Someone Hit My Car While Parked, Left Name and Number, Said They'd Pay Insurance Excess, then Disappeared. Can I do anything?

LEpiclad on 01/04/2022 - 15:34
Last edited 05/04/2022 - 02:05

Last week, a woman hit my parked car and caused $1400 in damages to rear bumper and left her name and number. For reference I don't have any insurance.
Luckily she answered my call and said and she has 3rd party insurance, said she will pay the excess and get back to me when they process the claim.
A week has passed, so I ask for an update, but she doesn't reply to any messages or pick up any calls. I'm afraid she is trying to get out of the situation by ignoring/blocking me and just running away without taking responsibility.

Is there any action I can take in this situation?
I have a note with her name/number and message saying she hit the car, but that's all for evidence.
I took her word for it saying she would pay excess and didn't get her details or rego.
And for reference how long would a claim of this sort take for an insurance company to process?

I'm little frustrated as I just bought the car a week before the incident, flat out working/studying as a uni student and can't really afford any repairs.

Update:
Filed a police report, trying to collect evidence and send a letter of demand to the guilty party, will see how that goes.

Update 2:
Car park CCTV footage caught her hitting me and got her rego, now I can send a letter of demand and make a case in small claims court.
I don't even care about the money at this point, just want her to own up and face the consequences.

Automotive

Comments

      • Drakesy on 05/04/2022 - 13:27
        +1

        All states have CTP as part of the registration process.

        CTP however doesn't cover property damage

  • Dack Smith on 04/04/2022 - 17:32

    You’ve got their number and name

    Call them, if it’s real information tell them to pay up or be doxxed

  • Davo1111 on 04/04/2022 - 22:59
    -1

    Sell car, you shouldn't have one

  • Kyx on 05/04/2022 - 06:30
    +2

    Somebody else mentioned it already. While it is ideal to have insurance outside of the mandatory third party, it is still optional. Regardless of reason why no additional insurance, OP did not cause the problem. If OP caused the problem and did not pay up, I agree OP should not be driving. But that is not the case. Too many people here are victim blaming.

    • Epiclad on 05/04/2022 - 13:31

      Thank you for having some sense.
      Victim blaming is the perfect term here.

  • Empharand on 08/04/2022 - 23:58
    +2

    I'm little frustrated as I just bought the car a week before the incident, flat out working/studying as a uni student and can't really afford any repairs.

    So with that in mind, you decided it would be best to drive around uninsured (even without third-party).
    If you cannot afford the repairs on a car, and cannot afford insurance (or delay getting it) then might I suggest using public transport until your financial status changes and you can afford at the very least third party insurance. This situation could have been far worse for you if you were the one to have hit the other party.

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