DoorDash Cashback with ShopBack $0

Does anyone have recent issues with DoorDash and ShopBack not giving cashback?
I usually get transaction emails with the $1 amount, however recently been getting $0 email with a 'calculating' status on my ShopBack account.

Related Stores

ShopBack AU
ShopBack AU
Third-Party
DoorDash
DoorDash
Marketplace

Comments

  • -1

    Hi @whoamitoblame,

    Firstly, welcome to OzBargain!
    I know that there's an account cooldown when you first sign up, but please send me a DM with your account email/info once the cooldown is over.
    I'd be happy to take a look at this for you.

    Unfortunately, as a store rep/account I am unable to initiate DM conversations.

    Cheers,
    GYB

    • Hi Rep,

      I'm in the same boat. Tracked as 0 in the email and "Calculating" in the app.

      • Hey @weights, could you please send me a DM with your account email so I can take a look for you?

        Cheers!

  • +1

    Yeah I had the same issue. I ended up filing a missing cashback report and it’s been over a week with no correspondence or indication. When I check the status of the report it just says calculating

  • Same, did the pizza hut $10 cash back had to manually claim and no word back even though I've sent them a copy of the receipt

  • This means cashback may not be stacked with giftcards, referral credits any more.

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