Never was good for me
You have very high standard then.
Well I was born in SG lol so yes 🙌
Lol just eat in Singapore and tried the Nasi Lemak. Papparich is rubbish. Luckily there is an eatery here in Perth that serve the almost the same taste.
Same. Was wondering why it was popular at all
same… went there couple of times and both times it was jam packed and was waiting some time to even get in. food was meh
I thoughtvthey all closed down. They have on the Gold Coast.
Somehow the mt gravatt one still going - despite being terrible every time.
It's pretty PappaPoor now.
Rich pappa poor pappa
man I was excited then you reminded me it's crap now.
Should've listened to you. Last time I got something from PappaRich was pre-COVID era and I recalled it wasn't too bad. Decided to order last night and thought I was getting a bargain for ~$12 Nasi Lemak. Boy was I wrong…
Why wouldn’t you listen to uncle jimothy :’(
The last straw for me was when I last ordered their promo fried chicken Sando - put it this way - there was more chicken skin than actual chicken. Biggest piss take.
Even worse I also ordered Laksa from them last night for my lunch today. I'm prepared to be disappointed again :)
Trying to take advantage of Deliveroo Plus lately, I'm reminded why I stopped using them in the first place: awful service.
Tried to order from 2 different Grill'd stores on different days while there was a 20% off promo. Both stores cancelled without explanation after nearly 30 minutes.
Yesterday, I order from a Mexican place near me, only for them to forget the "combo" part of the combo, which is $6 more than the item on its own. Deliveroo support refunds me 85c for the mistake.
Had similar last time I ordered, cancellation, and then promises of a refund. It's been nearly two months now, and I'm still chasing up my refund
Doordash did the same to me and I never got the refund.
The Deliveroo support team is also the worst of the delivery apps. Completely incompetent, with no desire to resolve any issue.
They're penalised when they give away credits.
I find ubereats CS the worst
hardest to get contact w, navigating the buttons
Same experience. Over 4 deliveries, 2 riders ghosted the delivery, food sat at the restaurant. Had those refunded after calling the call centre multiple times. The other 2 were late and cold. Pretty good offer but the service levels kill the value.
I ordered vergetarian meal and they sent meat dish. I complained to support and they said they can't do anything about it. Worst support.
They are absolutely abysmal. I had two orders within a week where the order delivered was incomplete. The first the driver left one of two bags at the restaurant, and the second the restaurant failed to make a couple of items.
Both restaurants communicated this with Deliveroo, yet Deliveroo refused to organise a re-delivery of the items at the time, and refused to offer a refund "We've reviewed the details you've shared, and unfortunately we won't be able to offer you compensation this time".
Straight up robbery. Will never use them again, regardless of the offers they make.
That is obviously a scripted response because I got the same one.
This is why I usually don't try new places on Deliveroo unless I know I've got a backup plan…
But I had an order from oporto take 2 1/2 hours a few weeks ago, food was actually great and all there for 40% off, but took forever.
We ordered about $45 worth of Hungry Jacks last week and had it delivered 2 hours after placing the order. It had been sitting waiting to be picked up by a driver for close to 2 close. Arrived stone cold. When I hit up the customer support, I was told they could only refund $8 of my order, as it was "still fit for consumption". They ended up refunding the whole order after a lot of back and forth though. Still, I won't be using Deliveroo again.
For anyone who has a mastercard
https://deliveroo.com.au/mastercard
Got 12 months of Deliveroo Plus for free due to having a platinum.
Don't forget Citibank gives $10 back/month for order over $25
I thought that ended in July this year. Did they extend it again?
@timhn: nice thanks. I had been ordering once every month the last 6 months(year?) when the promo was on, stopped ordering in July. Didn't realise they had extended it again.
For those who don't have a mastercard it still works with Revolut virtual card which is a MasterCard. It worked for me at least.
Pretty sure it's any type of mastercard, can be debit or credit.
I was talking about who don't have a MasterCard debit or credit card like me, they can still get this deal using the Revolut one off virtual cards. While the physical card issues by Revolut is a Visa card, their one off virtual cards are issued by MasterCard.
Didn’t work for Citibank Signature.
Did work for BankWest (which is a free card).
Papparich's food doesn't taste good for the money you paid for. may be it differs from location, but the one in city is trash. Prefer to eat (mostly nasi lemak) from other small shops, which serve tastier food n cheaper too
which city?
Melbourne
NL House is my go-to
havnt tried there.. but so far Nasi Lemak Rendang House has been the best, especially their Udang & Petai.
Ah how I miss NL house… reminded me of uni time. Nothing beats their Nasi Lemak with Kerabu sambal IMO
Around 2004-2005, I had lunch there at least a couple of times every week. Missed the aunty and uncle there.
