Flypay (Run by Coles) Cheated Me

screensaver on 23/08/2021 - 01:30
Last edited 23/08/2021 - 01:35

I spent time very carefully setting up the account, to get the 2000 points joining offer and when I added the flybuys card it wasnt visible, so I added it again, and it said your card is already linked. So I went ahead and made 2 transactions. Today I checked my accounts and there are no records of those transactions on the flybuys account, so I logged into flypay and it looks like there was no card linked as it didnt show up anywhere. I added it now and it now fills the space. So it wouldnt fill the space while the flybuys bonus offer was valid. Not that I will ever use it again. I cant believe I wasted all that time, for nothing. They will hear from me tomorrow

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Comments

  • Willco88 on 23/08/2021 - 02:56
    +9

    Have a cry

  • franco cozzo on 23/08/2021 - 04:40
    +2

    They will hear from me tomorrow

    ..i bet they f&*kin will!!

  • holdenmg on 23/08/2021 - 05:30
    +3

    Tomorrow starts Today.

    • Switchblade88 on 23/08/2021 - 10:34

      Today is the day after yesterday!

      • holdenmg on 23/08/2021 - 21:14

        Today is the Tomorrow you worried about yesterday.

  • Marcsie on 23/08/2021 - 05:42
    +3

    lol 😂

  • Melencir on 23/08/2021 - 06:41
    +18

    Read post without seeing the name, then thought - wow sounded like such a Pam post. Scrolled back up - and it was…

    • SBOB on 23/08/2021 - 07:41

      Same..

      Their rant was not worth the, what, $1 worth of flybuy points?

  • Porker on 23/08/2021 - 07:26
    +1

    Oh dear….. I too can't believe I wasted my time for nothing.

    • mapax on 23/08/2021 - 07:56
      +2

      One might say you were cheated…

  • Hithere on 23/08/2021 - 07:51
    +6

    They will hear from me tomorrow

    You tell 'em Pam.

    I bet they are shaking in their shoes already. /s

  • DoctorCalculon on 23/08/2021 - 08:02

    Does anyone here give a flybuys about this sob story? 😭

  • HelpMeiCantSee on 23/08/2021 - 08:13
    +1

    We love you Pam! What a tangled life you lead!

  • onetwothreefour on 23/08/2021 - 08:23
    +1

    Let us know what they say, thanks Pam!

  • SF3 on 23/08/2021 - 09:04
    +2

    Welcome to another episode of soap drama on "The Young Wrongdoer and the Restless Pamster".

    In today's episode, a wrongdoer will get a taste of -ster. Spoiler alert, expect an escalation to wrongdoer's manager.

  • Marcsie on 23/08/2021 - 09:16
    +1

    Hi Karen, is it you again ?

  • coffeeinmyveins on 23/08/2021 - 09:46
    +6

    Oh hi Pam!

    BTW you can add recent transactions manually if you have the receipt.

    Flybuy transactions can take a day or two to appear. Woolies Rewards is pretty much instant however.

    TBH based on all the issues you seem to have with everything in your life (from what you post) I'm guessing that this is a PICNIC problem (Problem In Chair Not In Computer) and you just didn't set it up properly.

    Not everyone is out to personally attack you, so maybe try solving the problem.

    • screensaver on 23/08/2021 - 09:51

      I added the card 3 times, which involved also logging into flybuys and receiving sms confirmation. It kept saying your card is already linked, so I assumed it was stored the first time

      • coffeeinmyveins on 23/08/2021 - 10:18
        +2

        You've used flypay and flybuys interchangeably. Which one are you referring to?

        TBH just reach out to coles and they'll sort it out. Facebook messages usuall work

  • Hithere on 23/08/2021 - 10:21

    I assumed

    We all know what happens when someone ASS-U-ME-d Pam, don't we?

    • screensaver on 23/08/2021 - 10:39

      well it was telling me it was already linked

  • Seraphin7 on 23/08/2021 - 10:41

    Hello Pam,

    Those evil robbers are at it again.

    They clearly need to be trained on customer experience.

  • Puglife on 23/08/2021 - 10:49

    I didn't have the issues you experienced. It all went through smoothly and I didn't receive the Flybuys promotion points…
    Many have experienced this so I wouldn't worry about it. Just a dodgy promotion…most Flybuys deals you "activate" but this one didn't work like that so no real way of chasing it up.
    You win some, you lose some…I just moved on

    • screensaver on 23/08/2021 - 11:14

      I invested some time in this $10

    • randomusername2017 on 23/08/2021 - 11:28

      didn't receive the Flybuys promotion points

      Sounds like the beginning of a class action.. after the ACCC submission of course..

      • Puglife on 23/08/2021 - 13:34

        Meh. For $5, I just moved on. I know it's not the Ozbargain way but it's not worth my time for $5

        • randomusername2017 on 23/08/2021 - 14:00

          Really should have a big discussion with Pam about options…

  • Rako on 23/08/2021 - 11:14

    Happens to us all the time if you ring they generally fix it up for you.

  • Melb69 on 27/08/2021 - 03:45

    Thks for your weekly rant Pam. I think we have solved another of your problems. Can't wait for the next. So many consumer issues

    • screensaver on 27/08/2021 - 03:57

      couldnt resist taking a pot shot I see. I notice you make quite a few posts yourself. Pot calling the kettle black?

      • Melb69 on 27/08/2021 - 22:32
        +1

        Your rants are so much better than mine. What did CS say the day after?

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