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Uber One Customer Retention Offer: $1 for a Month (90% off) @ Uber

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Uber One Customer Retention Offer: $1 for a Month (90% off) @ Uber
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Dealking on 21/05/2023 - 22:21 uber.com (4779 clicks)
Last edited 21/05/2023 - 23:34 by 1 other user

I missed to cancel my 6 month free Uber one membership and got charged $9.99 for the next month (hands in ozb badge)
So, I went straight in the app and tried cancelling my membership. The first page asked for a reason and I chose “paying too much for membership” (or something similar). Then on the next page it gave me an offer to continue my Uber one membership for another month after the current for 90% off which is $1 - of course I chose to continue.
Posting this here - just incase someone is in the same boat as me.
Enjoy!

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Comments

  • xiukeong on 21/05/2023 - 22:44

    Good find! I tried your method and it works!

  • Wiadro on 21/05/2023 - 22:45

    Good tip. My free Uber one expires on the 10 July

    • Ozfanmel on 21/05/2023 - 22:49
      +3

      You can do it now so next renewal you will be charged only $1

      • [Deactivated] on 21/05/2023 - 23:06

        Thanks! CBA offer runs until mid September, and this was already applied so first month after is a dollar

        • HardQuiz on 21/05/2023 - 23:30

          You tried to cancel while still having few months under the CBA promo ?

          • Techie4066 on 21/05/2023 - 23:55
            -1

            @HardQuiz: I cancelled as soon as I applied the promo (and stacked with new user free trial to total 7 months). You still receive the full-length subscription.

            • [Deactivated] on 22/05/2023 - 02:27
              +1

              @Techie4066: Can confirm. Also cancelled my CBA 6 month promo already but it’ll still run until end of September and after that it’s the $1 renewal

  • sub102 on 21/05/2023 - 22:52

    Does this mean month after you got charged $9.99 or did they refund you for that month so that it was $1?

    • park on 21/05/2023 - 23:11
      +2

      For me, I signed up for a month and paid the $9.99. Went to cancel near the end of the month and was offered an extra month for $1. So two months for $11.

      There was quite a number of "spend $30 get $15 off" deals at local restaurants for UberOne restaurants during this time, and even after allowing for uber fees and price gouges you come out well in front compared to picking up from restaurant.

      Uber One also gives you 10% off ride fares, and they occasionally sling vouchers like "spend $30 get $20 off" on (price inflated) groceries.

      You need to be judicious and not buy things you wouldn't have otherwise bought, but in two months I'm confident you'll be able to easily extract $11 of value. I definitely did.

  • kenplho on 21/05/2023 - 23:05

    Yup worked for me as well

  • BuyLowLetsGo on 21/05/2023 - 23:06

    On the Mastercard 6 month promo, which is about to end this June.

    Fiddled around, but don't see the offer after selecting my reason for cancellation. Also don't see the same "paying too much for membership” reason available. Too scared to click "Continue" twice in case i cancel my freebie promo, but will try again closer to the expiry!

    • R3XNebular on 21/05/2023 - 23:23

      I was too but then realised I'm not on a promo. I went through on second continue and it offered 90% off.

    • Techie4066 on 21/05/2023 - 23:59
      +3

      You can cancel early and still be subscribed. I did on my first day. Might save you some unexpected fees.

    • UrMumsOnlyFan on 22/05/2023 - 20:42
      +2

      I'm on a promo and didn't have the "paying too much for membership" option either, but I chose "not saving enough" (or similar), clicked continue once, then it showed me how much I had saved through Uber One, then clicked continue again, and got the 90% offer.

  • wishbest on 21/05/2023 - 23:44

    Thanks OP. Worked for me as well..

  • kosh52 on 21/05/2023 - 23:58

    Good deal mate. Here’s your OzBargain badge back

  • AustriaBargain on 22/05/2023 - 00:15
    +1

    My quarter pounder intake has dropped dramatically after stopping Uber Eats.

    • serpserpserp on 22/05/2023 - 08:01
      +1

      Quick you better sign up again

    • Quarter Pounder on 19/06/2023 - 13:47

      The ones i get delivered are always cold…

  • vegemite2008 on 22/05/2023 - 01:35

    It only works once….

    • kehuehue on 20/05/2024 - 08:10

      Lol yes

      Mine expires 19 July, did cancel, asked to confirm and done.

      Didn't ask me why I wanted to cancel

      • retnup on 18/11/2024 - 02:46

        Same

  • pennypincher98 on 22/05/2023 - 01:37
    +11

    Uber Eats has really gone down the shitter. If you don't pay for priority delivery for an extra $3.50 on top of already higher delivery prices than others + service fee your order will have 3+ stops along the way and when your food eventually arrives it's cold.

    Support doesn't care and when they finally reply it's not the question you asked, but the one they want to answer.

    Possibly the only way to get value out of this is to get one of the grocery offers and use them at Coles which just as on Doordash, aims to match in-store pricing (which in itself is inflated lol).

