Hey,
I have a question hoping somebody could help me with. So I bought a suit from Peter Jackson and it looked pretty good in store but when I went home and checked it out it didn't. It was big on the shoulders and pants were baggy and yeah… So I wanted to return it as I had the colour in mind and the other suits didn't work but they keep looking and specifically pointing me towards the direction of being a 'change of mind'.
I agree it is a change of mind but it's because it's not fit for purpose. Before launching a dispute with my CC company, I was hoping to get ideas on how I could get a refund.
Cheers.
In what way is the garment not fit for purpose?