My right AirPod has died due to a known issue, but Apple have said I'm not eligible for a replacement due to some weird date cut-offs (purchase between X and Y, but must be manufactured before W…but we also have no record of when you purchased).
Any good deals on AirPods Pro 2? I'll take cheaper prices, cashbacks, price matches…whatever works.
The cheapest I can find is Officeworks at $338 (down from $399 on Apple)…which feels like a good discount, but because I technically should have been covered by the known fault, I'm reluctant to spend any more than I absolutely have to (don't mind me, I'm just annoyed).
TIA.
Edit: The issue is a loud static sound whenever one of the AirPods is used. The requirements are that AirPods must be purchased within the last three years but be manufactured before October 2020. Apparently mine were manufactured quite a while earlier than the latest manufacture date for this program, and I didn't receive them as a gift until late 2020 (the person who bought them for me wouldn't have bought them so far ahead of time). I do realise that this is beyond the statutory warranty and this is based on Apple's good will and/or acknowledgement of a manufacturing fault…but the program exists and I meet the requirements. The frontline Apple staff on chat were saying that late 2020 is more than 3 years ago and so they cannot process it any further. However, the AirPods are virtually unusable. I've gone through three different levels of help over the past few weeks, all of whom have said that I'm not eligible based on the dates I've given (even though they are within the identified period). I did get the issue escalated today, so I'm hopeful that they will be able to help me out.
whats the known fault?
you're out of warranty i presume.