OzBargain has turned 16, and many OzBargainers came to celebrated our 16th birthday by organising & partaking in meetup events. 18 organisers, 28 events and 470 OzBargainers participated — that was quite a blast. I would like to thank all who came to the meetups for your support, and big thanks to the organisers who took up the initiative to organise meetup events, handle logistics etc.
I believe there are some areas that need improvements. I would like to use this forum post to ask for feedback or suggestions, so that we can organise better meetup events next year.
Events / Checkin System
The whole events / checkin module used by the organisers was hacked up in 2 weeks last year, and further improved this year. However it works by piggy back on the poll module, and the entire work flow isn't that straight forward. I think the work flow should probably be something like this:
- Organiser posted a new forum post with an optional poll, asking the community for suggestions of date & venue. This can be omitted if the organiser has already decided on the date and venue.
- After the date/venue has been decided, still within the same post, we'll then update the title with details, remove the existing poll (if there's one) & set up the event tab for that post. That will allow RSVP — people can vote Yes coming / No not-coming. Those who voted "Yes" get added to the participant list automatically. People should be able to change their vote prior to the start of the event.
- Event organiser can still mark a participant as "paid" or not-paid. More about payment later.
- (Optional) 48 hours prior to the start of the event, OzBargain will automatically send out a notification or private message or emails to ask all participants (i.e. those who voted Yes) to click on a link to confirm that they are coming. Those who don't confirm 4 hours prior to the start of the event will be removed from the participant list. This should save the organiser having to PM everyone to confirm.
- I fear that many people will forget to confirm. There were many users who created account just to come to the meetup & then never log back in — they might not be aware that they'll need to confirm. More on "new users" later.
- Event organiser can set a cap on the number of participants, and can set up an automated wait list. Users on wait list get notified when another participant changed vote to "No", or when people fail to confirm before the deadline (e.g. 4 hours before the event), to allow them to be registered as participant.
- Current we ask the users to show their QR code for the organisers & co-organises to scan. I think it's okay for small events, however it can be slow for large events especially when the organisers still have to run around handling logistics. We could just produce a single printable QR code so participants can scan them at the venue to mark them as checked in.
The event module is mainly used by moderators and event organisers. I would like to hear from those who have to use it this year, on what other features they would like to see implemented to make their job easier.
Payment
Quite a few events this year opt for refundable payment to encourage people to turn up to the event that they've voted for. I think it works well, and I would like to see more events taking this approach next year to have better estimate on the number of people who will turn up. We (neil) use Eventbrite and its built in ticket selling, QR code scanning & checkin system — we might need to figure out how to better integrate that with OzBargain's own. Other people used Beem It, so they can take payment without disclosing bank account details or PayID.
What other options do we have?
Venues
Neil has a few suggestions regarding to picking suitable venues — he'll chip in later. From myself,
- Please pick venues that are likely going to keep the cost under the budget. Beware that some venues also charge "service fees" or force you to take their more expensive "banquet menu" due to the number of attendees.
- Mid-week lunch time usually mean less people = more space for the meetup, but might be difficult for workers to take extended break. Weekend evenings would mean advanced booking, surcharge, cancellation fee if some people don't turn up, more crowded, etc.
- Some people like to stay in one place & eat, but it's a community meetup and I think many would like to move around and chat. So maybe consider venues with more open space? Like pizza or BBQ at local park?
- We've also heard that Fortress is coming to Sydney. Great meetup venue for Melbourne over the last 2 years. For people who like to chat you can do it over finger food & drinks. For those who don't want to chat there are Mario Kart and Smash Bros video games.
Budget
Okay. I have to admit that meetups cost us $25k + $6k for the T-shirts this year — that's a lot more than what I had originally planned, and that also affects how we are spending money for the rest of the year. Total cost = number of participants x per-person cost.
Per-person cost was set at $35, which was increased from $30 last year. 17 out of 28 events went over the budget. Maybe we should have a reduced budget next year, and actually eat OzBargain-fitting meals?
470 OzBargain users came to the meetups this year registering 671 checkins. It might look like a big jump comparing to last year. However, 83 of those accounts were registered after the announcement on 6 Oct, and together they checked in 111 times. 2 new accounts went to 5 events each, making those meetups like regular family dinners for them. It has been pointed out and suggested that we should limit the meetups to only users signed up prior to certain date. At the same time there are also people arguing that they were lurkers before, and have only turned registered users because of meetups.
After all, we sponsored those meetups because we want OzBargain users feel like we are a real community — real people with real faces and names, living regular lives, and not just keyboard warriors behind usernames & profile images. "Everybody gets free feed" is side benefit but shouldn't be the priority.
So, any suggestion on how we can better control spending for the meetups next year?
Related topic — sponsorships. Thanks to Creative Australia, Mobileciti & Wireless1 for providing prizes to giveaway at some of the meetup events. However OzBargain itself will not ask for sponsorship in any form from retailer/merchant, as I think it is necessary for us to stay impartial. Organisers / OzBargain users can however talk to your favourite merchants to see whether they have any prizes they want to give away.
I think that's enough from me.
I was hoping one of these links was to this