New nbn FTTP Connection

Iwantthebestprice on 17/02/2023 - 22:46
Last edited 17/02/2023 - 22:58 by 1 other user

I asked the below question in a recent post about NBN but there is so many comments I feel like my comment got lost in it all. So hoping the forums can assist me a little bit better. I’ve called NBN and they were not much help, neither were TPG so just looking for other people’s experience with this scenario :)

Does anyone here know the level of difficulty in getting a townhouse connected to the NBN when all other townhouses on the block are FTTP?
I checked all other (6) townhouses on the nbn co website and they state the below:

You are connected to the nbn® network
Technology used in your connection
Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

But for the townhouse I’m looking at it says:

Check with your phone and internet provider about ordering an nbn® powered plan

Good news! It looks like your location is eligible for our wholesale high speed tiersΔ.
These speed tiers are designed to suit households that stream in ultra-high definition, with five or more concurrently connected users or devices^.

So would this mean I would need to pay for NBN to get the install from the PIT or whatever it might be to my townhouse? And if by luck would anyone have a rough idea on the $$ for something like this?

Internet Broadband FTTP nbn

Comments

  • djsweet on 17/02/2023 - 22:56
    +3

    I don’t think they will charge to connect you up if you haven’t already been connected. If it’s part of a new estate you may have to pay a $300 new establishment fee.

  • Twix on 17/02/2023 - 22:57
    +1

    Check the location here and post your service class and service class description. Do not include the location ID.

    • Iwantthebestprice on 17/02/2023 - 23:20
      +1

      Thanks for the link! So I checked it and it says the below:

      POI name
      Reservoir
      CSA name
      Reservoir CSA
      Premises location ID
      LOCXxxxxxxxxx
      Premises technology
      Fibre
      Premises service class
      2
      Premises service class description
      Serviceable by Fibre, drop in place, no NTD in place
      Premises readiness
      Ready to connect to the nbn!
      TC-4 High Speed Tier Availability

      Can you make any sense of this?
      Any advice would help for this so I know what to expect

      • Twix on 17/02/2023 - 23:25
        +5

        Signup online with your ISP and nbn will get someone out to install the nbn fibre NTD inside your townhouse. When the install is finished plug in your router to the nbn fibre NTD and configure your router to the ISP. There will be a one off $300 nbn fee during ISP signup.

        • Iwantthebestprice on 17/02/2023 - 23:42
          +1

          Awesome, your a legend Twix thanks for your help on this!!

          • Twix on 18/02/2023 - 10:18
            +1

            @Iwantthebestprice: Since you want thebestprice take advantage of this free deal. You won't have to pay your 1st monthly internet bill apart from the $300 nbn fee. After 1 month you can stay or leave. ISPs with cheaper deals are Superloop, More Telecom and Leaptel.

            1 Month Free Unlimited nbn (New & Relocating Customers, Save up to $149; Includes 250/25 and 1000/50 Mbps) @ Aussie Broadband

            • [Deactivated] on 18/02/2023 - 17:58
              -2

              @Twix: The new development fee is not required in this case as the Fibre is already installed. The new Development fee is only required if no NBN physical infrastructure exists outside your premises. They don't charge a cent for just installing the NTD.

              • Twix on 18/02/2023 - 18:16
                +2

                @[Deactivated]: $300 nbn NDF applies to the first customer connecting to the nbn.

                • [Deactivated] on 20/02/2023 - 15:26
                  -1

                  @Twix: Yeah but they aren't the first customer as they have stated other townhouses in the block are connected.
                  So no need for a new development fee, also the order page would state this if that was the case as it would show saying works are still needed to be completed which it doesn't.
                  I sell NBN on a daily basis just not in the residential space.

                  • Twix on 20/02/2023 - 21:03
                    +1

                    @[Deactivated]: Iwantthebestprice is the first customer connecting to the nbn in their own townhouse so the nbn NDF applies. It doesn't matter that the other townhouses are already connected and have paid $300 each.

