Kitchen Oven - Neff Vs Siemens Vs ?

[Deactivated] on 01/11/2021 - 11:03
Last edited 01/11/2021 - 13:32 by 1 other user

Our 10 year old Electolux pyrolytic oven has gone to oven heaven (hell?) and we're in the market for a replacement ASAP.

Contemplating two different (in stock) models at the moment, both which are around the $2500-$2600 mark (by the time you add accessories like telescoping rails and/or trays to make them comparable, haggle prices etc). I know you can spend a LOT more on an oven if you want lots of automation, full steam functions etc - but we don't want to over-capitalise given we'll likely sell-up in the next couple of years.

NEFF B57CR22N0B (4yr warranty)

Siemens HB875G8B1A (5yr warranty)

Questions:
1. Do you have recent experiences with the ovens from either of these (Bosch-owned) brands? Thoughts?
2. Any after-sales warranty support experiences, positive or otherwise, with these brands of ovens?
3. Any another manufacturers/models I should be considering at this price point?

Home & Garden Oven

Comments

  • Hybroid on 01/11/2021 - 11:07
    +4

    "Experiences" are subjective and anecdotal. You'll find people that have had good experiences as well as some whom have had bad experiences for every brand, product and retailer on the planet.

    Neither of those cases will necessarily have a bearing on your own experience either so it doesn't really matter unless one is overwhelmingly consistently poor. I wouldn't base such a purchase on random comments.

    • HeWhoKnows on 02/11/2021 - 08:26
      +1

      My "experience" is that the most important factor is SIZE
      Wall oven sizes change regularly
      Measure your wall oven first to ensure the intended replacement fits!
      Or at least the hole it fits into.

      • [Deactivated] on 02/11/2021 - 08:58

        My "experience" is that the most important factor is SIZE
        Measure your wall oven first to ensure the intended replacement fits!

        That is a REALLY good point. When the kitchen was renovated (10+ years ago) I know the cabinetmaker was adamant he needed a spec sheet for the oven we installed. Not all 60cm ovens are the same dimension. Will need to see if I can find the specs online for our current one.

  • weezlebub on 01/11/2021 - 11:15

    Factory seconds / scratch & dent

    • [Deactivated] on 01/11/2021 - 11:18

      Factory seconds / scratch & dent

      Is this in response to the third question?

      I'd be open to non-retail option, but I've not found Neff and Siemens in clearance centres with full warranty.

  • Muzeeb on 01/11/2021 - 11:18
    +2

    These are hardly your typical ozbargain branded appliances*

    *I'm guessing

    In my experience your typical ozbargain oven is a Mistral airfryer from Australia Post (with free delivery)

  • Drakesy on 01/11/2021 - 12:44
    +3

    The Neff's build quality is really next level with the disappearing (slide away) door design, was going to pull the pin on one, however couldn't go past a Westinghouse pyrolitic with physical knobs. (i've heard horror stories from touch screen oven interfaces.

    Yes Westinghouse are owned by Electrolux but honestly, given it comes with telescopic rails as standard i'd recommend them. (And their oven size is bigger than neff's so it can handle more food.)

    • [Deactivated] on 01/11/2021 - 12:57

      That slideaway door is amazing. I would have been dubious on reliability but apparently they've had that hinge mechanism in service for almost four years now.

      I will have a look at the Westinghouse models now. We are similarly circumspect on the touchscreens which, thankfully, neither the entry level Neff or Siemens have. Look great, but kitchens are messy and I can be just imagine how a touch screen would look/perform covered in grease, cake batter etc

      Good point about the internal dimensions of the Neff. I just checked the specs…looks like you lose a fair chunk of vertical height to allow for that door sliding in underneath. Hmmmm.

  • 87percent on 01/11/2021 - 14:18
    +1

    I got a Bosch, and like it

    We initially bought the one with a steam function, but it developed a fault, and because it was out of stock at the time, Bosch gave us the model without it and refunded us the price difference

    • [Deactivated] on 01/11/2021 - 16:08

      Was this your first oven with steam function? Was it full-steam or steam-assist?

      In hindsight, was the extra spend on steam functionality worth it to you and what/how you like to cook?

      Sounds like a good outcome from a warranty handling perspective.

  • aoeueoa on 01/11/2021 - 15:15

    Oven heaven is Hoven.

    • [Deactivated] on 01/11/2021 - 16:10

      I had to Google this to find out what you were on about.

      Very nice but, yeah - nah.