@gstfree: I lived around the area between 2014-2016 and there weren't aunty and uncle - only intl students working.
NL House on Grattan St? Very tasty food.
The plus deals seem to be delivery only. I assume the workaround is to park out front use their address as delivery address with notes to deliver to car with rego XX. Has anyone tried this and any issues? It seems wasteful tho for the delivery driver to come to the store just to be the middleman for the delivery. And I am not signing up to become a driver to self-deliver, lol.
I did this yesterday and met the driver at the store.
Lol was he ok with it?
Young Asian guy. I told him he could mark as complete in his app and go to his next job (and showed him the order on my phone).
I think he was very confused. He wanted to get the order himself and hand it over to me. Asked him to ask for cutlery too and he didn’t, said I could ask them for it.
@Moo Deng: did u tell him to leave after seeing him, or does driver have to communicate w the staff to validate hand-off?
and did u tip him lol
@Moo Deng: I did something similar last night. Instead of meeting the driver at the restaurant, I put an apartment complex next door as delivery address and I waited in my car lol
Huh? What's the point? Don't get it
Because when I enter my address for delivery the store was not showing in the app (even though it's relatively close), so I had to enter the store address and picked it up from the driver there.
cant u change address at checkout?
doesnt work
ig another trick is to select someone's house nearby and note pickup/parked car on street
I just did this last night. Pick an apartment complex if you can without putting the unit number. Then add delivery instruction as "call my mobile when you arrive" or something like that. In my case I just parked in front of the building and waited for the delivery guy.
Didn’t find anything for "NeNe".
Didn’t find anything for "PappaRich".
deliveroo seems to have very limited selection in my postcode.
are u in Alice Springs?
I live next to Box Hill Central. There is a Nene Chicken in Box Hill Central
There is a Papparich in Doncaster and Nunawading (both are less than 5km away)
and Deliveroo app still shows the same thing for me.
Yeah same.. I live 3.7kms away from a Papparich though it counts as different suburb. They said they don't deliver to my area smh
I live close to a shopping mall which has both PappaRich and Nene but somehow both are not showing on the app now
Same with me. The Doncaster Shoppingtown food court has these but Deliveroo doesn't show this as available. Crazy.
I can get nene chicken delivered via doordash, menulog & uber eats, but not deliveroo. >:|
Anyone got issues using deliveroo gift cards in these 40% off orders? My last order with them using gift cards results in they charging me FULL price on tge gift cardbalance despite the payment page showed the discounted final price!
It shows full price but they only deduct the discounted price.
Mine has been ok so far.
22 bucks for a nasi lemak.. Wow
u call that a deal? $22 for a NL is outrageously expensive
Whoosh
well it starts from $12.60 after discount
Excellent deal! Lunch sorted. Thank you
Received my Nene Chicken order. Good value at 40% off stacked with gift cards.
Some recommendations for the best Nasi Lamak in Sydney CBD? :)
Anyone knows what happens if you don't give the 2 digit code to the delivery driver?
they don't leave your doorstep.
You get a new housemate
Can't seem to order from Parramatta NeNe getting cancelled 😔
Regularly offers to pickup or eat in at local PR - up to 45% off normal price, through EatClub.
Lucky you- no such luxury with any of the PR near me!
Differs by store. Some quiet stores offer discounts at slower times. (None at moment)
Last time - got 45% off dine in before 6pm. Always seems bigger serve eating at restaurant.
Deliveroo doesn't offer PR near me.
got eatclub referral?
Guess all of them decided to stop delivering to my area for this offer.
Lol the nearby stores all stopped delivering… The pappa rich even says it's closed today.
Why can't I see Deliveroo for PappaRich? Either in their app or on the PappaRich website.
I can't see any of these offers or restaurants near me….oddd….
why arent they showing on Pick-up?
Restaurants can opt for delivery only or both pick-up and delivery. I notice chain/big restaurants usually do not want you to do pick up. I'm guessing it's something to do with margin/fee charged by Deliveroo or other similar company for that matter.
Omg, they takes forever to deliver and when it was picked up, few minutes later my order said it was delivered when it’s not.
Rider support called me to say the delivery is cancelled because damaged packaging. And they offer free delivery (isn’t it free anyway because I’m plus member) but it will takes 1 hr or so to get it.
And no compensation at all.
On the other hand, my order at HJ when it was on special 40%off few weeks back also get cancelled after 1 hr plus delay after the original wait time. But they gave me $30 credit to compensate.
Why there’s difference in compensation? I have no idea but after i spend my last credit i have, i will never order from this app again!
![[Deliveroo Plus] 40% off PappaRich, NeNe Chicken & Huxtaburger ($30 Min Spend) @ Deliveroo](https://files.ozbargain.com.au/n/89/728189.jpg?h=fcf9dc78)
I miss when papparich was actually good