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Acer 3G Netbook $199 ACB w/ Coupon

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Acer 3G Netbook $199 ACB w/ Coupon
Go to Deal
Store RepQQQ - CatchOfTheDay @ Catch.com.au on 24/01/2012 - 13:00 catchoftheday.com.au (15089 clicks)
Last edited 24/01/2012 - 15:51
fidididi

Hi Guys,

Acer Netbook with built in 3G (specs on link) $348

With $99 cashback on redemption offer from Acer

OZB Exclusive:

$50 discount coupon: fidididi
Free Shipping

So after you get your cash back you've scored a 3G Netbook at $199 delivered.

How very Australian.

For people that ordered prior to me posting this special: Email me at [email protected] with a subject line that includes your order number and the words "COME ON, HELP ME OUT". It must include those words…. I'll get the guys at CS to sort you out with a $58.95 refund.

Computing Acer Netbook

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closed Comments

  • d34dr00 on 06/02/2012 - 15:04

    Order Status: Processing Products: 1
    Order Date: Tuesday 24 January, 2012 Order Cost: $298.00

    Wow.. we are getting somewhere now

  • he3at on 06/02/2012 - 16:51

    Got an email that mine's been dispatched, though not showing up on Auspost tracking site yet.

  • Thiefsie on 06/02/2012 - 17:12

    One of mine has been dispatched, second not so.

    Auspost still not showing but that's usual. I guess Catch have lodged the waybill but without the items being picked up until tonight or tomorrow.

  • ddhytz on 06/02/2012 - 17:35

    Mine dispatched, too. "Please allow 3-9 business days for delivery." Does it really take that long?

  • nachoman on 06/02/2012 - 17:55

    Dispatched 30 mins ago and shows up as 'lodged' on auspost site.

    • ezza on 06/02/2012 - 17:56

      same!!

      • iChopstick on 06/02/2012 - 21:35

        same here, now we're getting somewhere.

  • quynni on 06/02/2012 - 23:24

    Finally!!!

  • xfiledavid on 06/02/2012 - 23:51

    06/02/12 17:36 Article Lodged

  • d34dr00 on 07/02/2012 - 16:26
    +1

    Well this is my first and last order from COTD…

    Never again am I going to shop at COTD!!!

  • ezza on 07/02/2012 - 20:08

    Still waiting…..

    06/02/12 17:36
    Article Lodged
    MPF BULK LETTERS (PROFIT CTR)

    06/02/12 17:08
    Article ready for despatch
    MPF BULK LETTERS (PROFIT CTR)

    Has anyones order actually progresseD??

  • xfiledavid on 08/02/2012 - 07:46

    Total Articles 1
    Date/Time 08.02.12 06:22:10
    Current Status Onboard with Driver

  • fookos on 08/02/2012 - 09:59

    Got mine around half an hour ago - arrived in the office.

    • iChopstick on 08/02/2012 - 10:04

      You gotta be one of the first ones, if not THE FIRST.
      Hope mine arrives sooner

      • looseylu on 08/02/2012 - 10:24

        but.. i want to be the first

  • looseylu on 08/02/2012 - 10:04

    i just got mine just then. it says on the sticker its a 3 cell li-ion battery where as on the specs page it says 6 cell li-ion …-.-

  • ezza on 08/02/2012 - 10:43

    hmmm i just received mine too.. seems have been opened and repacked…
    not to mention.. its states 'powered by next g network' all over the box… interesting!
    ??!!!??

    • fookos on 08/02/2012 - 11:01

      I wonder if Acer reopened them to switch it with a 6 cell battery as per looseylu's post above, or maybe to unlock it from a network for 3G?

      I haven't opened mine yet - will wait till I'm home tonight.

  • he3at on 08/02/2012 - 10:44

    Got mine at 9am (CBD office) and have been playing with it for the last 1+ hours. In spite of COTD's claims, it came with Telstra NextG installed, so I expect should be 850MHz compatible.

