It's been a while since I have logged into Ubi Connect to play any games (Assassin's Creed, The Division etc) and when I tried today I was unable to get passed the two-factor authentication process.
I feel like I have set up the connection between my mobile device and Google Authenticator correctly but the 6 digit codes refuse to be accepted by Ubi Connect. I tried having the code delivered to me via SMS but no matter how many times I click on that option I fail to get the SMS come through on my device.
Ironically, when I try and disable 2FA from within on Ubi Account … I need 2FA to access it!
Any ideas?
contact ubi support.