Woolworths Will Not Replace The New 99c Bag for Free

https://7news.com.au/lifestyle/controversy-as-woolworths-sup…

Apparently Woolworths is phasing out the old 99c bag with a new one, and they will no longer replace the new one for free if damaged.

Seriously I don't care what materials my bag is made of. I just don't like how supermarkets
are shifting bag costs on me. It should never be.
I get the idea they want to use less plastic and I have no problem with that. But it's their responsibility to develop a more environmental friendly bag at their own cost.

I grabbed 50+ 99c bags when they were free a year or 2 ago and I am sure many Ozb members did the same.

Be aware that they are now asking you to pay more so they can boost their profits. Better use your bags carefully.

They will still replace your old 99c bag with the new one for the last time.

I also find the $1.50 IKEA blue bag more durable. I get them for free when I click and collect small items from them.

Alternatively, there are 5000 bags for ~$50 on eBay. Those are smaller bags but much cheaper.

Related Stores

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Comments

  • +11

    I saw the tag love it or refund. That's one way.

    • Always keep the receipt.👍
      If you have switched to e-receipt, the app only keeps it for 14 months.
      Make sure you refund it within the window.

      • +2

        If you're not 100% happy with your purchase, we'll replace or refund.

      • +1

        You can save it to PDF from the app

  • +41

    Supermarkets and Banks are the biggest crooks going around at the moment.

    • +5

      Nah, there's no contest. Supermarkets bring value to the community… can't say the same for banks. Some actively destroy communities.

      • +13

        If you dont like your bank theres a small community bank near you. quit your whining and do something about it

        • Whining is empowerment for some.

        • +3

          Same goes for groceries. Plenty of IGAs or other shops.

        • Or join a credit union.

        • It's not about whining, it's about sending a message understanding the pragmatic differences between the two. A remote village is likely to survive without a Bank, but much less likely without a supply shop. Both are useful, but trying to compare their usefulness is like comparing a fridge to an iPad.

          • +6

            @Kangal: I compared my wife to a washing machine once, she didn't appreciate the punchline

  • +13

    Not sure if it is happening in all states yet, but OP is going to lose it when they get rid of the plastic bags for fruit and veg in his/her state and only have 3 very cheap mesh bags for $3 available (which you will inevitably forget and have to buy again next week).

    • +18

      I can’t remember the last time I used a plastic bag, or mesh bag (which I do own), for any fruit or veggie product. Just carry it, or use your reusable bag and put things through the checkout item by item

      And yes, I carry mushrooms, I carry green beans, I carry as much as I can. If you are able bodied, it’s not hard, and checkout staff do not care.

      Or… Just use mushroom bags for everything and then reuse them for sandwiches.

      • +1

        I heard they did a swab of the weighing area and found it contained, on average, 167 different people's fecal matter.

        • +9

          that's why i don't even bother washing my hands, the fecal matter is already on my food.

        • +1

          Wow, can you provide the source? would greatly appreciate it!

        • Yeah it’s pretty gross. It was kind of nice during the pandemic when they wiped it between users. I don’t expect them to wipe it between each user anymore but it would be nice if they did it when there wasn’t a line and it’s quiet. I suspect now they just do it once a day or if something is spilled.

        • +5

          That's only because 166 people and I like to scan our buttholes every week.

          BOOP

          • +2

            @Loopholio: 'Incorrect item in the bagging area'

    • +1

      Get some freezer bags open them in store and use.
      Then just pay for them at the counter.
      Cheaper… But then you end up with 100m freezer bags..

  • +4

    I have had a couple that got torn. Went to 3 Woolies and they said they did not have any stock. Guess on way to get out of the promise. I had to repair them.

    • +1

      Perhaps the new 99c bag stock hasn't made it to the store yet.
      Try to ask again when you see them in store. It's their policy.

    • +3

      Same. All of them said they haven't had stock in ages. One said that they are getting stock later in the year, I guess that is not happening now. A "bag for good" is supposed to be a bag for good, isn't it?

  • +43

    But it's their responsibility to develop a more environmental friendly bag at their own cost.

    Can I ask why you think this? Why do customers need a single use option?

    I don’t think they should be offering bags at all, but rather, keeping all boxes that they already get from products and handing those out if people forget their reusable bags. Which you can already grab from the bottle shop if your supermarket has one adjacent.

    Nothing extra needs to be created for the single use purpose of getting items home.

    • +2

      All these negs and not a single explanation of why people feel entitled to use these things for one time.