    As with others, mine only came with the 3-cell 2200mAh battery, which is not what was advertised. Let's see what COTD have to say about that…

    Also some confusion about the RAM type - says DDR2 on the box, but DDR3 on the palmrest sticker. Ran CPU-Z and the "Memory" tab said DDR2, while the "SPD" tab said DDR3… Will wait until I get home to take it apart.

    • ewik on 08/02/2012 - 15:24

      I'm keen to know too. Looking at Intel's website, it appears that the n550 cpu is ddr3 only, so if you got that cpu then it's all ddr3.

      http://ark.intel.com/products/50154

    • he3at on 08/02/2012 - 20:26

      Folks, the chip is DDR3 (on mine anyway) despite the mix of DDR3 and DDR2 stickers, and what CPUZ has reported.

  • ezza on 08/02/2012 - 10:51

    honestly i'd be over the moon if it is Next g Compatible - i just took my chances and ordered it hoping it would work :)

  • ezza on 08/02/2012 - 11:14

    so these are the specs…

    WCDM A /HSPA
    2100/1900/900/850MHz
    (Band I / II /V/VI / VIII)

    GSM/ GPRS/EDGE
    1900/1800/900/850MHz

    Meaning Next G is ok i guess (850)

  • Thiefsie on 08/02/2012 - 11:18

    Crap if it's DDR2 and crap if it's not 6-cell. I've already bought RAM to go in them… :( Mine are with the driver so should arrive today as well.

  • fookos on 08/02/2012 - 12:00

    Might be worthwhile if someone who has opened their kit already, and confirmed 3-cell battery, to email Jen@catch and see if she can look into the matter of the battery (3 cell v 6 cell) and RAM (DDR2 v DDR3).

    I'd do it myself but I won't be able to unbox my Acer until tonight to confirm what's in there.

    Cheers.

    Edit: specs were very clearly listed on the main page of the item page (features), and again replicated in the specifications tab on the catch site. Take a screen grab.

    • Third_Gear on 08/02/2012 - 12:50
      +1

      http://www.catchoftheday.com.au/Ultra-Portable_Acer_Aspire_O…

      I'm really disappointed this is only a 3 cell battery and that is a problem that will have to be resolved… and quickly as there is only a short window for the cash back.

      • d34dr00 on 08/02/2012 - 12:58

        The shi7 is really going to hit the fan over this.

        Not happy Jen….

      • Floopington on 08/02/2012 - 13:17

        Does anyone have the original deal details saved anywhere? The link says "6 hour battery life" but can't see anything about 6 cell battery, although I do remember seeing 6 cell somewhere in the past. Have they fudged the specs description?

        • nachoman on 08/02/2012 - 13:20

          still on the COTD site:
          System Power:
          24.4 W 4400 mAh 6-cell Li-ion battery pack

        • Third_Gear on 08/02/2012 - 13:20

          At the bottom mate

          "Weight 1.25kg with 6-cell battery pack"

          I just put this unit on my postal scale and it weighs 1.053 kg with the 3 cell battery. :D

        • kirt on 08/02/2012 - 13:20

          It is down the bottom:

          System Power:

          24.4 W 4400 mAh 6-cell Li-ion battery pack
Battery life: 6 hours
2-pin 40 W Acer MiniGo AC adapter.

          Weight 1.25kg with 6-cell battery pack

          Edit: Beaten 3 times over!

        • TheShinySuitMan on 08/02/2012 - 13:21

          It still says it on the site.

          "24.4 W 4400 mAh 6-cell Li-ion battery pack"

          I have PDF'd the deal just incase something goes "missing" ;)

  • TheShinySuitMan on 08/02/2012 - 12:01

    Anyone in Sydney got theirs yet? Mine was as despatched on 06/02/12 16:51. Still sitting at that status :(

  • d34dr00 on 08/02/2012 - 13:20

    scroll all the way down..

