Hi guys
If you add two to your cart it reduces to $639
Could be a pricing error
2× Nintendo Switch Consoles (OLED Model) $639 + Shipping / Pickup @ The Good Guys
2470
enprinte on 30/03/2022 - 22:49 thegoodguys.com.au (5255 clicks)
Last edited 30/03/2022 - 22:52 by 1 other user
Last edited 30/03/2022 - 22:52 by 1 other user
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Refunded 😭
Damn. Crossroads Casula was the one I ordered from too :(
the refunded me
No luck here, well done for people that got them. Thanks OP!
On my order page it says awaiting pickup but also owed balance $339, I assume they'd push that onto me if I went to pickup.
The docket is not valid. Please contact your local store.
No luck here. From Afterpay: Your refund has been successfully processed
Important update from The Good Guys: Weve identified an error in the way a discount was applied to your recent online order. Well need to cancel and refund your order, sincere apologies. Please check your inbox late today for more information and a store credit to recognise the inconvenience.
Picked up my 2 at 9:15. No additional balance payable. Lady was like “wow, there’s a lot of these ready to collect, are they on special or something?!”
I really just dislike the good guys and it's not even because of price errors. They have piss poor customer and sales service hiring the worst bunch of degenerates. They continue to hire the most incompetent people so they should have to suffer to consequences.
Gotta be in it to win it! Good luck to everyone that tried and got theirs!
Got pick up messages and went to the store, the store manager said they don’t have any stock and he’s been very rude to me, sounds like I was my fault
Naughty Boy !
Probably annoyed at corporate, but they're not standing in front of him
my docket says invalid too, should have WFH today
where did you see the docket? I got the pick-up message and thought if I should go there or call them to cancel, I don't want to waste my time.
Just the 4 SMS that they had sent me this morning
Got a pick up email and text, drove to good guys and they refused to give them.
Same result from Bankstown store
I had success at Bankstown - but I was there when they opened
Wow, good luck bro. I was there around 9.40.
did you offer them to swap with something ?
No manager on site, staff were rude. I only had a pick up sms and email with no cancellation at that point. I asked if they thought it was fair I drove here on their notifications for nothing?. They just kept saying they can't give them to me.
North lakes qld
I just collected two units from Hoppers crossing !! The guy goes like "we have seen a lot of people ordering two units today" 🤣
Well that's going to make my son happier as this is an upgrade from old Nintendo for him….
damn sms cancellation, in perth so wasnt able to collect yet
Got the cancelled/ refunded message but it does mention there'll be an email this afternoon with a store credit as way of apology
Mine got canceled. Sad
Sms
Important update from The Good Guys: Weve identified an error in the way a discount was applied to your recent online order. Well need to cancel and refund your order, sincere apologies. Please check your inbox late today for more information and a store credit to recognise the inconvenience.
Store credit!!!
Wonder how much 😂
I'm gonna guess no more than $20 and a short expiry date of a week or two, possibly a month.
Got a text everything is cancelled and a store credit to be expected in the mailbox
Important update from The Good Guys:
Weve identified an error in the way a discount was applied to your recent online order. Well need to cancel and refund your order, sincere apologies. Please check your inbox late today for more information and a store credit to recognise the inconvenience.
Damn..
why damn i thought the credit is what we are expecting since the start ?
Theres no "we" in the first place
just got an sms:
"Important update from The Good Guys: Weve identified an error in the way a discount was applied to your recent online order. Well need to cancel and refund your order, sincere apologies. Please check your inbox late today for more information and a store credit to recognise the inconvenience."
good luck to those who managed to pickup!
Just got the exact text, missing punctuation and all, straight after I had just received a confirmation email for pickup. What a fun rollercoaster ride. Well done to those who got them.
Cancellation for those of us in Perth bugger store credit later today so not a total waste of time
tell GG we dont want your credit we want the full story of how and who made the boo boo
Is store credit stackable with the next price error? 🤔
damn was going to go after first work session over - but just got a SMS saying error and its canx :(
PICK UP STORE WAS MOORE PARK SUPA CENTRE SYDNEY
Got the msg about an error and will be refunded plus issues a credit. Well I've already got the units but I'll take the credit too ;)
Maybe play the Lotto too!
So some on the east coast minus QLD with the BS time zone sneaked them out .
All other locations dead .Was driving to the store to pick mine up and got the cancellation SMS. Well done to those lucky ones who got theirs
For all these people saying they picked up, I expected more photos of their hauls
well done you got the non oled model haha
It’s a consolation prize for missing out on the oled haha
Well it sucks that I didn't get to pick it up before the cancellation because I'm at work, but I still will get store credit, so I win no matter what.
attaboy! positive thinking to the max
Recived a ready to pickup text around 9am and just now received a cancellation email. I wasn't sure about buying it so was probably gonna cancel the order anyway, but feel sorry for the people who didn't pick it up on time.