                    • [Deactivated] on 20/02/2023 - 22:25

                      @Twix: New Development charge isn't applicable if the infrastructure is already in place. The portal referenced above would of mentioned if a new development charge is applicable as you can't connect if that is the case.

                      Or it will say you that further work needs to be carried out to establish a connection.
                      Basically NBNCo list if a place is a new development under the API.

                      • Twix on 20/02/2023 - 23:06

                        @[Deactivated]: It's a new connection activation. Actually that Aussie BB link never shows a yes/no answer to the NDF and Aussie BB show the NDF at checkout.

                        • [Deactivated] on 20/02/2023 - 23:35

                          @Twix: If you have the full address on you I can check in my portals. They tell me if a new development charge is applicable most times its not.
                          Generally its not required for new activations if the Fibre is already installed.

                          • Twix on 21/02/2023 - 12:03

                            @[Deactivated]: It doesn't matter that the fibre is installed. All seven townhouses pay the NDF of $300 each when they first get connected. NDF is not required to be paid again after that unless there is a knockdown rebuild or subdivision of the block.

                            • [Deactivated] on 21/02/2023 - 16:05

                              @Twix: NBNCo don't always charge this though it is listed in the portal if its chargeable. I've never noticed it being charged even for addresses that never had NBN Connected previously. The new development fee would be paid by the body corporate in this case. Without an address its impossable to know for sure as its all in the API. As I said I sell NBN on a regular basis as part of my business.
                              They don't generally charge $300 for installing an NTD generally the leading has already been installed if its listed as ready to connect. They generally only charge the new development fee if a new leading needs to be installed.
                              As in unless Fibre needs to be run they don't charge it.

                              • Twix on 21/02/2023 - 22:09

                                @[Deactivated]: No the $300 NDF is paid by the first customer of each unit. Developers/builders pay for a different developer contribution charge and sometimes a backhaul charge when registering the property.

                                I never said nbn charges $300 just for the NTD installation.

      • [Deactivated] on 18/02/2023 - 17:53
        +1

        Yeah so to put this into plain English all the infrastructure is in place. So all you need to do is go online to your ISP of choice or phone them and order a service and they will organise the rest. It won't cost you anything apart from any setup fees for the plan itself depending on ISP.
        An NBN tech will visit your house to install the needed Equipment. Normally for FTTP its a Black Box that connects to the wall I am duming this down a bit so its more understandable.
        Basically all you will need to do is plug a router into the NBN NTD Network Termination device (black box on the wall. This will give you internet. Though I wouldn suggest ordering a router from your ISP of choice as it will make things easier.
        Means you don't need to configure anything as its plug and play.

        • Iwantthebestprice on 18/02/2023 - 18:10

          Awesome, thanks for your help! My main worry was that there was no line or connection to the house which I would need to pay to install from the PIT or something but you’ve explained it all. I will reach out to ABB and organise the appointment. Cheers

          • [Deactivated] on 20/02/2023 - 15:21

            @Iwantthebestprice: No worries.
            The rollout of the NBN Network was completed in late 2020.
            So the only areas without it are those in the middle of no where, Where SkyMuster or Fixed Wireless NBN is generally available or in some apartment buildings where the developer has chosen Opticomm as the main provider. Or another private network.

        • Twix on 18/02/2023 - 18:33

          Normally for FTTP its a Black Box that connects to the wall

          You have the nbn NTD colours mixed up.

          FTTP = white.
          HFC = black.

          • Iwantthebestprice on 18/02/2023 - 19:08

            @Twix: My mum has FTTP and she has a white box installed in her kitchen which connects to the modem, I assume this is what you are referring to?

            • Twix on 18/02/2023 - 19:10

              @Iwantthebestprice: That's right.

            • [Deactivated] on 19/02/2023 - 00:54

              @Iwantthebestprice: Yeah generally its the equipment marked with NBN on it that your router plugs into, this Multi technology mix is hard to keep track of at times.
              Will be easier once all the FTTN has been replaced.
              Though FTTN doesn't actually use a connection box anyway.
              But it will still make things easier particularly for support.

