numbers, it's about the actual experience".
People don't usually buy phones to run benchmarks on since it isn't meant to be a pissing contest.
At the end of the day what matters is whether or not the phone feels fast and responsive enough for day-to-day use. The general consumer really does not care or even know about what "geekbench" is.
Okay but like, if you're in the market for this grim monument to pointless excess, the f**k are you doing on OzBargain?
Yeah, I don't know who this deal is for.
If you're willing to drop $2k+ on a novelty folding phone you don't care much about deals/saving costs.
I get paid to review spreadsheets concerning new and upcoming topics, as a subject matter expert for an overseas software company. Reviewing them on a tablet on the go is actually something I do.
So some people buy this phone, not for luxury, but to actually help them do paid tasks on the go.
There are plenty of luxury both quality and fashion and expensive niche goods listed here. Maybe Ozbargain saves some people money but for many it just drives consumerism.
bro everybody on here is making 200k+ at least
this is pocket change it’s about how much you save don’t you understand
You can be both well off financially and a bargain hunter. A dollar saved is a dollar earned, as they say.
Thanks for gatekeeping what other people consider a saving or a bargain, or god forbid, what they would like to spend their money on.
Why would buy this when you can get it for cheaper on Samsung official store?
Samsung official store is shows $2799, unless you are talking about trade ins?
Will Galaxy Z Fold 6 or 7 be selling around $3k?
Yes. And i will get it for $1300-$1400 with a trade in deal again.
By then inflation means everyone will be earning $200k
Must be nice to see the world the way you do
Good deal on the flip but pity only graphite and cream.
Can I keep Amazon credit if I return the phone?
• If you cancel or return an Eligible Item, you will only be refunded the price paid for the Eligible Item, and Amazon reserves the right to remove any unused Amazo promo credit you received as part of the Offer from your account without further notice; and charge you (using the payment method you used for the original order and without further notice) for the promotional credit you received as part of the Offer which you have used
Also,
The credit is available for use by 11:59 PM (AEST) on 30 November 2023 towards a future Eligible Order. Offered by Amazon AU.
$2395… It truly is an interesting time to be alive.
It's amazing how much phones have come down in price. The first mobile was very pricey and had nowhere near as many features.
It was priced at $3,995 in 1984, its commercial release year, equivalent to $11,253 in 2022.
A full charge took roughly 10 hours, and it offered 30 minutes of talk time. It also offered an LED display for dialing or recall of one of 30 phone numbers.
For me a better bargain was buying a second hand z fold 4 for under $1000 on ebay. Z fold 5 doesn't offer anything special for $1300 more.
My bet is that the z fold 6 next yr will be thinner, to regain some status against the much thinner Honor (Huawei) Magic V2.