  • Traveller107 on 01/11/2021 - 19:49
    +2

    We've installed neff, Siemens and bosch appliances in a few properties and our own home. Absolutely love neff slide and hide oven. For cooking appliances I'd choose Neff, for dishwasher a Siemens dishwasher and anything bosch for investment property.

    Neff , Siemens and bosch are the same parent company. Neff is top of the line, then Siemens and then bosch at the bottom. I think gaggenau is them too but not sure. All three are great brands with incredible quality and fantastic customer service. Highly recommended.

    I've dealt with neff for parts of a discontinued model when a tenant destroyed our property. Very prompt and excellent and provided expensive parts free of charge!

    • [Deactivated] on 02/11/2021 - 08:34

      We've installed neff, Siemens and bosch appliances in a few properties and our own home.

      That's quite a ringing endorsement. Thank you.

      Absolutely love neff slide and hide oven.

      No concerns/issues with the fact that you lose a chunk of vertical space inside the oven?

      I think gaggenau is them too but not sure

      Yep - definitely from the same parent company. Unfortunately, Gaggenau well-outside of my target price range (but their appliances are stunning!)

      fantastic customer service

      Ace. A longer warranty means nothing if getting hold of a service agent and/or parts is a nightmare.

  • bbinc on 02/11/2021 - 08:26
    +1

    We’ve had two Siemens pyrolytic ovens since 2016 (different houses - we didn’t want to ‘learn’ two different ovens) and they are both terrific. Super fast heating and even cooking. One had a fault (regional Vic) and service was fast and good. In our model you have to remove the rails for self cleaning, and that’s a pain. Also the rails get discoloured, but being telescopic they have some sort of special lubricant so I don’t try and wash them - just a wipe. Check you don’t have to do that - they do make rails that can be self cleaned, I’ve looked into buying a set from the UK. I think the Neff slide away door would be great. Ease and visibility of controls is important to us. Both are from Bosch. Service calls are weird - the number is answered in the UK, but is very efficient with timed appointments and confirmation texts etc. They use their own staff too, so they know their stuff. Had the necessary parts on hand when they came.

    • [Deactivated] on 02/11/2021 - 08:53

      We’ve had two Siemens pyrolytic ovens since 2016 (different houses - we didn’t want to ‘learn’ two different ovens) and they are both terrific.

      With steam or without? I am "steam curious" but would love to hear some real-world experiences/use cases.

      Super fast heating and even cooking.

      That time-to-preheat is an underrated consideration IMHO.

      One had a fault (regional Vic) and service was fast and good.

      Ace. Did you have to find a local repair agent or was it organised centrally?

      In our model you have to remove the rails for self cleaning, and that’s a pain. Also the rails get discoloured

      Same, on both fronts, as our (now dead) Electrolux. And we didn't read the instructions about NOT washing the telescoping rails in suds. FAIL.

      They use their own staff too, so they know their stuff. Had the necessary parts on hand when they came.

      I think you might have just answered my earlier questions. Sounds like they (the Australian distributor) handles it from end-to-end.

      I really appreciate you taking the time to write all of that up. Very helpful indeed!

  • bbinc on 02/11/2021 - 09:26
    +1

    No steam. I remember researching it at the time, wasn't convinced. I remember reading of problems with rust, even in Miele.
    Would I buy again - possibly, but not without looking for a larger or double oven first. Service call was straight after installation, faulty fan, so warranty. Haven't needed anything since. Happy cooking! BTW, when researching I went to a couple of Miele demonstrations in Melbourne and learnt heaps. They were either free or $20, well worth it. Don't know if they still do them - not during Covid for sure. Note I didn't buy from them - it was a features/price shoot out with the Siemens for us.

    • [Deactivated] on 02/11/2021 - 12:10

      No steam. I remember researching it at the time, wasn't convinced. I remember reading of problems with rust, even in Miele.

      OOOF! A rusted-out oven is not an appealing value proposition!

      Service call was straight after installation, faulty fan, so warranty. Haven't needed anything since.

      You got the one quality inspected by the work experience kid at 4.59pm on a Friday arvo? ;-)

      Happy cooking! BTW, when researching I went to a couple of Miele demonstrations in Melbourne and learnt heaps.

      Up here (Sydney) we have the huge Winning Appliances showroom and they do manufacturer showcase sessions. No charge AFAIK, but also none this week - and we need a replacement oven ASAP. Some of those Miele ovens are baller but on a features-for-dollar basis, Siemens and NEFF seemed to win-out for us.

