ALDI After Sales Support Email Address/Phone Number

Ashmattic on 15/02/2022 - 17:52

Just wondering if anyone has come across Aldi's general support email address or phone number and would be willing to share with the people. The 13 25 34 number just tells you to go to the website and the website only has very specific categories to contact them under. Their social media doesn't respond to DMs or has messages disabled and it's obvious they avoid spending man hours on support to save costs.

I bought a product with missing pieces but the website tells me to consult the warranty card (which also happens to be missing) for contact details. Cool.

If you've previously submitted a support request, what email did they reply from?

Cheers!

Food & Grocery

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ALDI
ALDI

Comments

  • spackbace on 15/02/2022 - 17:59
    +2

    ALDI After Sales Support

    giggles

  • pjetson on 15/02/2022 - 18:01

    Maybe you could take the product back to the store you got it from?

    • Ashmattic on 15/02/2022 - 18:15
      +1

      For context it's a relatively large item (motorcycle carrier), was the last one in stock and I'd have to disassemble and bring in for the sake of a couple of nuts and washers haha
      I'm just buying the stuff from Bunnings but it's pretty crappy nonetheless.
      Was more looking for the number for when I (or someone else) have an bigger issue

  • AndyC1 on 15/02/2022 - 18:54

    The warranty contact info is on the warranty card that comes with what you purchased from Aldi.

  • Hithere on 15/02/2022 - 19:27

    Aldi can't/won't be able to help.

    Contact the importing company. There should be a name and number somewhere on the paperwork.

    I had the same issue with missing clips on purchase from Aldi and contacted the importer and they sent me the missing parts by return mail.

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