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Pretty much as per title.
Bought the recent $99 Ozito hammer drill deal. I put it on Powerpass as usual habit. Now I'm wondering whether it becomes a Commercial purchase and lose domestic warranty?
Thanks
Do You Lose Domestic Warranty if You Buy with Powerpass at Bunnings?
wei13 on 09/11/2020 - 15:03
Last edited 09/11/2020 - 15:03
Last edited 09/11/2020 - 15:03
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Generally, yes it does. You need to buy commercial grade products on PowerPass as it's deemed a "trade discount". Tools aimed at the occasional use, DIY market aren't deemed suitable for the rigors of trade work.
If it looks unused you could return it and re-purchase. The discount was only 5% wasn't it?
Say your builder buys a shower to install in your house with a powerpass. Well there goes the warranty. Who would pay twice?
Most appliances would say you get a 3 month warranty for commercial use etc. Where the burden of proof falls is up for debate.
If you turn up with a $99 hammer drill as a return within a month with a good few coats of paint on it stuck to a roof truss then it would be hard to argue you were using it for domestic use.
If Bunnings can get away with blanket no warranty for 5% off or even less (sometimes it is zero %) then all the other retails will be onto it pretty quickly.
It's only affects power equipment designed for the home-sumer market. So Ryobi, Ozito, etc bought on PowerPass don't get warranty. Makita, AEG, Bosch, DeWalt, etc do get warranty.
I'm sure you could argue some aspects of consumer law. eg DOA.
It doesn't affect "hardware".
edit: that was the case when I bought my AEG stuff. According to the posters below this has now changed. Happy Days
It wasn't directed at you. Just thought it would be a good add on point. It is a mine field that Bunnings have planted themselves that is going to blow up in their own face.
No you dont lose it. Went through this a while ago. Bunnings told the stores that the method of purchase does not determine what it was used for and to accept warranty jobs on ozito tools purchased with powerpass.
Do You Lose Domestic Warranty if You Buy with Powerpass at Bunnings?
Not according to this Choice community forum.
https://choice.community/t/bunnings-powerpass-automatically-…
5% off purchase price and zero warranty. If it was true I'd expect every company to be onto this "steal of a deal" pretty quickly.
You dont get any discount on Ozito, or most power tools at bunnings.
So the only advantage of tradie is the coffee station?
They once sent me to the tradie desk, and I made a coffee, they gave me a awful look. I was like you made me wait 5mins with a sign saying free coffee.I hadn't heard about the free coffee - is that for all powerpass holders?
Do You Lose Domestic Warranty if You Buy with Powerpass at Bunnings?
No. Retailers are not allowed to include terms that may limit consumers rights to a statutory guarantee. This has tested in court.
If Bunnings doesn't believe the product can survive 12 months trade use, why would you want to buy it for domestic use anyway.
Because they have gear like a brushless driver for $39?
If you want to use that for commercial purposes, sounds like Bunnings would prefer you didn't use Powerpass, so you have plausible deniability when it breaks.
Because the occasional domestic use isn't as strenuous as 12 months of trade use?
You'd still expect a drill or hammer or whatever to last 12 months. This isn't the bronze age, electric hammer drills should last more than a year right? Surely it's not rated at 9 minutes use a year or whatever the actual average home usage is. Are these tools or toys.
Of course you'd expect an electric hammer drill to last more than 12 months under the use it was designed for. The point is an item that is designed for DIY or domestic use will last more than 12 months but may not last more than 12 months under trade use conditions and abuse. So to answer your original question, that's why one would buy something that Bunnings doesn't deem appropriate for trade use for domestic use.
Tools designed for trade use will be suitable for domestic use but not all domestic uses require/demand trade standard tools.
The easiest solution for the DIY market is to buy Ozito without powerpass and make use of the 3 year warranty. I know a few tradies that use Ozito, buy as if it's for home use, keep the receipt and just take it back when it dies and get another.
Doesn't matter if it's purchased for commercial or consumer use. Under Australian Consumer Law if the item is under $40,000 Bunnings must facilitate and handle the warranty claims. (The financial threshold increases to $100,000 on July 1 2021)
Most of the time the warranty is provided by the manufacturer anyway, so if Bunnings is refusing to play ball, just make a claim directly with the manufacturer and then report Bunnings to the state's fair trading body and ACCC)
Ozito will reject any claim Bunnings makes on a tool purchased with a Powerpass card. It is in the terms and conditions which is agreed to upon sign up that DIY tools aren’t to be used in a commercial setting and thus shouldn’t be purchased on a Powerpass account. There is no discount for XU1, Ozito or Ryobi tools as they are classed as DIY.
Ozito will reject any claim Bunnings makes on a tool purchased with a Powerpass card.
That is a matter between bunnings and their supplier. Australian consumers have statutory rights that protects them from unlawful terms.
Not an excuse to deny statutory rights.
However valid excuse to kick someone off the powerpass account program.There is no discount for XU1, Ozito or Ryobi tools as they are classed as DIY.
Maybe Bunnings should program their terminals to reject certain purchases. I guess Bunnings just believes they are so reputable that some bad press won't hurt their business.
If there is no discount then then it sounds like "fee for no service"
Thank you for the clarification. I have an ABN so I make use of any discount I can get with Bunnings, however it's also a great way to keep hold of your receipts (compared to putting your phone number in all the time).
I thought Ryobi, Ozito, XU1 etc may have been excluded for 'slim' margins. :)
There is no discount for XU1, Ozito or Ryobi tools as they are classed as DIY
So why should they invalidate warranty? Also, that's Bunnings' problem for allowing consumers to buy with a Powerpass.
I use a Powerpass for these just for the convenience of filing receipts and 5% discount on other items.
This manufacturer’s warranty only covers Ryobi products that have been used for Do It Yourself
(DIY) purposes.
Ryobi Products are intended for DIY use only. Ryobi Products are not designed or intended for
commercial or trade use.- *THIS WARRANTY WILL NOT APPLY IF:
a) the Product is used for commercial and/or trade use (Ryobi products are only designed and
intended for DIY use);
Amazing how many tradespeople I see using Ryobi, and they are not small time tradies. One is an Electrical company with 20 employees.
- *THIS WARRANTY WILL NOT APPLY IF:
No point scanning your PowePass card anyway for Ryobi and Ozito tools because you normally don’t get a discount on them
https://www.ozbargain.com.au/node/459470