      • The box idea is a really bad one (think of the volumes of people who come through a supermarket and the quantities of stuff typically being bought). There wouldn't be enough boxes for everyone, boxes also get heavy and hard to carry, and don't go into the shopping trolley well. It also looks awful from a branding point of view.

        People using the liquor store are buying one or two things, which is why it works there.

        • +14

          The box idea is a really bad one

          Aldi has entered the chat

        • +3

          think of the volumes of people who come through a supermarket and the quantities of stuff typically being bought

          Sounds like supermarkets would have a lot of empty boxes.

          • +4

            @donga100: You make a good point, but it's the same problem. Because (almost) every single item that's come in to the supermarket has arrived in a box. So if you can visualise the entire shelving range of the store - that's about how many boxes there are.

            Now, without flattening them, where are you going to store an entire supermarket's worth of empty boxes so it's convenient for all the shoppers to access them? Don't forget most of them will also be arriving at night (semi-trailers, nightfill etc) so it's not a "boxes arrive gradually throughout the day and are used up by customers who are arriving at the same time" event.

            • +2

              @Crow K:

              Don't forget most of them will also be arriving at night (semi-trailers, nightfill etc) so it's not a "boxes arrive gradually throughout the day and are used up by customers who are arriving at the same time" event.

              They’re also gradually replenished in the store throughout the day though, nightfill isn’t the only time when stock is put out. In fact, many stores don’t do nightfill every, or any night.

              Now, without flattening them, where are you going to store an entire supermarket's worth of empty boxes so it's convenient for all the shoppers to access them

              Fair point on space but they wouldn’t need to keep all of them. Many customers will continue to use their reusable bags, and the rest should have access to the boxes along near the registers. Exactly how Aldi do it.

              Also a fair amount of time is currently spent by staff flattening boxes and putting them into the compactor, so this time would be saved (or put back into relocating them for customers)

              • @jjjaar: While there's been a small, gradual shift away from "everything gets filled at night", it's still the lion's share.

                I agree with the theory a small area at the front of the store can be kept for some customers, but we're talking maybe 5% of active shoppers. Tops. Everyone else would miss out on their boxes (assuming they wanted to carry damn boxes anyway).

                Let's not forget the box theory (poorly forwarded as it was) was that this would be replacing most/all bag use.

                Boxes are heavy, clunky, don't have handles, take up too much space when empty, etc.

                It's a non-starter.

                • +1

                  @Crow K:

                  Boxes are heavy, clunky

                  If you’re using a trolley and a car, no different to bags. If you’re walking or PT, yes maybe. But 1 box is easy with a small shop.

                  don't have handles

                  My biggest gripe working at Colesworths back when bags were free was the proportion of people who would buy 1 item, demand a bag, then fold it all up and carry it like the item existed without the bag. A lot of people would do this for 2-4 smaller easy to carry/juggle items too (like 2 packs of Tim tams)

                  take up too much space when empty, etc.

                  But when you get home you then complete the process and fold it up for your kerbside recycling.

                  • +3

                    @jjjaar: The fact a couple of people misused a bag doesn't extend to it not being the best way to carry shopping in most cases. Even for a few items, yes.

                    Bags are great. Everyone loves bags. They take up only the dimensions they need and they can be carried with one hand by your side. Let's hear it for bags, yay! Also, boxes suck.

                    "Too much space when empty" is the logistic problem of people accessing them to use for their shopping in the first place (where does the shop keep them, how do you get the ones you want). Not when they get home (which is agreed, trivial, whomp, flatten, into the recycling).

                    • +1

                      @Crow K:

                      The fact a couple of people misused a bag doesn't extend to it not being the best way to carry shopping in most cases. Even for a few items, yes.

                      I can assure you, it was probably 30% of all transactions I put through.

                      Bags are great. Everyone loves bags. They take up only the dimensions they need and they can be carried with one hand by your side. Let's hear it for bags, yay!

                      Agreed - hence BYO.

              • @jjjaar: Bunnings manage the box situation well from my observation of a number of their stores. Can always grab a box or more to carry purchases.

              • @jjjaar: At my store the time spent flattening/compacting boxes would probably still be less than carting all of your unflattened boxes (falling to the floor during your travels to the checkouts) to where customers need them. It's hard to store/carry unflattened boxes of many different sizes. Most products come in shelf friendly packaging too so it wouldn't be a full box, probably just the ones from the fresh produce and meat department

                Night-fill also gets done every night in my experience, there's too many customers in the way to efficiently do it during the day. We do get multiple loads of stock a day (2 or 3)

          • @donga100: A lot of them are 'shelf ready' boxes so not a complete box

        • -1

          People using the liquor store are buying one or two things, which is why it works there.

