Win 10 Desktop USB MTP Issue

tooblue on 25/06/2023 - 16:19
Last edited 25/06/2023 - 16:20

I have an old desktop PC (has USB 2.0 ports only) running Windows 10 (automatically updates) fine for a long time until recently the USB ports don't recognize all my phones and cameras. The issue happens to all USB ports, front and back, directly connect or through hub. I connected the affected phones and cameras to other computers, and all are working fine.

What are still working:

External USB WiFi modem
External USB hard disks
USB flash disks
Charging function to all my phones (Apple and Andriod) and cameras

What's not working:
Cannot access to the storage on all my phones and cameras. When plugged in, the phone USB menu shows charging only, no MTP or other options, the computer systray and device manager don't show the new device. Device manager has an error (attached) on USB devices but delete this error device won't help it.

There is an error message in the systray when first start Windows 10. In fact there are no USB devices attached except the external USB modem which is working fine.
https://files.ozbargain.com.au/upload/83594/104629/usb_error…

Computing

Comments

Dtnightmare1 on 25/06/2023 - 16:42

There could be so many different problems causing this. I always start with running a sfc /scannow in the command prompt with run as administrator.
- Sinnerator on 26/06/2023 - 08:21
  
  this command is completely useless and never works unless :
  
  https://www.youtube.com/watch?v=acxCueZ2dVQ
  
  watch this to make sfc/scannow acutally work
  - Dtnightmare1 on 26/06/2023 - 09:16
    
    Maybe it's different for everyone but it's always worked for me when I've had issues.
Typical16-bitEnjoyer on 25/06/2023 - 17:27

-1

It's old. Use your time and energy more wisely by simply replacing the machine.
garetz on 25/06/2023 - 17:44

Its probably the cables. Some cables are charge only or the usb ports aren't providing enough power to provide data transfer. The external modem/disks usually have their own power supplies.

also check your power options, sometimes with windows updates the usb power mode is changed.
https://geekflare.com/windows-power-options/
for more info.
Sinnerator on 26/06/2023 - 08:17

try: go to device manager and update anything usb controllers drivers there

Win 10 Desktop USB MTP Issue

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