I am currently in the process of moving to a new bank for my loan and offset. My offset account currently has more funds in it than the home loan, so I pay no interest.
I find that when I switch home loans (chasing cashback deals), it is difficult not to get hit with interest for the period between settlement and when my funds land in the new offset.
The two options I can use to move my offset funds are internet transfer or RTGS. Problem with the former is my current bank does not allow more than $100k a day via internet banking, which further delays placing full funds into the new bank. So the best method this time is to get into the one branch in my state and make the RTGS payment and pay the fee.
The issue I have with banks I've used is they reluctantly give prior notice when settlement date is set. With my last switch, the bank settled when I was overseas, even though they agreed not to settle until I returned. Once I realised, I got online and made a few transfers over a three day period. But they reimbursed the interest incurred on this occasion which I was thankful for.
I've asked for settlement date notice from the new bank this time so I can ensure I am available to get into the branch. We'll see.
I understand that this is just how it is with banks. I'm not as concerned with small fees (I am getting cashback after all) but wonder if there is a better (more efficient) way. For example, I wonder if some banks can transfer the offset over for you at the same time with loan settlement? Especially if the loan and offset setup is the same between the two banks. With the new bank, I have had to setup the offset myself and is a completely separate process to the loan application with new ID checks, etc. I'm not sure if this is the usual way it is done or not.
Would be interested to hear from those who have switched and your experiences in getting funds transferred over.
Edit: Just an update for anyone interested. Although everyone at St George stated this could not be done (except one friendly staff member who tipped me off to the possibility), I was able to transfer $100k per day per account holder. Being a joint account, that was a total of $200k a day.
Cheers all for the help.
My kids hate that too…
I need to stagger their pocket money each week.