              • Twix on 19/02/2023 - 11:31

                @[Deactivated]: nbn FTTN forced migration to FTTP is planned from 2030.

                As the upgrade of the FTTN network progresses, capturing a larger footprint of premises, a high proportion of premises are expected to voluntarily upgrade from FTTN to FTTP. Forced migration of the relatively small number of remaining premises is planned to occur from FY30 – at which point it will be more cost-effective to incur the capex to build fibre lead-ins to the remaining FTTN premises, and progressively decommission the FTTN network, rather than continue to operate and maintain the FTTN network in parallel with the FTTP network. Premises will also be proactively migrated to FTTP if they experience service degradation issues on the FTTN network.

                SAU supporting submission

                • [Deactivated] on 19/02/2023 - 16:23
                  +1

                  @Twix: Sounds good, although with so many more people working from home I suspect those who can afford it will just go NBNEE. As you can get NBNEE in a lot of fixed Wireless areas and the upload speeds on the residential Fibre plans aren't all that great for uploading larger files.

                  • Twix on 19/02/2023 - 17:44

                    @[Deactivated]: If only nbn dropped the price on 1000/400, 250/100 and 500/200 for FTTP.

                    • [Deactivated] on 19/02/2023 - 18:26
                      +1

                      @Twix: they won't as they need to make a profit. Plus those larger upload limit plans are generally aimed at small businesses who can afford the higher rates (well so NBNCo thinks).
                      In a lot of cases Telstra Fibre is cheaper then NBN this is what is making EE and the other plans cheaper plus NBNCo have Starlink and OneWeb to compete with in the Satellite space.
                      But NBNCo are basically the new Telecom.
                      They wonder why Australia is so far behind the rest of the world with internet speed.

          • [Deactivated] on 19/02/2023 - 00:50
            +1

            @Twix: Ahh right, yeah NBNCo have a few different models they use.

  • BewareOfThe Dog on 18/02/2023 - 01:20
    +1

    I was with iinet (and before that TPG ) all up for 20 years over 2 relationships/houses. Our suburb was baing upgraded to Fttp (which was announced October 2020. In that time I had been checking with various ISP's, NBN, Our local member, and was not getting much response, but obviously CV19 slowed things down. I remember seeing them running cable through the street @ May 2021. Then last September, I read something that the suburb was starting to connect people that ordered the faster plans. Still nothing from iinet. I was surprised, upon checking that there were numerous companies servicing my area, but no sign of iinet or TPG!
    So after checking with a few people, we decided on Aussie Broadband.
    Within 1 week someone came out to check the premises. They found that the pipe containing the original telephone cable was blocked (we established that my partners ex-husbands big 'Monster Truck' Ute contributed to the cause (there are a few cracks in the concrete). So another team came out to run a new cable underneath the driveway (in a different spot), acroos the front lawn, under that garden, under more lawn again (@20m), and into the front wall. A week later another tech comes out and says the modem has to go in the front bedroom, and can't go through the ceiling as there is not enough crawl space. Yes all you have to what normal electricians do and that is feed it through(like I did with wired cameras), but he was by himself, and in the end couldn't get the TPLink Modem/router to work. I came home and changed the mode to router, and some other setting and it worked fine. But check around with various ISP's but ABB is usually Ozbargains ISP of choice (and they were running a Valentines day special. Use LOVE10 as the code. Offer ends 28/2)

  • BinnyC on 30/06/2023 - 17:18

    On the day they do FTTP connection, do they provide any ethernet cable to connect modem to the white box?

    Is there any manuals or paperwork for NBn box troubleshooting provided?

    • Iwantthebestprice on 30/06/2023 - 19:07
      +1

      No, on the day NBN came out he asked me for an Ethernet cable to connect the box to the Ethernet port. So make sure you have one spare ready for him

    • Twix on 30/06/2023 - 20:05
      +1

      Use your own ethernet cable.

      nbn FTTP user guide.

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