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On 8 December 2020, Fila Australia became aware that an unauthorised person had accessed
information unintentionally exposed on the internet belonging to the company. The incident is
being investigated, the information removed and the external web service has been secured.
Unfortunately, some of our customer information has been affected. We are in the process of
identifying customers affected by this incident, and we will be contacting them directly as soon as
possible.
This information affected by the incident includes names, contact numbers, email addresses, and
shipping/billing addresses. We understand that incomplete financial information may have also
been affected, specifically credit card types, masked credit card numbers, issuing banks, and
expiry dates.
It is important to note that this incident is limited to information unintentionally exposed via a single
web service. It was not a compromise of our internal customer database or other IT systems.
We immediately engaged a legal and forensics team specialising in cyber risk and privacy. They
are working with us to thoroughly investigate the incident and determine what other data was
compromised. This process is ongoing.
While we will be contacting individuals affected by this incident, our advisers recommend you
regularly review your security protocols: never open attachments or click links from unknown
senders; change online passwords regularly; and ensure your anti-virus software is up to date.
We take data privacy and the management of our customer information very seriously and we are
doing all that we can to ensure this does not happen again. To learn more about how we manage
our privacy obligations please see our privacy policy at https://fila.com.au/privacy-policy/.
We will post updates on our website, provide further information as to what other personal
information was affected by the incident (if any), and let affected individuals know what steps they
may take in order to reduce their risks.
We will also take further steps to reduce the risk of this type of incident happening again following
the results of our forensic investigations.
We are deeply disappointed that this incident has occurred and we sincerely apologise for any
inconvenience.
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If you would like more information now about this matter, please contact [email protected] or 1800
000 339.
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FYI: Cyber Security incident from the website. Be caution as this might not be fixed.
https://filaimages-prod.s3-ap-southeast-2.amazonaws.com/pdf/…