    System Power:

    24.4 W 4400 mAh 6-cell Li-ion battery pack
Battery life: 6 hours
2-pin 40 W Acer MiniGo AC adapter.
    • Floopington on 08/02/2012 - 13:52

      Oh yep that's where it was.

      Disappointing, and COTD definitely have to do
      something about it.

      But if worse comes to worse or there's some massive
      delay - I had a check on ebay and amazon, and the replacement
      9 cell batteries (giving a 9 hour battery life) are
      approx $35-$40 which isn't too bad. Get one of these, sell
      the 6 cell (when or if indeed it does get replaced!!) for
      20 bucks, then you've got a 9 cell battery for about $15-$20.
      Wishful thinking?

  • quynni on 08/02/2012 - 13:25
    +1

    i recieved mine this morning. from reading this i have to check the battery. if its 3 cell im very disappointed.

  • d34dr00 on 08/02/2012 - 13:31

    Just received mine just now… open it up and its only a 2200 mAh 3-cell Li-ion battery pack >:(

    I am not bloody happy Jen!!

    • fookos on 08/02/2012 - 13:35

      Have you had a chance to check what RAM is in there - DDR2 or DDR3?

      Is the processor even what was advertised?!

      • d34dr00 on 08/02/2012 - 13:40

        sticker on netbook say it has DDR3, but I'll open it up and look for myself

      • d34dr00 on 08/02/2012 - 14:02

        Specs for the processor is right(same as the COTD web site)

        Processor: Intel® Atom™ processor N550 (1 MB L2 cache, 1.50 GHz, DDR3 667 MHz, 8.5 W)

        EDIT: Forgot to say"ONLY A BLOODY DDR2 IN THE NETBOOK"

        • quynni on 08/02/2012 - 15:09

          isn't that misleading, for someone who doesn't have a clue abt these stuff, i just thought i could believe whats on the sticker. This is awful, false advertising, we arent getting what we paid for. not happy

        • Ryder on 09/02/2012 - 08:56

          COTD says it has confirmed DDR3 - is there a sure way to check?

          http://forums.whirlpool.net.au/forum-replies.cfm?t=1809733&p…

        • d34dr00 on 09/02/2012 - 09:04

          yeah read that before, I cant be stuffed taken off the keyboard and checking at this time.

          maybe later..

  • fookos on 08/02/2012 - 13:42

    Invoices have now been updated online - quite amusing to note the following detail on there though:

    Order date: 8 Feb
    Dispatch date: 6 Feb

    Hopefully Acer are okay that psychic-looking timeline!

  • quynni on 08/02/2012 - 13:43

    i wonder whats gonna happen since it was advertise as being a 6cell battery.

  • tornado67 on 08/02/2012 - 13:58

    Time for COTD to issue a CASH REFUND for all those that received an item other than the specs advertised - NOT A STORE CREDIT but a substantial refund to the credit card or PayPal account used on purchase. Better be quick too if they don't want to handle all the future problems from irate customers.

  • fookos on 08/02/2012 - 14:10
    +2

    This situation is no good for anyone concerned with this deal.

    I don't expect it, but would be good for COTD to get on the front foot with this TODAY and issue an email to all who purchased. They should acknowledge that the specifications are not what were advertised and offer some detail about what the steps will be to address these shortcomings.

    That said, I'm sure there will be some buyers who would never know this situation exists, except maybe find the machine slower than hoped, and with poor battery life!

    • Thiefsie on 08/02/2012 - 14:19

      OK not happy now if it's DDR2 and the Battery is lower capacity…

      I've already bought DDR3 ram to go in it and was expecting what was advertised the whole way (as would everyone else).

      They need to get on this quick smart

  • TheShinySuitMan on 08/02/2012 - 14:59

    COTD are obviously aware of the problem. Even if they haven't read this thread (unlikely) I can see that the COTD rep's have logged on to Whirlpool in the last few hours and there has been mention of this thread and these issues there too.

