Does anyone have recent issues with DoorDash and ShopBack not giving cashback?
I usually get transaction emails with the $1 amount, however recently been getting $0 email with a 'calculating' status on my ShopBack account.
DoorDash Cashback with ShopBack $0
Lwhoamitoblame on 23/03/2022 - 10:14
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Hi Rep,
I'm in the same boat. Tracked as 0 in the email and "Calculating" in the app.
Hey @weights, could you please send me a DM with your account email so I can take a look for you?
Cheers!
Yeah I had the same issue. I ended up filing a missing cashback report and it’s been over a week with no correspondence or indication. When I check the status of the report it just says calculating
Same, did the pizza hut $10 cash back had to manually claim and no word back even though I've sent them a copy of the receipt
This means cashback may not be stacked with giftcards, referral credits any more.
Hi @whoamitoblame,
Firstly, welcome to OzBargain!
I know that there's an account cooldown when you first sign up, but please send me a DM with your account email/info once the cooldown is over.
I'd be happy to take a look at this for you.
Unfortunately, as a store rep/account I am unable to initiate DM conversations.
Cheers,
GYB