I've seen that in the US, when people order, they have to nominate a tip up front.
Then the Dasher can reject the order if the tip is low…
But in Australia, I don't think there is the option to tip, so I think it works differently here.
When I order things, it might show the Delivery fee of $8.99 + Service fee of $3.30.
I'm just wondering how much the driver actually gets?
Shopping orders, like Coles, seem a bit more difficult as the Dasher has to go to the store and pick the items out.
** Do drivers get paid the same regardless of time/distance? Some places might be 8km from me, but then other places are only a few km.
What did they say when you asked them?