          A packet of mince, some veggies, 2L milk and some snacks would weigh less than 2 glass bottles of wine or 2 six packs of beer…

          • +1

            @jjjaar: You're wrong about the wine (hint: 2 litres of milk versus 1.5 litres of wine, before we even get on to the other shopping items) and you're also wrong about the volumes of customer shopping (weekly shopping/trolleys far outweigh "I'm buying 3 or 4 things I need").

            • +1

              @Crow K: Glass vs plastic generally weigh very different amounts. Anywhere from 300g-900g per bottle.

              I did used to work at Colesworth back in my youth and it was definitely fewer people with large trolleys v smaller shops in terms of total number of transactions. Except for a Saturday morning, most other times of the week was easily 3:1 small shops to trolleys.

              But also, usually those who are planning a big shop are more likely to remember their bags. It’s often those that “just duck in for a few things” that forget.

              And even so, big shop = trolley. Even more reason to not need single use bags if all you’re doing is lifting from trolley to car, then car to house.

              • @jjjaar: Boxes don't have handles, they get heavy quickly and you can't reliably carry more than one or two at a time. Carrying them with your arms in front of you (as boxes are generally carried) is a major walking/trip hazard as well. No one likes carrying boxes for those reasons.

                They are entirely inappropriate to be used in the way you are proposing.

                It's a bad idea. Walk away.

                • +1

                  @Crow K:

                  They are entirely inappropriate to be used in the way you are proposing.

                  You’re not listening to how I am proposing the be used.

                  The key is they are a backup for when you forget your reusable bag.

                  Most people drive to the shops and use a trolley. If they forget their bags, it’s not like they’re going to be carrying 6 boxes from the supermarket to home with their hands. They’re putting the box in their trolley and loading it directly, then lifting it into their car, then carrying them inside once at home. They’re not walking kms with all these boxes.

                  Those that are walking/PT aren’t carrying much anyway because even bags (plastic and reusable) get heavy with weight, so they already aren’t likely getting 6 boxes worth of stuff. Most of these people absolutely can shift to boxes when they forget their reusable bags.

                  Also boxes come in all shapes and sizes. They don’t need to be tall boxes, but rather shallower ones that still allow you to see where you’re going. Each person can decide for themselves what is important.

                  The handle argument is mostly irrelevant as if it is that important to someone you can still bring your own bags with handles.

                  • +1

                    @jjjaar: Thanks for clarifying your proposal. I have read it and it is also a really bad idea.

                    Try lifting a heavy box out of the bottom of a shopping trolley and get back to me on your results.

                    You're going to feel a lot of tension in your lower back, and it's because you're standing at your full height and bending your body in half to pick up a heavy object in front of you with both hands and no 'counterweight' to pull you back. You can't bend your knees to pick up this object or your hands won't reach the base of the shopping trolley (to grab the base of the box).

                    Now expand that to the seniors and mums and well, anyone who doesn't regularly lift heavy objects.

                    • @Crow K:

                      Try lifting a heavy box out of the bottom of a shopping trolley and get back to me on your results.

                      I use the raised shallow trolleys. If I have forgotten my bags, I ask for a box every time. So yeah, I don’t just try, I succeed.

                      Now expand that to the seniors and mums and well, anyone who doesn't regularly lift heavy objects.

                      Agree - they’re important to consider. But they’re already struggling with bags (plastic or reusable), and many of them won’t actually be doing a big shop and will be using the raised shallow trolley because of this.

                      And as I have said countless times, if bags are easier for them, they will bring their reusable ones.

                      I was working at the supermarkets as they were becoming popular, but before free bags were given out. Those that had needs like this were absolutely always more prepared.

                      • @jjjaar: And with a wave of the wand, everyone (including mums doing their single shop) are now using the shallow trolleys with the higher trays. Nice try.

                        Have you wondered why there's hardly any shallow tray trolleys (compared to the regular ones)? It's because most people don't use them, because most people are filling trolleys and doing big weekly shops.

                        I'm glad boxes work for you in your highly specific anecdotal shopping method. Most people don't only grab a few things, and most people haven't the required physical stamina and fitness to use boxes in this way. Your idea is great for you, but it doesn't work for most people.

                        • @Crow K: Well, no I have never wondered that because my local stores always have loads of raised ones, and most people I see in the store are using them. They only have 1-2 rows of the deep ones to 4-6 of the shallow ones.

