Hi,
Currently, my home and contents insurance is about to due. And received a renewal quote from the insurer.
Just out of curiosity I tried to get a new quote from the insurer's website like a new client. And it was 15% cheaper than the renewal.
Also, I must add, I have no claims on the existing one so far.
When I reached the customer service to ask them to fix the renewal to the internet price, they refused. And the explanation was that if I buy new insurance every year rather than (expensive) renewal, then I'm not building any loyalty with them. And I asked what is the benefit of loyalty. The answer was loyalty "discount!" after 2 years :))
So, just wondering if I'm missing a point here by getting a new policy rather than renewal?
Btw, the insurer is Allianz.
Every insurer, bank, internet provider etc act this way. There is no benefit to loyalty you are far better to switch between companies. They rely on your laziness to make more money from loyal customers sadly.
Try AAMI, I found they beat the pants off Allianz for Home and Contents.