    Pretty poor we don't even get a "we're looking into this as a priority" or something from COTD. A little reassurance would be great instead of just leaving us all in the dark (like they did with the delivery issues).

  • iChopstick on 08/02/2012 - 15:00

    Just send an email to Jen, and posted on their facebook page to let more people know. Now COTD better address these problems, or blood will be drawn.

  • quynni on 08/02/2012 - 15:07

    I have just sent jen an email, hopefull she'll reply soon. Im unsure whether its a DDR3 or cos on the sticker on the netbook it says DDR3. Im not very good with comp so i dont know whether this is really the case but the battery im sure is a 3cell.

  • Ozbargain4me on 08/02/2012 - 17:25
    +1

    So have u guys received the Netbook?

    It says "Article ready for despatch" have not changed since 6/2/12

    So now we are getting an inferior item??

    3 cell instead of 6 cell , and DDR2 instead of DDR3? Am I reading this right??

    if that is so FCUK U COTD, u better fix this !!!!

    • d34dr00 on 08/02/2012 - 17:41

      Received - YES
      3 cell instead of 6 cell - True
      DDR2 instead of DDR3 - True

      • ewik on 08/02/2012 - 17:49

        have you got the n550 cpu?

        • d34dr00 on 08/02/2012 - 17:55

          Yeah.

          CPU N550 @ 1.50GHz
          Cores: 2
          Threads: 4

        • ewik on 08/02/2012 - 18:00

          how the heck did they get ddr2 ram in there? :s

        • d34dr00 on 08/02/2012 - 18:12

          Don't know, I havnt look at the motherboard yet.

          Maybe the motherboard is a old type :/

  • bbtlovebbt on 08/02/2012 - 17:50

    I received the netbook with 3 cell battery as well. The one I received has a dead pixel.

  • d34dr00 on 08/02/2012 - 17:51

    I just filled out the form for Acer Cashback Redemption, I'll send it off tomorrow.

    • Third_Gear on 08/02/2012 - 17:56
      -1

      You need to tear off the SKU thingy from the side of the box though. I'd recommend waiting a day or two until you hear back from COTD to see how they will proceed with resolving this.

      • d34dr00 on 08/02/2012 - 18:03
        +1

        i already cut out the SNID and stabled to form

        I can see what the outcome gotta be, COTD not going to give a crap..

  • macca on 08/02/2012 - 17:51

    How have they installed a DDR2 SODIMM into a DDR3 slot? I thought they were keyed differently to stop that seeing as they run at a different voltage?
    I bought one of these but being in Perth I'll have to wait a week until I can check it no doubt.

  • ddhytz on 08/02/2012 - 17:59

    the sticker on my acer reads:
    MEMORY - 1 GB DDR3 Memory

    So is it DDR3 or DDR2 ram? How do I check it?

  • Store RepQQQ - CatchOfTheDay @ Catch.com.au on 08/02/2012 - 18:02
    -8

    We have been actively pursuing this issue with Acer Australia since becoming aware earlier today.

    It is obviously a serious concern and we sincerely apologise for any inconvenience caused.

    If you are dissatisfied with your Acer netbook purchase, please submit a Return request via our website for free return shipping and a prompt refund.

    Instructions to submit a Return request are located in the Catch Help Centre under "Returns/Warranty".

    • d34dr00 on 08/02/2012 - 18:07
      +2

      Well there's you'r answer peeps

      COTD doesn't give a crap

    • bbtlovebbt on 08/02/2012 - 18:09
      +1

      Should we wait for one or two days, or start the request for refund now? The quickest, and the cheapest way is to give us a right battery. Otherwise, processing all these refunds, re-sell 2nd netbooks will be a wonderful experience to you?

      • Third_Gear on 08/02/2012 - 18:15

        I'd say wait a couple days - these types of problems, though annoying, can't be resolved as quickly as we like. What will happen is COTD will report it to Acer and some account manager there will have to move it on up the chain. There will be a meeting and some more discussion and finally a resolution. I'd give it until Friday before jumping the gun.

