GoPro Order Error - Unable to Order

Lmonmonkng on 19/04/2023 - 13:46
Last edited 19/04/2023 - 14:08 by 1 other user

Hi.

I'm trying to order GoPro Hero 11 from their website but not able to finish the order, tried different account, name, address, PayPal, credit card but no success, anyone has similar experience?

Error I get:
We're sorry, but your order could not be placed. Please confirm your address and payment information is correct. If you feel this is a mistake, please contact our customer support team and request a callback by clicking here.

Thanks

• 

  Hybroid on 19/04/2023 - 13:49

  +6

  Did you speak to their customer support team? I'm sure they can assist.

  • 

    Seraphin7 on 19/04/2023 - 14:20

    +1

    OzGoProCustomerSupport at your service.

  • 

    monmonkng on 19/04/2023 - 15:21

    They are hopeless, tried them with no luck.

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  7ekn00 on 19/04/2023 - 14:00

  Via the AU site? not US / EU?

  • 

    monmonkng on 19/04/2023 - 15:21

    Tried Aussi and NZ websites, both giving same result

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  Bredo on 19/04/2023 - 15:02

  The same was happening to me last night, I've tried everything until I gave up.

  I was thinking that maybe they banned me because in my previous purchase I did the subscription trick, but no idea really

  • 

    monmonkng on 19/04/2023 - 15:22

    If you googled it, it is a known issue

    • 

      Bredo on 19/04/2023 - 15:29

      I didn't, but good to know. Nevermind for me though as I ended up buying the accessories off Amazon for roughly the same cost :)