    • Freestyle on 22/05/2023 - 02:11

      last time food arrived cold and too late they refunded the whole thing for me

      • pennypincher98 on 22/05/2023 - 02:42

        Perhaps it's time to set up a new account then with new credentials if they just hate me 😂

        Find it infuriating how if you use chat/email a new person replies each time and they don't bother to read back on the conversation so it's reconfirming order numbers, issues, expected resolution etc.

        • serpserpserp on 22/05/2023 - 08:03

          You don't talk to anyone to get a refund. Just follow the procedure in the app. Full out the forms, take a few photos and they just give you the money back.

          If you do this order after order they won't do it.

          • pennypincher98 on 22/05/2023 - 08:36

            @serpserpserp: I don't/didn't do it order after order but even with the forms it gets sent as a chat. When I had something missing from my order it took me 4 days of back and forth to get partial credit..

            Plus have you ever tried to talk to them about something else? Like for example a promo code just vanished?

          • thatonethere on 22/05/2023 - 08:57
            +1

            @serpserpserp: I do the same. Just use one of the famous 'laser' temperature readers from ozb. point it at the cold food and take a photo. Put photo into the feedback section of the app. Put food into air fryer. Wait for refund.

        • Freestyle on 23/05/2023 - 01:43

          Not sure honestly, i reduced my uber usage after getting a wfh job but i used to use it a lot every week before and it was pretty much on time and if it got very late they'd compensate with a voucher

          And it happened to me once where the Uber driver literally drove past me to go get petrol or something (according to him) I complained online and pretty much got the whole thing refunded with a few clicks (no chats)

          I live in Sydney Inner West, maybe that has something to do with it

    • hotdish on 22/05/2023 - 09:51

      If you have uber one and your food is late they give you a $5 credit and if you complain you usually get it free.

    • 1st-Amendment on 22/05/2023 - 14:00
      +4

      Uber Eats has really gone down the shitter.

      I've found Uber in general has gone down the shitter.
      It used to be regular people looking to earn some quick bucks offering a side hustle, now you have career drivers just like taxis in the old days, treating you like shit and cherry picking profitable fares over others.
      I tried booking a ride the other day, the driver contacted me to ask where I was going, then watched him drive around in circles waiting for me to respond. Then he messaged me to say he was stuck in traffic so I jumped in a cab and went home. By the time I got home he was still doing laps and asking me to cancel the trip.
      Add this sort of thing to surge pricing and I prefer Taxis again now.

    • wetsandwich on 20/11/2023 - 10:07

      They only rose to fame off free covid zero interest rate money.

      Now they're paying 5% on their borrowed billions, shareholders must be getting a bit antsy and demanding a return instead of throwing cash into a furnace.

  • liongalahad on 22/05/2023 - 03:10

    Legend!

  • garetz on 22/05/2023 - 04:02

    Did not work for me.

  • Savealopoulos on 22/05/2023 - 06:59
    +3

    Works when you click “not saving enough” and then click through again to “continue”.

    • UberIsCool on 22/05/2023 - 08:32
      +1

      This works. I joined 4 weeks free, then cancelled, then above

      • zeke121 on 22/06/2023 - 16:53

        Where do you find the 4 weeks free offer?

    • bdl on 22/05/2023 - 12:57
      +1

      Can confirm. Thankyou :)

  • cmyk on 22/05/2023 - 07:24

    Did anyone use Uber cash to pay and NOT get the 10% discount? It worked for me on the way to airport but the trip home did not work. Messaged support and they said I didn't use the right payment method to qualify (CBA MasterCard).

    • dealhunter-007 on 22/05/2023 - 08:03
      +2

      I always pay using Uber Cash but default payment method is selected as MasterCard. If I select PayPal or any other card there, I won't get the discount.

      So enable Uber cash option and selecting MasterCard as the default payment method is the trick. Obviously it will use your ubercash first and if it's not enough, it'll fallback on your MasterCard CC.

      • cmyk on 22/05/2023 - 09:25

        I didn't change anything and it worked for my trip to the airport but was declined after 2 weeks on my trip back. Weird. Thanks for the suggestion anyway

  • sw0rdy on 22/05/2023 - 08:00

    Got this, thanks!

  • dealhunter-007 on 22/05/2023 - 08:04

    Thanks @Dealking

  • rezdo on 22/05/2023 - 08:17

    Thanks OP, it worked a treat. :)

  • IpGem on 22/05/2023 - 08:55

    I missed to cancel

    Beautiful things are born out of mistakes

  • TEER3X on 22/05/2023 - 09:11

    This was posted in the uber one deal with MasterCard, definitely needed its own thread though

  • dmnw on 22/05/2023 - 12:53

    I did the $1 month, went to cancel again and got another $1 month.

    • bdl on 19/06/2023 - 15:10

      Uber's making megabux, $1 at a time

      • bdl on 22/06/2023 - 15:46

        update: Just tried to cancel again and was not offered another $1 month.

  • axistentz on 22/05/2023 - 20:10

    Worked! Thanks OP!

  • kaboom mel on 23/05/2023 - 09:38

    Not directly related to the offer but it thought i will check out Uber One as i have some rides to the airport coming up and saving 10% on this will cover the cost of it easily.