        • d34dr00 on 08/02/2012 - 18:17

          Yeah.. I am not going to send mine back to COTD anyways

      • quynni on 08/02/2012 - 18:18
        +1

        that is wat i was thinking,its much easier to replace the battery.. i wonder if cotd will give us a reply, im guessing after the hassle of this netbook cotd will lose alot of customers.

    • looseylu on 08/02/2012 - 23:00

      i wanna fart on it then return it

      • Tal_Shiar on 09/02/2012 - 01:33
        +1

        i just want you to know, that by the time its received, any odour would have long disappated….unless you have a vendetta with australia post..

        • StewBalls on 09/02/2012 - 06:22
          +1

          Depending on what looseylu has been eating, such a package might also require a "Dangerous Goods" label to warn the posties.

  • Ozbargain4me on 08/02/2012 - 18:21
    +1

    So what is the resolution for wasting our time and patience, return the product??

    Why don't you get ACER australia to send the 6 cell Battery and if it is DDR2 , send a DDR3 Ram with a Voucher for a Computer tech to replace the memory approx $50-$70.

    If after all this (time wasting) and frustration, we do not get our laptop as specified and what will happen to the $20 credit that you have credited to out account.

    This is the responsibility of the "Distributor" (aka COTD) to find a resolution so customers are satisfied and provided with the product as advertised, this is up TO COTD to resolve with ACER, to fix the problem.

    eg. Toyota replaced brake pads, faulty components at TOYOTA's expense. Hey if a class action develops from this and it is not far fetched even though the items is $349 (some ppl will stand for their Principles and uphold it to the end, and there are some Lawyers here and Friends of Lawyers), the consumer will win and may get a substantial amount because of the frustration, misleading, lack of care attitude from both COTD and ACER.

  • d34dr00 on 08/02/2012 - 18:59

    QQQ(seamus-catch) reply on whirlpool http://forums.whirlpool.net.au/forum-replies.cfm?t=1809733&p…

    a1b2c3 writes…"So where did COTD get the spec of 6 cell battery? Is it Acer Australia's faulty?"

    seamus-catch reply

    Our Design team relied on specifications provided by the supplier when creating the advertisement for the product. A revised specification was allegedly sent two days later. Our Design team did not receive the revised specification that reflected a change from a 6 cell to 3 cell battery. We are still investigating any DDR memory issue.

    That said, if any customer is dissatisfied, please submit a Return request for free return and a full refund. Any store credit previously issued following the earlier dispatch delay with your Acer netbook order will be maintained.

  • xfiledavid on 08/02/2012 - 19:20

    Hmmm got mine, not sure what to do..
    although i havent turned it on yet, doing the 2hr pre-charge..

    def looks like 3g/next G enabled.. powered by Next G sticker, has the card, also says extended warranty additional 12months.

    Mines white.. is everyones white?

  • Ozbargain4me on 08/02/2012 - 19:37
    +4

    WTF do u mean "Return request for free return" - do you have a reply paid "envelope" and what happens if it gets lost in the post? or Damaged? - This means no Refunds, no Laptop and more "HEADACHES". This is exactly the uncaring mentality of senior management, hopefully its not u "QQQ" as we have just wasted our time and patience with this "FARCE"

    "Our Design team did not receive the revised specification that reflected a change from a 6 cell to 3 cell battery." Dock their pay, sack them, promote them, give them to the sharks, let them be guinea pigs for the next "SAW" movie…..Or is this just "Passing" the buck? Paper shuffling ka management speak, Simpsons "blame the canary"

    Smells Fishy in the land of COTD, If COTD is honest and wants to do right for everyone , they should send emails to all of the purchasers (including the "informed", the "gullible", the "nerd", the "people that don't read Whirlpool/Ozbargain comments" , the "people who can't be bothered, wasting there time with returns"

    • Third_Gear on 08/02/2012 - 19:51
      +3

      Well according to the post in Whirlpool:

      "Our Design team relied on specifications provided by the supplier when creating the advertisement for the product. A revised specification was allegedly sent two days later."

