Credit Card Chargeback on Non Leather Bags

Hi all

I purchased 10 handbag from dh gate

They were described as “ genuine leather “ but they are not

I have contacted dh gate about this and they are not being helpful

I paid on credit card. If i do a chargeback will i have to get a report from a professional stating they are not leather?

And does anyone know any places i can go to get such a report in regards to the leather ?

Thanks

Comments

  • +6

    So that's why you got knocked back by AMEX

    • Lol nah i have never done a chargeback ever . This will be the first one if i proceed

  • +2

    lol DH Gate is worse than Wish.com

  • Well
    The first issue is that you were buying from DHGate and expecting leather. I think the thing is trusting what the seller is saying which, as they're overseas allows them to get away pretty easily. Did the seller have a decent score?

    1) Can you prove it's not leather
    2) have you chased up with the seller asking for a refund (you'd be surprised how effective this can be).

  • +1

    There is no legal term describing genuine leather. You could have a bag made of 99% plastic and 1% leather strands and still call it genuine leather.

    You should know though, DH Gate is notorious for fake goods. It's probably the main reason people shop there.

  • +1

    Not sure what your handbags are like but here is an article about "genuine leather" from Business Insider Australia:

    https://www.businessinsider.com.au/what-is-genuine-leather-2…

  • Good point from ozbs25: Genuine leather = Lowest Quality of Leather, actually just word of Marketing, like Face Mask, they already get a very good standard N series, but most of the Mask can't pass the N95 minimum standard requirement, then create one so call TGA certified…

  • Do you even need 1 handbag in lockdown? You would be better served with 10 pairs of trackies ;)

    • Bought these a while back before our lockdown

  • +1

    The real question here is, how much did you pay for your “genuine leather” handbags??

    • They were 60 each . They are small ladies cross body bags . I have never bought leather before so not sure how much it usually costs .

  • OP: purchases leather handbag for $10
    finds out they aren't actual leather from an animal like the $500 ones
    OP: *pikachu face

    For real, things cost money for a reason, and if they are stupidly cheap then OBVIOUSLY some corner is being cut. Your $20 belt is also genuine leather, do you really thing you're walking around with the same leather as my motorcycle jacket on your belt for that price? lol

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