Bunnings Cancelled My Order for Knife and Blades

Bunnings store nearest to me cancelled my online order (pick up at store) of Stanley utility knife and set of cutting blades, no explanation. I had furniture delivered and need to chop off the cardboard boxes to dispose them in recycling bin.

I am just thinking is this because Bunnings think I am at risk of self harm or something like that due to Lockdown related mental health issues. Surely they haven’t run out these in the store.

Anyone working at Bunnings can explain this.

Related Stores

Bunnings Warehouse
Bunnings Warehouse
Marketplace

Comments

  • +62

    Why dont you call them and ask?

    • +42

      Taking contactless shopping to next level.

        • +60

          Orrrrrrrrrrrr maybe they're just out of stock?

          Don't read too much into things.
          fold up the cardboard and dispose of it.

        • +3

          Please do not reply.

        • +1

          Please do not reply.

          You shouldn’t takes things literally.

          This generally means, the sender email address is not monitored. So, if you wanted to contact them, you have to email another support email or call them.

    • +18

      Woah. Let's not do something completely logical and reasonable. /s

      • do something completely logical and reasonable

        Are you stating that OzBargain is illogical and unreasonable ???

        • +1

          Just it's members

      • The elusive commonsense?

        This is illustrated IRL, when the government ask people to demonstrate commonsense.

    • +2

      They are open now
      Just go in and buy some or go to your nearest $2 shop

      • Nah, OP should go in and find the answer.
        He shouldn't accept anything besides delivery, even if he is physically in-store and delivery takes a week.

        The truth is out there, OP.

    • +17

      what an ignorant comment, of all days to say it as well. smh

      • -7

        Why? What's not OK with that comment ?

        • +4

          That's exactly the rubbish "COVID Excuse" that Bunnings have used.

          proof ?

          • +1

            @jv: GoOgLe iT yOuRsElF aNd SeE

            • +1

              @HumbleCat: ƃNᴉq Ǝs∩ I

            • +3

              @HumbleCat: Oops, sorry, my iPad was upside down…

  • +27

    yes 100% they believe you to be at risk of self-harm

    they won't sell you knife/blade/rope, but feel free to browse the chainsaw section

    • +9

      What are the stats for chainsaw self harm?

      • +1

        Sledge Hammer ?

      • Chainsaw is much safer in terms of self harm. The "Texas Chainsaw" movies have proved.

      • On purpose or by accident?

      • +2

        At least he wasn't trying to by Reflex from Officeworks - everyone knows that paper cuts are much worse!

    • +1

      Exactly.

      Stupid virtue-signalling by Bunnings.

    • (Mod: removed inappropriate content)

      *Seriously, if you're depressed please call:
      Lifeline Australia - 13 11 14.

      • +1

        So, mods censor the fact that bunnings sells charcoal and anticoagulants? However, they don't censor how they sell ropes, knives and chainsaws?

        Interesting demarcation.

        • -1

          Usually they censor the entire comment when reported….

    • +1

      Sounds like kink shaming to me. ;)

      • But they sell candles? So much for kink shaming.

  • +32

    It probably has to do with knife sales being age restricted and with current restrictions/Bunnings covid safety plan they can't conduct the necessary ID check.

    • Then why do they allow adding it to cart and take payments.

      • +43

        Probably because they have a terrible website and aren't really set up for ecommerce despite actually attempting it. Website hasn't can't be updated to take into account the changes they've had to make with their safety plan.

      • Because they are a national store?

    • +3

      It probably has to do with knife sales being age restricted and with current restrictions/Bunnings covid safety plan they can't conduct the necessary ID check.

      Came here to say exactly this.

    • Get out of here with your logical thinking!

  • +27

    Just use a kitchen knife to cut the boxes, there, Bunnings just saved you $15.

    • +1

      That’s what MacGyver would do! 👍

      • No, he would use a Swiss Army Knife. Victorinox.

        • +6

          No, He would smash a glass bottle and use that to focus the suns rays and burn the box away from the items.

          • +2

            @Krankite: No, he would take a coat hanger, a broken trash can, and a 12v battery and then turn the furniture boxes into self driving vehicles, that would drive to bunnings and lodge a complaint about you being refused the knives.

        • Victorinox makes kitchen knives too…..

    • +1

      Remind me not to let you anywhere near my kitchen.

      • +3

        everyone else, let's meet up at abb's kitchen and discuss how everyone's going during these difficult times

        • +1

          after covid restrictions lift I'm happy to host anyone who will use my kitchen knives only for food ;)

          • @abb: maybe just do finger food and burgers/hot dogs, then onetwothreefour can come too?

          • @abb: Dr Lecter: see you soon.

    • -1

      That's what I do and I also wait till it's dark the night before the recycle bins get collected and put the cardboard into the next door neighbours bin if mine is full :)

  • +3

    order a circular saw instead

  • +10

    Use your teeth like an animal

  • +2

    or they ran out of stock at that store?

    • +11

      Watch yourself buddy, that kind of logical thinking isn't welcome around these parts.

  • +16

    R U OK?

    • +4

      Yes.

