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Purchase a Samsung Galaxy A32, A52 or A72 Mobile and Receive Bonus Galaxy Buds Live (Mystic White) via Redemption @ Samsung

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I received an email from Officeworks about this promo.

*Order any participating Galaxy A32, Galaxy A52, Galaxy A52 5G or Galaxy A72 product and receive a corresponding complimentary gift of a Samsung Galaxy Buds Live (Mystic White only) from participating retailers.
Offer starts on 09/04/2021 and ends on 23/04/2021, while stocks last. Visit samsung.com/au/offer/galaxy-a-series/terms for T&Cs.

*Redemption valid until 11:59 PM AEST 21st May 2021.

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closed Comments

  • +1

    Not valid through the Education Portal.

  • Any deal on those phone?

  • +1

    anybody know if you can still get the $200 vouchers through the Loyalty chat? If so can you still stack with the $50 sign up voucher? I couldn't trade anything in last deal for the s21, so I missed that, but I might get the A72 if I can get $250 off direct through Samsung. (don't have a edu email, so can't use the EP)

    • +1

      What is a loyalty chat $200 voucher? I have not heard about it before. How do people usually get it ?

      • +1

        through a link to the Loyalty chat….I think you have to have a samsung phone to start the chat or some sort of samsung item….hence loyalty. It was on another thread about the $500 trade in bonus recently for the s21 series of phones. at that time you could stack the 3 codes ($500, $200 loyalty bonus + $50 sign up bonus on top of whatever amount they said your phone was worth as trade in, but they changed it so you could no longer stack the $200 chat bonus with the $500 trade in bonus as some people were getting the phone for a few hundred dollars doing it that way…ozbargained lol)
        https://chatbot.samsungcs-au.com/loyalty

        • That would be awesome deal. I logged in using your link but it's a chat service. Do I ask them for the $200 voucher?

          • @Safoan: yes, from what I gather you have to ask them for it. Not sure if they are still doing it though, but worth a try. Let me know how you go.

            • +2

              @souths123: They gave a me a voucher that will only work on s21 and note series not any of these models

  • Has anyone had any problem redeeming the buds. I bought a Samsung A52 from JB today and when I entered the IMEI number on the site to redeem the buds it comes up with an error message that the IMEI number is invalid.

    • try again tomorrow, or even Monday. Maybe it takes a while for the system to register that you purchased that phone through JB. If that fails ring Samsung on Monday.

      • Thank you. Will try again tomorrow. Was curious if others were experiencing the same and it looks like there are others that have had the same happen.

        • Hi, I purchased samsungA32 yesterday and tried to redeem same day and also today 12/04/21m with no success. Just wondering if your redemption via samsung worked?

          • +1

            @soos: I was able to successfully submit the redeem request today, you may want to call samsung and ask about your IMEI.

        • I am experiencing the same issue, we bought A series phone yesterday and got the same error upon redemption. Today i called Samsung support and after being 1.5 hour in queue - CS advised they have escalated this with their promotions team and will take around 2 days.

          • @Drizzy1991: I think i found my issue, i just waited a few more days. I purchased on Sunday, i could see it was still in 'pending' status on credit card app for 2 days. By Wednesday i successfully submitted via Samsung redemption and it worked!

  • After having contact with Samsung a couple of times the code worked a few days later. Received the buds today which is fantastic

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