      So they knew about it before they shipped the product and while it was still on sale which makes this even worst. Give me a partial refund of $50 (not useless COTD store credit) and I'll buy the correct battery. Easy. Would be cheaper for everyone in the long run as their eParcel reply paid is going to cost about $8 per person plus the administration of refunds.

  • Ozbargain4me on 08/02/2012 - 19:54

    Yep, the Lawyers will have a field day $$$ basically this is how COTD operates. Never deal with them again!

  • fookos on 08/02/2012 - 20:10
    +3

    I don't want to return the product - I want them to come good on the specs promised at the price I paid!

    Not my problem if Acer and COTD have stuffed up because someone forgot to send an email, or someone didn't read an email.

    I've passed up other deals while waiting for this so someone better take ownership of this issue, rather than pass the buck, and put the customer first…

  • Jikx on 08/02/2012 - 20:43
    +3

    Indeed it is 3 Cell!
    I have already cut the box for the cash back before I noticed, but going to send it back with that piece stuck on.

    Never going to buy anything from catch of the day again.

  • moocow on 08/02/2012 - 21:54
    +2

    Ok, return requested.

    I've had 3 orders with cotd:
    chocolates - closer best before date than advertised (not too bad though)
    Mystery item - old oem antivirus software (not happy at all)
    and this - combination of late arrival and smaller battery means it's not very useful to me.

    3 strikes and I'm done with cotd. (although I'll probably get suckered into something else that will have problems)

  • xfiledavid on 08/02/2012 - 22:55

    Dealsdirect have the same laptop listed at a year ago, still listed. same price before cashback $349
    specs showing 6cell battery
    http://www.dealsdirect.com.au/p/acer-aspire-one-d255-netbook…

  • lakers1222 on 09/02/2012 - 00:13

    This is turning from bad to worse

  • macca on 09/02/2012 - 01:13
    +1

    Hmm COTD/Acer are going to have hundreds of returned netbooks that have been opened up and used then posted back to them to be worth even less than when they tried to clear them all out via COTD.
    You would think the most sensible thing to happen here would be they offer a refund or opt to send you the 6 cell battery with a return envelope to post back the 3 cell at no extra cost. It's got to be more cost effective than posting all these back and then having to dispose of the devices as "near new" at an even lower cost.
    I'd be happy with the latter option as I'm happy with the price i paid for the advertised product.

    The 6 cell battery does exist as confirmed by xfiledavid on the dealsdirect deal (Part # AK.006BT.074 , http://us-store.acer.com/product.aspx?prodid=29 ). It's available for $40 US RRP on their US store. I would think the best thing to do is they get a shipment of these over and send them to anyone who wants to keep their netbook.

  • stevtom27 on 09/02/2012 - 01:23

    mine turned up today. Sticker on laptop says ddr 3 ram. Has telstra nextg stickers and telstra mobile broadband program installed.

    Issues:
    - Came with a 3-cell battery. :(
    -Stated bluetooth adaptor but i cant find or connect bluetooth to the laptop, anyone else having prooblems with bluetooth?
    - used my amaysim sim card, put it in the back but i have no idea how to use it to connect to the internet, anyone have ideas? is the laptop locked to telstra?

    • Strezzedout on 09/02/2012 - 08:19

      It appears that not all models come with Bluetooth, only European versions, from Acer support,

      To check if Bluetooth is installed:
      If the computer has Bluetooth™ installed, there will be a white label on the bottom of the computer with the word "Bluetooth" and the Bluetooth logo on it. If the label is not present on the computer, then the computer is not equipped with a Bluetooth module.

      Note: Only select models ship equipped with a Bluetooth module. Models may ship with the Bluetooth software, but may not have a Bluetooth module installed for Bluetooth communication.

      Another thing to check when it arrives.

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