  • +1

    fold and jump (lightly) on the boxes to crush them.

    • +6

      Then go dump them in a bin at Bunnings… .. .

    • Too big. Dining table.

      • +9

        Sit it out on the nature-strip with a sign:
        "Free flat-pack cubby house, minor assembly and decorating required"

    • +1

      Do not do this. It was my go to method until somehow my knee twisted awkwardly. After the initial pain I thought all was good. Now occasionally and totally randomly going downstairs that knee buckles. Being a typical stupid bloke, I don’t get it checked out by the doc.

      • +1

        Pretty sure you’ve got ligament damage. A physiotherapist can diagnose it better than a GP but you’ll need an MRI to confirm it.

        • +1

          Now to get over my ego and go to get it checked out. Thanks for the tip. Doesn’t sound fun

          • @Vote for Pedro: I've torn my MCL and LCL multiple times (minor compared to the ACL) and all I get is clicking in my knee, no buckling or instability thankfully.

            But yours is definitely more worrying since it buckles, hence I think it's more likely to be ACL/PCL damage.

  • +1

    just rip the tape off with your hands

  • +1

    throw said box in the fire pit.. and save room in your recycle bin and get warm at the same time

  • I am just thinking

    well you're thinking wrong. it's just sold out/out of stock

  • You wouldn't need the 'extra' cutting blades to self harm though…. Is not one sufficient to do that? - doubt that that would be the reason for cancelling.

    But the most straight forward method of understanding the situation would be to contact Bunnings and ask.

  • +3

    You would be at more peace if you are not second guessing about why things happening.

    • that's just a verbose 'ignorance is bliss'

  • +2

    Well, that escalated quickly…

  • +1

    Maybe they sold out.

  • +1

    These things, also, seem to be out of stock with Coles and Woollies.

    Maybe try Officeworks.

    You also might want to see if your council has a 24 hour cardboard disposal site so you don’t need to break the boxes down so much. The Yarra Council one says ours is still open.

    • +4

      But they didn't say it was because of COVID. They didn't give a reason other than they cannot supply it so you and the OP need to stop jumping to conclusions.

    • +1

      I think it's more likely that it's a question of what age they are selling knives to. With Click and collect they can see it's not a kid picking them up.

  • +1

    Make a huge box fort with the cardboard

  • +5

    Might have something to do with the incident recently where knives have been taken off supermarket shelves in New Zealand after terrorist attack.

    • +2

      Was just about to say this. A much more likely scenario than concern about self-harm.

      But the likeliest option is simply that they ran out of stock.

    • Terrorism is (or should be) irrelevant.

      What about all the people who have legitimate needs for knives?

      It's really stupid to be paranoid and over-the-top because of one terrorist event. 99% of people are not terrorists, so why should they suffer???

      Furthermore, they'll just order it in the mail from China.

      So we all lose if we can't buy things locally due to unreasonable paranoia.

  • +2

    on a more serious note OP - I got these made-in-Japan cardboard cutters recently, they are fantastic for opening and slicing up boxes.

    https://www.amazon.com.au/gp/product/B075FP3JVP

    • +1

      We use https://www.amazon.com.au/Worx-WX081L-ZipSnip-Cutting-Tool/d… for certain things with cardboards - it's quite satisfying. Still using cutter/kitchen knives (wife throw away the later then we just use it for carboarding purpose)

    • +2

      $65 for cutting cardboard !!!. A 100 pack set of blades cost $20.

      • How do you know he bought it specifically for cutting cardboard?

        Also did you ignore my link on purpose, or just looking to give him a hard time even though he was just proferring an alternative solution? And he was addressing me, which turned out to be helpful to me.

  • -3

    It is "RUOK" day. No coincident.
    If you can pick up at store, why don't go straight to the store and buy them?

    • +1

      Because of lockdown rules

  • I have always just flattened and torn them into small enough pieces (stand on the box and pull) and put them in the recycle bin, or dumped for free at the council tip.
    Looks like time to surrender your OzB licence.

  • Check the online stock status to see whether they have the item in stock at the location you selected

  • +5

    I am just thinking … I am at risk of self harm or … related mental health issues.

    Amongst all the possible reasons that a order was cancelled, the OP's first conclusion was "self harm" and "mental health issues". This tells a lot.

    • -3

      Because the text said "We hope you and your family are well." It is a strange bit of wording from a multi billion dollar hardware company.

      • +8

        Yeah, you're definitely reading WAY too much into this.

        I've received loads of emails from big companies since the pandemic began, and most of them start with a similar greeting. I also send similar wording in some of my work emails. It's a way of keeping just a little bit of humanity alive.

        The fact that you've read it as something sinister or suspicious is actually a bit sad….

        • These are computer generated message, don't think they were typed personally by an employee from Bunnings. For me if I am not happy with the cancellation, I would call Bunnings and ask them to resolve the issue to your satisfaction.

      • +2

        The text also said “Please do not reply” meaning that they couldn’t care less about you or your order following the text. OP you are way overthinking and I do hope that you are well…

  • KMart $6 includes Stanley and Snap-blade knives

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