                          But locational preferences aside (as I understand that this will absolutely vary store to store)…

                          I’m not waving any wands. People using deep trolleys can still bring their own bags. Let’s recap: those planning giant shops because it is a routine once weekly thing are often most prepared with their reusable bags.

                          • -1

                            @jjjaar: I feel like we've come full circle on this.

                            Your original statement is: "I don’t think they should be offering bags at all, but rather, keeping all boxes that they already get from products and handing those out if people forget their reusable bags"

                            My final thought is this would be a good way to make sure people bring bags with them, because boxes are inconveniently shaped, difficult to carry and people hate them.

                            Also, the logistics don't work (so now every checkout has a box zone? Alternately, people have to estimate the volume of what they are buying at the start of their shop when they pick their boxes?). You've converted a non-insignificant amount of floor space to "empty boxes go here, probably not neatly and looking like shit". This is a financially terrible use of space (compared with cloth bags that fold flat).

                            And it is terrible branding for the store. Aldi gets away with this stuff because it's a cut-price store that doesn't give a shit. Colesworth do care about their image. They don't want people scrounging for baked bean boxes at the entrance and "making do" with what they can find. Their shareholders don't either.

                            I don't want to sound like I'm saying it's the worst idea out there (maybe instead of bag a cast iron cauldron with spikes in the handle and it randomly issues electric shocks would be less practical for carrying shopping, I guess), but it's … .. it's just really bad.

                            • +1

                              @Crow K: Also you need to remember that supermarkets recycle/sell the boxes that they use every day.
                              They get flattened and put into a compactor/container that gets taken away by Visy etc and they get paid for it. Who knows how much but i'm sure that WOW and COL would prefer to make money from the cardboard boxes than give them away for free.

                  • @jjjaar: Now where getting particular sized voxes only tho. Sounding like staff time (ie.money), store space and are we buying the shallower boxes, not to mention that ppl may shop less? I just think ppl need to shift their norms. Bring bags. But stores should be encouraged to identify and implement more environmentally friendly options for packaging across its stores, not just at the checkout where a consumer can pay money for said bag. I can't get a bag foc but I can grab a plastic wrapped plastic tray of 4 slices of cheese from the now unmanned deli shelf. Everything is small packed in small trays.

    • -7

      Bags have always been free for decades.
      It's their decision to "go green", (If you believe what they claimed.), Not mine.
      They should take the cost of their own decision, not me.

      Single use or multi use is not relevant. As long as it's free, I am happy to multi use the same bag.
      Remember they gave out 15c bags for free when they first phased out free grey bags, may be three years ago?
      I grabbed 100 or so and I use them multiple times until it's torn.

      • +1

        I use them multiple times until it's torn.

        I can assure you, you’re not the majority. It’s great you did, I did too. But so many people would walk right back into colesworth with the single use plastic bags from their previous shop (still in excellent condition), and put them in the soft plastic recycling bin then get new ones on their way out.

        We did have some customers who realised this and would just grab all of them from the recycling bin and use them at home for rubbish. We actually started collecting them for them when we could tell they were still in great condition as sometimes people would put some gross ones in there, or half empty coffees (yes), and we didn’t want them filtering through all that stuff.

      • +2

        The government legislated to get rid of single use bags over time.

      • +14

        Bags have always been free for decades.

        Seatbelts used to not be mandatory. Smoking used to be allowed inside.

        Change can be a good thing.

      • -3

        It's their decision to "go green", (If you believe what they claimed.), Not mine.
        They should take the cost of their own decision, not me.

        I think they've taken the cost of the decision to not appease you. Now you should take the cost of your decision to shop there or not and deal with it.

      • Woolies try and charge for paper bags at my local one now. It's absolutely disgusting attitude that I expect from such a dogshit company. Weird thing is people still shop there.

        Next thing will be a 15-30% price increase/levy on Sat & Sun.

      • The bags weren't exactly free, just the cost had been factored into your groceries.

        • +1

          If that was the case, groceries would have become cheaper when they stopped supplying the bags. The fact they didn't, means the bags were free.

          • @RSmith: If the supermarket can get them free from the supplier why dont you just get some from them?

    • +2

      He never said anywhere they need to develop single use….did you read at all….

    • +1

      Boxes are a janky way of taking your groceries home. Companies only do it to save on the cost of disposing of cardboard.

  • I get them for free when I click and collect small items from them.

    Not really. It comes out of the C&C service fee.

    • Sometimes, like August this year, they run promotion like free C&C for $50+ spend.
      That's when I got my free IKEA blue bags.