Picked up two at Taylor’s Lake
unfortunately wasnt a successful price error for him
the jokes on him in the end the picture he posted is not the oled model but the old one hahaThere were 2 seperate deals. One OLED and one not. I considered the other ones because they were cheaper but went for the OLED instead.
You sound salty. Did you miss out?
Not really lucky with the price error deals. I think this and the bunnings one are my successful one
Cancelled but should be expecting store credit. Small win.
Anyone who managed to pick up, could you please share the receipt ? Will take it to price match at other store
No one is going to price match that. Don't bother.
You made me laugh :)
Great optimism hehe .No offence mate but you will get laughed out the store.
This guy wants a turbo man doll 🤣🤣🤣
But yeah can always give it a shot? Might get for staff price or something but no way will match this error price
Cancelled as well.
Cancelled and will be issued a store credit for the inconvenience. Doesn't say how much it will be for but my guess is 10 bucks
With minimum spend as well, probably…
It will be $50 with no minimum spend. 14 day expiry
wonder if i will see this saga on tonight current affairs….. come on journo, report this !
got a text saying my order got canceled.
what a joke.Very disappointed my order got cancelled but not surprised. What an absolute steal for the price if it had gone through. Place my order at marsden park, the old dragon (manager) who works there was extremely rude and turned me away claiming “there was no stock” despite there being stock and when called out for it, stated it was a “call from head office”. I’m not there to challenge you bro but don’t lie at least. He just didn’t want to Honour the sale since I had not received a cancellation text.
I previously purchased a fridge from this mob and had similar issues with them locking in a quote for me (which was valid for 7 days). When I had come in (literally day after locking in quote and negotiating), the same manager almost didn’t Honour the quote, claiming his staff weren’t “fully across the negotiation process” - absolute bs as the staff member I had been dealing with had told me she was working at TGG for over 10 years.
Fair Dinkum, a glitch is a glitch but don’t straight up lie. Reason why I don’t shop at TGG. Amongst the worst customer service in the industry (on par with Hardly Normal). Astounded this mob have been operating for so long with such terrible customer service.
Your taken the new Champ status .
But you know what is going to come hehe :)
Also prove it .Username checks out
Not sure why the negative votes. I admire the hustle of traveling to 4 different stores. Well done.
my order has been cancelled.
not surprised.
What's your call on the success/burnt ratio here based on what we are seeing in the comments? What % is a win and what % is a fail, in your opinion?
49-51
1 (success) / 99 (fail)
Anyone had a pick-up/delivery order Ballarat, VIC ?
Lol you sound extremely self-entitled
Sir, this is a Wendy's.
Sir you don't understand a few chips go through to feed the 100 seagulls .
Finally a fair price on these and the retailer doesn't even honour the deal.
They say it’s not fair!
Got an sms saying my order would be cancelled but have since got an SMS saying my order is ready to collect! I don’t want to waste my time going there for them to say I can’t have it.
Same - Hmmm maybe can say that spoke to head office and was approved? lol
Just received an email update with $50 Credit (No minimum spend):
NINTENDO SWITCH ONLINE ORDER UPDATE:
Thank you for your recent online order. We have identified an error in the way a discount was applied to your order. We urgently fixed the error, however, the incorrect price has been applied to your order.
As per our terms and conditions on our website we will not be progressing with your order. A full refund will be issued back to you within 5 business days.
You can link to our terms and conditions here: https://www.thegoodguys.com.au/terms-and-conditions
We sincerely apologise for any inconvenience this may have caused. In appreciation for your understanding, we are giving you a $50.00 store credit for you to use to re-purchase your Nintendo Switch or (something else) from us. The credit can be used online, instore or over the phone.
Amount:
$50.00
Expiry:
14/04/2022
Kind Regards,
The Good Guysditto, oh well saves the the trip to the store now.
You forgot the barcode and PIN. Please share
8am got a message saying ready for pickup.
Left home at 9:30am. Drove 40km of the 60km to the store and received a message at 10am saying order cancelled.
Pretty disappointed.
Will have burnt a pretty penny in fuel for nothing.
You paid for the ozbargain experience. You win some, you lose some.
That hurts my soul
Hope you will strike a better bargain one day soon
Left home at 9:30am
Rookie mistake. Should have left at 8am.
received $50 credit too! free money :)
Got email of $50 store credit and no minimum spend.
Got another text saying they will SMS me when it's ready for pick up despite an earlier text an hour ago saying it was ready for pick up. Clicked on the link to track the progress and it says docket is invalid, please contact the store. Probably missing out on this bargain if you ordered from Casula.