Enjoy sitewide 6% off EVERYTHING from top rated Asian Beauty brands, including COSRX, Laneige, iUNIK, Missha, KAO and MORE!
You can get extra 13% off if you shop over AUD$125 - just use code [SVINTWD] when you check out!
If you're into all things Asian Beauty, explore more Korean and Japanese top selling products. Hopefully you can find some other products as there is free shipping for orders over $AU55 :)
Referee gets $15 off 1st order + double VANA points. Referrer gets $15 + 100 VANA points.
Hello there, thank you for leaving us the comment. I am sorry for the inconvenience caused. Would you mind to send us an email with your order ID to [email protected] so that we can take a look at that for you? Thank you.
Hi, I have already emailed the support team and contacted them on Facebook also. I wrote the comment after the reply I received from my conversation, which was quite unsatisfactory. Hope this helps. Happy to provide further details if it helps you improve the service and customer experience.
I ordered from them 2 weeks ago and they have still not shipped my order. When I checked then they told me they don't have the stock and I would have to wait for another 3 weeks for the stock to be received, then they will ship it.
So be prepared to wait for your order to be shipped in 2 months if you purchase from vana.