    However when i sign in and try to join it tells me that "Sorry, Uber One isn't available to you right now" . Not sure what's going on. Any ideas?

  • PeeDee on 18/06/2023 - 20:13
    -1

    The F**K it's so hard to cancel the subscription!

  • PeeDee on 18/06/2023 - 20:52

    Hey guys, there is not I way for me to cancel my subscriptions instead of going into Paypal and deactivate the subscription on Paypal's end, thus this would leave no benefits gained for me.

    • Gustave on 18/06/2023 - 22:52
      +1

      Account > Uber One > Manage Membership > End Membership

      • PeeDee on 20/06/2023 - 17:12
        -1

        Nothing man! I only have the Delete my Uber account option. The guy above was able to figure out. thanks though

  • ozbargain2019 on 03/07/2023 - 07:17

    Can anyone post a screenshot of the offer?

    • Dealking on 03/07/2023 - 08:09

      I am already in my $1 month and also cancelled the Uber one membership for next month. Hope someone else here can help. Have you tried cancelling in the app and choosing “Not saving enough” as the reason for cancellation?

      • ozbargain2019 on 03/07/2023 - 19:51

        I selected it - but it didn’t apply to my account. So trying to get the online chat to re apply it.

  • Ozymandias on 13/07/2023 - 15:53

    Still working for me, cheers OP!

  • alaska28 on 20/11/2023 - 10:14

    Got this, thanks OP!

  • lexar on 22/03/2024 - 23:07

    got 3 months for 90% off thx OP!

    • theknight27 on 20/05/2024 - 12:03

      Me too - much better offer for me!

  • Quarter Pounder on 19/05/2024 - 22:41

    didn't work for me

  • bwad on 19/05/2024 - 23:04

    I had this a month or so ago and they offered me 3 months for $1. Must cancel after that though, need to go cold turkey on this evil app.

  • Save 50 Cent on 20/05/2024 - 00:07
    +1

    Thank you so much! You made me check and my 6 months free membership was going to expire on the 28th of May. I never even used it once. Cancelled and it didn’t even ask me why or if I was sure.. It felt like the app said: “piss off then..”

  • morse on 20/05/2024 - 02:18

    Worked for me twice but not a third time. Third time it just let me quit. When I was a member I was exclusively buying only stuff on decently discounted deals. I don’t think they were making enough money out of me.

    • kehuehue on 20/05/2024 - 08:11

      Same here

  • Leggy on 20/05/2024 - 08:56
    +1

    I got 90% off for 3 months, so even better.

    • [Deactivated] on 20/05/2024 - 15:04

      It gave me 3 months 90% off too, probably because I'm a fairly light user.

  • goliath on 20/05/2024 - 20:08

    Similar things happened to me and my $9.99 monthly charge happened on 14/4. When I tried to cancel it I was given an offer of 3 months' 90% discount if I don't cancel. I stayed.
    However, when my membership expired on 14/5, it was NOT auto-renewed… I became a non-member.
    When I asked their technical support, they asked me to give them screenshot or emails of the offer.

    I explained that I don't have those because the offer was just a pop-up message, not an email or something, as you posted. But they just closed my ticket. Very disappointing.

    • Leggy on 21/05/2024 - 20:10

      Why not just resubscribe if you want it?

      • goliath on 24/05/2024 - 01:23

        It's a full price

  • hishaken on 17/11/2024 - 23:30
    -2

    Any benefit of Uber one?

  • FromAtoZ on 18/11/2024 - 00:49

    Awesome. Thanks.

    I've got 90% off for 3 months.

    • achyd1 on 18/11/2024 - 01:01

      I've got the same deal, but it says it will take $3 out at the next renewal date - is this for all 3 months? Because 90% off of $10, I would assume means it should be $1 taken off at the next renewal date.

  • Tommyice on 18/11/2024 - 01:12

    Legend, easy savings ta

  • Don John on 18/11/2024 - 08:50

    Thanks heaps for this post my friend! I actually forgot to cancel my Uber monthly membership and it got renewed. After reading your post, I cancelled my membership, and was offered 90% discount for 3 months. Yay!!!

  • calinya on 18/11/2024 - 08:50

    Nope, didn't work for me - it cancelled straight away.

  • Jj456 on 18/11/2024 - 08:54

    Got 3 months also - thanks!

  • nwood on 18/11/2024 - 16:18

    Thanks OP, got my next 3 months at 90% off

  • elcheapo on 18/11/2024 - 16:40

    3 months too

  • Derpaldinho on 18/11/2024 - 18:28

    I also got 3 months at 90% off

  • baydoti on 18/11/2024 - 20:44

    Just did this. Got 90% off next 3 months

    But I was paying 9.99 a month for past 3-4 months

  • Horacinis on 18/11/2024 - 20:58

    "Stay and get 90% off Uber One for the next 3 months
    We'd hate to see you leave, Horacinis
    You'll get this offer when Uber One renews on 18 Dec, 2024."

    $1 for the next 3 months!

    Thanks!! 😂🙏🏽

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