Bano Payid Transfer to St George - Waiting over a Week

Korban Dallas on 13/12/2022 - 13:16
Last edited 16/12/2022 - 03:52 by 1 other user

My wife transferred just over $1,000 from Bano into St George last week. The payid that was used was her mobile number.

Bano said the funds cleared and I should speak to St George. St. George are saying they can't see anything and I need to contact Bano.

Any idea what to do? Bano has been drip feeding info and wiping their hands clean.

Latest responses are being ignored from Bano.

Don't see a phone number either

16/12 update.
Ok I am getting somewhere with Bano. They are issuing a trace and recall of the transaction. Can take 30 days so see how it goes.

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Comments

  • [Deactivated] on 13/12/2022 - 13:33
    -1

    I reckon your wife will be able to resolve this 'issue' quick smart!

    • brendanm on 13/12/2022 - 14:19

      What does this even mean.

      • MS Paint on 13/12/2022 - 14:57

        I assume it's a reference to the movie the fifth element going by OPs username.

        Leeloo (korbans wife) was pretty aggressive if I recall.

        I could be wrong. The movies about 25 years old.

        • brendanm on 13/12/2022 - 17:15

          Cheers, that makes sense.

    • zathras on 13/12/2022 - 18:58

      Zorg probably stole it…..

      If the St George bank or that Bano group fail to help she should complain to AFCA.
      https://www.afca.org.au/make-a-complaint

  • tabz on 13/12/2022 - 14:24

    I would've thought PayID is close to real time.

    Can you double check the PayID phone number is definitely associated with the St George account? Maybe it's still linked to an old/different account.

    • Korban Dallas on 14/12/2022 - 00:20

      Can be a delay with figures over 1k but not a week

  • Korban Dallas on 13/12/2022 - 14:27

    Might be possible.

    It is retarded in the St George app. Only shows the last 3 digits.

    PayID you can't just make one up right? Needs to be an email or phone number?

    I just need to know from Bano where it went.

  • Stewardo on 13/12/2022 - 14:43

    It went down the Baño

    • pjetson on 13/12/2022 - 15:22

      The OP's wife does seem to have "taken a Baño" on this one.

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