Got a bit of a problem to manage Disney+ subscription.
Created a new Google account for cheap subscription last year: https://www.ozbargain.com.au/node/706829
I set a reminder to cancel the subscription, only to realise I have totally forgotten the username.
Anyway to recover? Would Disney+ know the associated Google account used for subscription?
Tried to recover using my mobile, it only shows my primary Google account, which is my regular Gmail address.
I set a reminder to cancel the subscription, only to realise I have totally forgotten the username.
Should you not have that account on your device and be using it to login to D+?
The reminder was set in my primary Gmail calendar.
I don't have an Android device, I used an Android emulator (BlueStacks) to setup the account and subscription, it was uninstalled.
Also, I forgot what I did, the login to Disney+ is a totally different username, not a Gmail address.
and you have deleted the emulator I guess?
Then not much you can do till the credit card you used expires but to enjoy your full priced D+ subscription when it renews!
I guess you could 'delete' your D+ account, and that would stop it renewing.
What can't you get into, Gmail, Disney+ or both?
Last resort, cancel the card they are going to charge.
Can login to Disney+ just fine, but can't manage the subscription from Disney+, it says go to your Google Play account to manage.
But I have forgotten about the Google account. If I can remember the username at least I can go through password reset process.
So in my app (iOS) under Account it tells me the email address. Does it not on yours?
The app shows the email address used for Disney+, but it is not the Google account linked to the subscription (the domain is different).
Peter Pan took your Credit Card and the payments are going to Walt in Neverland.
Share the account with all of us, Disney+ will cancel it for you.
Haha good one.
Success! Just tried recover username using email (strange it didn't work last night, so tried using mobile number which only returned my primary Goggle account), this time it returned a list of usernames I have forgotten about, among them is the one used for Disney+ subscription.
Phew, needs to write it down somewhere, hope I don't forget where I wrote it. :D
Commenting closed since issue has been resolved.
Isn't it usually a Gmail email address?