Last night my daughter received a txt from Commbank that her account was overdrawn. When she checked there were 8 transactions which started with $1 in a Woolworths in Sydney then others up to $699, all totalling $3000.
It took 2hrs 10min to get on to the bank after 4 disconnects and messages try again later, at 10pm (SA time) we finally spoke to the bank. The transactions were still pending and had to go through before they could be disputed, I advised this is fraud and nothing to dispute never the less the bank has 10 days to respond.
My daughter rang all the places in the morning and managed to cancel some transactions, one was a mower place in QLD. One local SA store provided as with the click and collect invoice, the name and address might be fake but the mobile number is correct as they notified him the order was ready to pickup. One store turn him away he looked dodgy and couldn't provide id.
My daughter never used her physical card and doesn't carry it around, it was linked to her apple pay wallet app so how does one get the card number, expiry date and CCV to make purchases online?
EDIT: The store that thought he was dodgy, took down his car rego
EDIT: 19 Aug 2021
The police ran the rego said it’s registered to a known criminal lives out north so they’ll go to autopro and review the footage of him collecting the order using the card for payment!
Any chance she's used it online just with inputting the card details? Not every platform allows for Apple Pay online
Any instances where she's had to fill in a form for debits off the card? - gym memberships etc