Good morning guys, this my first post, I had a really heart breaking and devastating incident with a real estate agency yesterday in Ipswich QLD area.
As you are all aware we are in the middle of rental crisis in Australia, I have been applying for rental properties for the last 6 months, I have applied for over 100 houses. Then yesterday I received a call from real estate agent informing me that I have been approved for a rental property, she asked me if I wanted to go ahead with property and I said yes.
She asked me about my moving date, from my joy and excitement (I felt like I won the lottery) said yes I am ready to moving asap. So I asked if I can come to their office to finalise the rest of process and sign the lease agreement. She PM text me their address and I showed to their office ready. She came out to the reception area and greeted her, she confirmed my full name and who will be living the property. I then ask her what’s the total cost of bond and rent in advance, and if they accept bond loan and she yes they accept bond loan. She said she will email me the lease agreement later this afternoon and I fill out my banking details. All was great and I’m jumping in joy and being funnily lucky to have a house.
Then an 1hour later I got this text from her:
I won’t mentioned their name
“
Hi ,
Sorry , I do apologise. They owner has now decided to go with another application. Your application has now be declined .
Happy to help you with anything else available.
Kind regards
Agent name
”
My heart sunk, I was shattered and disappointed I was the driving at that time, I had to pull over by the side of road to calm myself down. So I waited for a couple of hours then I call them back to make sense of this situation. Another agent picked up the phone and I explain to her what had happened, she asked my if she can put me on hold, she want a look for my PM, the agent came back later to tell me she mixed up names, I was not the intended applicant. She apologised for the misunderstanding. I didn’t buy their lie. Real estate check background thoroughly.
Sorry guys I am not a good writer or storyteller, can you please help me make sense of this? Had anybody had a similar experience?
.
Thank you.
////
I Would like to share latest update with you guys:
This afternoon I received a call from another Real estate agency that I'm on the last three tenants to be pre-approved for 3 bedroom townhouse, so she asked my few question before she present my application to the owner for final approval. As soon I heard that I almost jumped I had to contain my excitement. Right away offered them to pay 2 months in advance plus bond payments. I did not mention the word "bond loan" or mentioned kids. Two hours later she called back to congratulate me, then emailed me the welcome kit plus lease agreement and their banking details to for the payment. I paid total of $4100 and I signed 12 months lease, So I will get my keys end of next week.
It has been a long grueling 6 months. All i can is, low to mid-income earners in Australia, we are f&%d.The next couple of years is going to be very challenging.
I think this might have something to do with it. It might suggest to them that you don't have a 'buffer'.