Hey OzBargain,
We're currently expanding our ShopBack team here in Sydney & are on the hunt for a Community Associate to help us further serve our community.
I thought it would be a great opportunity to reach out and see if anyone within our core community would be interested in applying.
You will help manage our store account, create new ways to engage and reward our OzB customers & have a crucial part to play in the growth of our communities/company.
If this interests you, click here to apply directly through our internal recruitment program.
If you have any questions regarding the role or ShopBack, please feel free to DM me - I'd be more than happy to answer your questions!
Listed below is the general job description/info:
Responsibilities
- Manage community engagement to drive brand advocacy within communities such as OzBargain & Facebook
- Provide high-quality customer support through our Community inboxes
- Research and reporting on Communities best practices
- Support the Campaigns Executive and broader Campaigns team in the creation and execution of all campaigns across these channels
- Work with the Business Development and Account Management teams to ensure that all assets that are sold into merchants are delivered
- Support as required with the delivery of CRM and other broader Community Marketing initiatives and campaigns
- Regular campaign analysis with recommendations as to how we maximise opportunities and continue to grow.
We have great data tools that will allow you to make decisions that are driven by insights
Requirements
- Min. 1 year of marketing experience; prior experience in eCommerce/retail industry preferred
- Experience with OzBargain highly regarded
- A self-starter who is independent and self-motivated
- Strong interpersonal skills with excellent written skills
What you will get
- Competitive remuneration package, including employee stock options
- 360 exposure in digital marketing processes
- TTL marketing experience. We might be a digital-first company, however when it comes to marketing we understand the value of every channel
- Annual learning and development budget to keep your skills finely tuned
- The opportunity to have a direct impact on the success of ShopBack Australia
We also have several other positions available on LinkedIn for those interested in joining ShopBack in other capacities.
Have a good one :)
Why not be upfront about what that is for people to gauge interest?