Thoughts on iiNet?

Currently on the 100Mbits plan (plus talk) with the wifi 5 router - costing about $110 dollars month.

What are you all on and how much are you paying?

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Comments

  • With Superloop. Running 2 Telstra modems (one as a wired backhaul booster). If you actually need home phone sign up to Crazytel…

    • Hey mate,

      what is a 'wired backhaul booster'? Are you paying for 2 lines/connections?

      • Nope. If you get another Telstra modem, once rooted you set one up as boosted back it has to be wired between the 2 devices (wired backhaul).

  • +2

    Have been with them iinet/westnet for 20 years. Never had any issues.
    Currently on the ultra fast plan 1000/50 for $109.95.

  • +2

    I been with them for 12 years but Ozb prefer Aussie Broadband.

  • +2

    iiNet used to be amazing before being acquired by TPG. After that, they provided horrible service from my experience, and resulted in me moving away from them.

  • lost connection to my IINET service on dec 23rd… Rang 6 times, and was on hold for 3 hrs each time. Its still not working.

    Just churning back to Telstra, but they has been just as painful as they can't get it connected.

  • $110 for 100Mbits sounds expensive.

    • Same price as Telstra. Yet has slower 4G backup than Telstra, probably also not including as many calls as Telstra too. A rip off.

  • Iinet were great for the 20+ years we were with them. Then we had issues connecting all of a sudden with our dlink modem router. I spoke to support, still issues. I replaced it still issues, then I spoke to a senior support person, and it turned out they needed a certain VDSL setting, and it worked fine. Fttp was finally completed in our area, and iinet were not on the list, so unfortunately goodbye iinet, hello Aussie Broadband.

  • We were with iiNet until we moved - the best they could give us was ADSL1 (were on ASDL2+).

    When we got NBN we went with Superloop. Only issue we've had with them was one janky support experience (slow/no response).

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