ShopBack AliExpress Error/Issue

mrvaluepack on 20/06/2022 - 10:29
Last edited 20/06/2022 - 10:29

When I click through from shopback in chrome desktop to Aliexpress, it goes to a pinkmedia website??? Anyone else having this issue or is it just me?

General Discussion

Related Stores

ShopBack AU
ShopBack AU
Third-Party

Comments

  • Store Repgotyourback @ ShopBack AU on 20/06/2022 - 12:33
    +1

    Hi @mrvaluepack,

    This is a known issue that has been raised for our tech team to look into.
    We're still unsure what the cause is, but it seems to be random.

    If you close the browser/app and try again it should redirect to AliExpress as usual.

    Cheers!

    • jv on 20/06/2022 - 12:40

      but it seems to be random.

      Pretty much guaranteed that it is not random..

    • idonteven on 22/07/2022 - 08:26

      It’s still happening. Happens in both browser and app.

      • Store Repgotyourback @ ShopBack AU on 22/07/2022 - 16:29

        Hey hey, sorry for the difficulty here, I'm still not sure why this is still occurring. I've flagged with our tech team but with no clear solution as yet, it appears to be completely random and sporadic as we can't replicate it consistently to be able to look into what's going wrong, so apologies here.

        • idonteven on 23/07/2022 - 00:19

          It happened yesterday and then worked fine and started happening again this morning. Really annoying.

  • dorikin on 07/05/2023 - 00:41

    @gotyourback this is still happening

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