  • +14

    These bags are a ice profit line for the supermarkets. Made in a third world country for about 10c and they sell them for 99c

    • +12

      Yeah, the plastic bag ban was a real winner for the supermarkets - now they can charge for something they used to have to give out for free.

      • +7

        Agree. Not only can they charge for something they used to give out for free but potentially on more than 1 occasion if someone has to make an urgent purchase and does not have a bag.
        The old plastic bags were never just a one-use bag. Everyone I know used to reuse them for other stuff and then finally use them for smaller garbage bins.
        So supermarkets saved on that cost and also charges for new bags for shopping.
        Keep in mind that supermarkets also now sell far more bags for garbage bins, while people had them for free earlier.
        Also the old plastic bags were far more hygienic for stuff like meat, fish etc. which could be used for garbage bins after shopping, whereas now we have to pack that stuff in the same reusable bags again and again.
        Anyway, people have different opinions; so of course some would disagree.
        @TanedaR Do you have the ebay link for the 5000 bags for $50 by the way. Thanks in advance.

    • +6

      10c

      Much less than that my dude. Economies of scale will mean these are a rounding error on their software.

      • I hope their software can handle at least two decimal places for 0.01 cent bags.

  • -3

    Dick Smith will give you a refund on all the 50 bags you stole?

    • +4

      My bags were not stolen.
      They were free when your scanned your EDR card during a promotion.

    • I think you meant to say: "I hope PayPal fines you $2500 for stealing 50 free bags from Dick Smith". ;)

      • Doctor to OP: We got your results back from the lab: You scored 9 out of 8 on the narcissistic test!
        Our treatment plan will give you free fruits for the rest of your life!

  • +14

    I take two big plastic containers with me (they have handles). They sit in the boot of my car. I put them in the trolley, fill them up with food. Load food onto checkout, and put food back in containers once scanned. I haven’t used a bag in years.

    Regarding fruit/veg… I use muslin bags.

  • +6

    you seem to be a bag hoarder

  • +7

    I grabbed 50+ 99c bags when they were free a year or 2 ago…

    So, when do you think you might need a replacement?

      • Even a good bag is going to get damaged from moisture and heavy milk bottles… If you know they get torn easily from these, maybe use a different bag for them or use the handle on the milk bottle? If they keep ripping but you keep doing the same thing, it's not the bags fault anymore, you're knowingly wearing them down quicker.

  • +3

    Just buy your own bags elsewhere that are of better quality and last longer.

  • +2

    Be aware that they are now asking you to pay more so they can boost their profits. Better use your bags carefully.

    This was always the intent … or a least the various obvious consequence … of the "bag ban".

  • +2

    Ahhhh, this post shows the true spirit of an ozbargain member. Best post this week.

  • +5

    Jesus CHRIST. Ididn'tknowthatthisisaproblemtoothers

  • -1

    Y'all are scanning the bags when you need one? 😂

  • +1

    I just don't like how supermarkets
    are shifting bag costs on me.

    This is not a new thing.

  • +11

    The (profanity)….? You should pay for bags if you're too lazy to bring your own or a backpack etc., stop being a lazy bastard and feeling entitled to a bag.

    I've been shopping for 5 years without using a single plastic bag, and it's never been an issue.

    Also, you're arguing about a $1 bag? Honestly, who gives a shit? You'll end up wasting more time and effort writing this post, responding to it and being angry about it than just moving on.

    • +5

      You'll end up wasting more time and effort writing this post, responding to it and being angry about it than just moving on.

      Oh the irony. I can feel the rage in your response mate, maybe go outside for a bit.

      Also why is the profanity filter not working on this guys response?

      • Obviously his mum stopped giving him plastic bags to bring home the groceries and he is bitter at the world because others were given free bags

  • -4

    Entitled Karen

  • +5

    So you’re complaining that Woolworths won’t replace the bags that you got for free??

    Stingy and entitled

    • +10

      They said they would replace them and now they won't.

      • Then don't shop at Woolies if they are not happy.

        • +1

          I am not silly enough to cut off my nose to spite my face. If they have the best special on what I want, I am there.

      • +2

        They are honouring the replacement on the obsolete line, new line hasn't been offered with replacement.

        • +1

          But that's the whole point of this post (rant) by OP. That this is some sort of bait and switch so the supermarket can backpedal their offer of free replacements, without actually announcing it.

          Unfortunately that means shop staff have to deal with more angry and confused customers like OP, just another way supermarkets treat their staff like trash.

    • +1

      I paid $1 each.. i`ll be asking for my money back if they arent going to replace them as promised

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