      • bbinc on 02/11/2021 - 14:55
        +1

        We used Winning Apps in Melb for a Bosch washer. Delivered first thing next morning, installed in a flash, old one gone, couldn't be happier. Let's know if you get a Westy and are happy with it. We may have a house relocate coming up. Our Siemens has an aftermarket air fryer feature - a $10 mesh tray with legs from K Mart. Fabulous!

        • [Deactivated] on 02/11/2021 - 15:17

          Unfortunately, Winnings (who we have spent $$$ with over the years) seems to be struggling just now. Mrs has made three phone calls seeking the follow-up engagement with the salesperson we dealt with on the weekend. On the last call, the receptionist said (and I quote) "Yes, they are a bit hopeless at the moment.." Not exactly confidence-building.

  • OzHunterNSW on 02/11/2021 - 10:04

    This is all up to you. Try trusting in yourself. Give it a try.

  • Belistic on 02/11/2021 - 10:12
    +1

    I also looked at Neff, but couldn't justify the extra $$$ just for the slide under door feature.

    I ended up with Westinghouse. Built in Australia and full of features that I actually use, and I haven't regretted it.
    https://www.westinghouse.com.au/cooking/ovens/wvep618dsc/

    Also has the airfry feature which is great, when the food doesn't fit in my Philips XXL.

    • [Deactivated] on 02/11/2021 - 10:26

      I ended up with Westinghouse. Built in Australia and full of features that I actually use, and I haven't regretted it.

      I looked at their range yesterday. Look like good bang for buck. Two year (vs four or five year) warranty offset, by a large degree, by the much lower price.

      https://www.westinghouse.com.au/cooking/ovens/wvep618dsc/

      Love that dark stainless finish. Not sure how it would look with all of our other brushed silver stainless appliances.

      Also has the airfry feature which is great, when the food doesn't fit in my Philips XXL.

      So that actually works?! I wondered if it was a bit of a gimmick.

  • AS2035 on 02/11/2021 - 19:34

    Have a look at choice reviews

    • [Deactivated] on 03/11/2021 - 07:39

      Thanks, but I would go to the Choice website if I wanted Choice reviews. I'm seeking user opinions here.

  • dayta on 03/11/2021 - 12:02
    +1

    I looked at both of these (or similar models) when we were doing our new build - we went with the Siemens in the end, and generally no regrets. The controls are a combination of the dial and touch-screen buttons, and the touchscreen isn't really ideal - it feels like the zones you have to press are offset from the thing you're selecting - but you adjust to it pretty quickly. The Neff controls look like they're unlikely to be better to me.

    The most used features for me (other than, you know, stuff everything does), is the pyrolitic clean, and the rapid heating.

    Looks like the Siemens comes with a roasting probe, which is something I find pretty useful. I really like the Neff hiding door, but it's never struck me as that important.

  • [Deactivated] on 03/11/2021 - 14:14

    went with the Siemens in the end, and generally no regrets.

    👍🏻

    it feels like the zones you have to press are offset from the thing you're selecting

    EWWW! That is not good!

    The Neff controls look like they're unlikely to be better to me.

    Thankfully, they are all tactile. No capacitive touch. But some of the icons on the fascia LOOK LIKE buttons which confused the hell out of me in the showroom.

    the rapid heating.

    Big deal for me!

    Looks like the Siemens comes with a roasting probe, which is something I find pretty useful.

    Yeah - quite used to probe use with my smoker and having one built-into the oven would be awesome for roasts, in particular.

    • bbinc on 04/11/2021 - 10:00

      Instant read thermometers (eg Thermapen - pricey but very fast and accurate) are good too - and can measure temp on the bench or in a pan, Are probes messy to clean?

      • [Deactivated] on 04/11/2021 - 12:11
        +1

        Are probes messy to clean?

        The ones I used on my smoker are very easy to clean (stainless steel braiding and probes). The ones I've seen with these ovens seem to be silicone-coasted except for the actual probe bit that goes into the food. I now want to find out if they are dishwasher safe - as the current one I have must be hand-washed.

        I use an instant read thermometer for some foods (eg medallions of pork that I don't want to overcook). Leave-in probes (with receiver alarms for under- and over- temp) are great for low and slow. Not opening the oven or smoker door helps keep temperatures stable, of course.

        • dayta on 05/11/2021 - 12:43
          +1

          The Siemens oven probe is easy to clean - stainless probe plus some kind of I guess silicon covered cable and a headphone style plug into the oven cavity. It's all very chunky - doesn't seem likely to break easily. No idea if it's dishwasher safe, I always have knives, pots etc that need handwashing anyway, so an extra probe isn't a big deal.

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