Any Amazon Employees or Reps on OzBargain

easternculture on 01/04/2023 - 20:34
Last edited 01/04/2023 - 20:40 by 1 other user

Amazon closed my account on the basis that they were unable to verify my debit card payment method.

I explained to them that debit cards do not generate statements. I sent them a bank statement with my details also showing the last 4 digits of the debit card from a recent purchase via the card.
This is how its reflected on bank statement

They then emailed me and said based on the information provided , they closed my account . Lol WTF.

I also had $245 gift card balance

Would appreciate if any amazon employee is on ozbargain that can help with this matter.

Related Stores

Amazon AU

Marketplace

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          AkuroPlays on 16/05/2024 - 12:58

          @easternculture: Cool beans. All resolved.

          Amazon finally reinstated my account. Took long enough.

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            easternculture on 16/05/2024 - 13:01

            +1

            @AkuroPlays: Oh and wow. Congrats

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              AkuroPlays on 16/05/2024 - 13:24

              +1

              @easternculture: Thank you!

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