New offer available today in the CommBank app. Basically a free $30 off your bill for those who took up the previous deals.
30% off offer is still available until the end of December for those who are not aware.
CommBank Rewards: $30 Cashback with $50 Spend @ More Telecom
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Yes, but I didn't originally get this. I signed up to 40% deal the other day & the next day this popped up!
I do not think it's a coincidence
40**% off offer is still available until the end of May for those who are not aware.
30% is till december
Can't see 40% off only see 30%.
Can you please share a link or way to get 40%off.
Thanks
Can't see 40% off
This deal is targeted. See OP description.
Is that one off or every month and if so for how long?
One off
Wondering if this will work via Direct Debit? Does anyone know?
I'm thinking no, based on the wording…
can you post pone connection date for more telecom nbn and pay your account by topping up it in advance?
Don't know about postponing, but you can go into your account and make a payment in advance. I did it yesterday.
did you get your cba credits by paying in advance? i plan to do this on last day june 29th since 4 family members has offer on their cba rewards.
I haven't got the cashback yet.
Not overly worried at this stage, payment came out of my CC (28/5) & the transaction to More is plainly there. So I fulfilled the req's.
Will dispute it with CBA if there's any issues.
payment came out of my CC (28/5)
In the reward T&Cs, they mention it can take up to 14 days for the cashback to be credited.
So, shouldn't your account be credited by now?@nismo: thanks nismo, you should have received the credit by now i usually get cba reward credits within 7 days. follow up with cba and keep us posted.
@coolsteps: 32 minutes of my life gone.
Spoke to cba, took forever. They have lodged a complaint about the missing Cashback claim.
Said I 'should' hear from them within 10 business days 🤦♂️ but that it can sometimes take up to 45 days lol RIP.
They confirmed that I did all the right things… Which I already know..
Pretty sure I either got a trainee or someone on their first day.
@coolsteps: I got the 30 in the end but took a lot of effort & calls to cba and them finally investigating. Manual payment though.
used boost super for cash back but chat help agent asked me to enter their agent code hope it doesnt void it? also www.coupert.com/offer cash back
it tracked
More Telecom
$ 69.30
Pending
$ 5.20Sounds good, I still haven't heard back from CBA re my Cashback with them & the More reward hasn't come through yet :I
Transaction $53.90
- More South Melbour AU Aus
- Tracked Tue 07 JunToday is 27 Jun —— still no cash back
EDIT:
Just got off the phone with CBA. They reckon it will arrive this week or early next week. Said it takes up to 21 business days.What do you mean by "tracked"? Where do you see this?
Perhaps the wrong word to use. What I meant was - the transaction appeared in my transaction history.
Today 29/6 - still nothing received. I’ll be in the phone to CBA again if nothing by Monday!
Yeah, I'm in the same boat.. My txn was from a month ago..28/5. Nothing so far.
Called CBA and complained a week ago, they said it would take 10 business days.
@nismo: Still nothing.
Tried calling again. Got through to a person who then said they need to route me to the "Rewards team" to help me with it.
Waited on the phone for 45min - no one answered. I hung up.
Tried again - this time I just typed a message. Doesn't seem to be a way to send a secure message like some banks have.
Anyway, I typed a message - and it sent me to the virtual assistant, so had to go through the motions with the virtual assistant giving me links about CommBank rewards blah blah blah
Then it routed me to a "human assistant" to assist with my query.
Back to square one. The "human assistant" said they will route me to the "rewards team". I said no I am not going to sit on the phone for another 40min, and asked if they can get someone to call me back. He said he will ask someone to call me back.
I'm not too confident it will happen.
Pathetic!
EDIT: I also noticed that the More Telecom offer now appears in my "Expired" list in the CommBank rewards and not the "Claimed" list like it should be.
Yeah, the painful thing with all this is, after my enquiry / complaint they said to use the app next time - I did use the app the first time, you don't get anywhere far enough with the v-assistant / app and end up on the phone with them anyway. A bit of a failed process. Wish we could message / chat them, real people, instead of holding.
Mine went to Expired, but I expected that, it probably doesn't mean a lot, can still be approved and credited, based on what I understand.
Just waiting to see if mine is approved by someone. They said 10 bus days, but also said it can take up to 45 days, lol ridiculous!
@nismo: No call back from them (obviously).
This morning - I just tried calling the rewards team directly.
The number is: 131 661 - in case you want to try.
I waited 15min and hung up. Got the “high number of calls” recorded message - this early in the morning?
I have my suspicions whether there is a “rewards team” at all.
Anyway, I doubt we will ever get this rebate.
Absolutely ridiculous!
rewards team
yeah lol, it's probably part of one person's job, that they allocate 1 hour per week on… or less
Nothing yet, will wait out my 10 business days first, then might try that number, cheers.
Edit, the 10 bus days should be up today / tmr
Made the order on 29th June got a message today (5th Jul) in Commbank app that $30 will be credit within 5 days. Between 30th Jul & I receiving the notification it was showing under the expired section of rewards.
Still nothing for me.
No callback, no message, no nothing
Another 1.5+ hours today on the phone with CBA & I really cant say what is going to happen. Its been escalated bla bla bla
Feels like (I'm) just getting the run-around. Another complaint lodged and the 10 bus. day timer is reset…
At this point I’m not even sure it’s worth wasting more time on phone calls to get $30
I wish we can just send a secure email - like other banks have, though I’m not sure if we will ever get a reply even if we were to send an email.
Did you end up getting the $30?
nothing for me either
07 Jun - $50.31
cashback status is typically updated within 14 days which had past
27 Jun - $70 - advance payment
currently 14 Jul no notification of cashback yet
sitting in activated but recently expired sectionSame. Still nothing for me.
I’ve given up on ever seeing that $30 Cashback.
If you call them, you’ll likely wait a long time on the phone, be handballed around, or told to wait 10 more days
After cracking the ***** with them and hanging up on my last attempt, I got a call back from a manager, a few days later got a manual payment of the 30.
Would I do it all over again? No. Not worth it, maybe for a $100? 😁
hopefully, you get an extra $30 since that was a manual payment automatic one still might go through 😁
@mantra: They told me on the phone that it is likely to happen & yes it did. Ard same time as yours probably
just got a notification 10 minutes ago says "CommBank Rewards: We're sending you $30 for shopping at More Telecom"
i hadn't contacted them so hopefully, they fixed it for everyone 😊 no credit in my account yet
Thru my complaints they lodged an investigation into them with the promoter, so my guess is that looked into all of them together.
Maybe @proudwanderer got something too? Hopefully
I actually called them yesterday - and got the credit in my account today :)
I even lodged a complaint regarding the need for multiple calls and have been bounced around too.
Targeted offer.