This was posted 4 years 2 months 15 days ago, and might be an out-dated deal.

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[Preorder] Xbox Series X $399 ($329 with Level 4 EB World) ($749 without) When You Trade in Your Xbox One X @ EB Games

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[Preorder] Xbox Series X $399 ($329 with Level 4 EB World) ($749 without) When You Trade in Your Xbox One X @ EB Games
Go to Deal
ireadtermsofuse on 10/09/2020 - 09:12 ebgames.com.au (11491 clicks)
Last edited 22/09/2020 - 20:16 by 4 other users

I reckon this is an amazing deal.

Make sure you select click and collect on the website when you preorder to get this offer.

Preorders commence online on 22nd September

Alternatively, you can get the Series S version for $299 when you trade in your Xbox One S but no one would want a stovetop.

EB world is eligible for this offer so if you are on level 4, that’s $420 off the console price itself

Note: Confirmation from EB Games rep If you place an online preorder for collection in store, you don't have to trade in until release day. Which means you can secure this deal and still use your Xbox One X until release day.

22/09/2020 8:14am: Update from EB Games Twitter Xbox Series X and Xbox Series S LAUNCH Shipment has now presold out. There will be a small shipment expected POST LAUNCH 2020. Current expected presell time of Midday AEST.

22/09/2020 7:39pm Update from EB Games Twitter We are now presold out. Thank you for your patience today.

Gaming Game Console Microsoft

Related Stores

EB Games Australia
EB Games Australia

closed Comments

    • Ch Rs on 22/09/2020 - 15:25

      reset your router. this will get you new IP. then too many attempts error will be gone. or use your mobile phone network.

      saying that, im still stuck at paynow as well just like you.

    • eggaz on 22/09/2020 - 15:29

      I got that far, kept failing with error trying to pay, then switched to my 4G connection and tried a few more times and was successful, got confirmation screen and email.

    • amazonaddict on 22/09/2020 - 15:29
      +3

      I get this error: There was no endpoint listening at https://www.eway.com.au/gateway/ManagedPaymentService/manage… that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.

      • fatcat83 on 22/09/2020 - 15:32

        yep got one of those. It's their payment gateway. but seems just many factors are contributing the various errors. Some are at ebgames some with payment services gateway no doubt.

      • regenade on 22/09/2020 - 15:32
        +2

        They use eWay which is for Pop and Mom businesses, no way it all failed because of a very poor payment gateway dinosaur which is eWay eWay !

      • cc23 on 22/09/2020 - 17:10

        Yeah I got this, what a joke.

  • sh4hp on 22/09/2020 - 15:23
    -1

    try closing the page, click on the link above (go to deal), and try. It worked for me.

    • Branchus on 22/09/2020 - 15:27
      +1

      I couldn't get pass that "Done" button….

      • sh4hp on 22/09/2020 - 15:41

        Try using giftcards if you can. I used it and it went through.

  • ozbargainsam on 22/09/2020 - 15:27

    Apparently attempting to login several times also causes a 'too many unsuccessful login attempts - reset your password'.

    I mean, at least the messaging is correct. I was not successfully logged in with my correct credentials because EB.

    And now I'm still here 26 minutes later retying like a masochist.

  • gllcmj on 22/09/2020 - 15:32

    Not sure if it is related or not, but finally, got 1 by using my debit card instead of credit card.

    • Pootie Tang on 22/09/2020 - 15:36

      ive been trying with debit and zip. Money got debited on the card but no confirmation

      • 69YAO on 22/09/2020 - 15:52

        Same here, does it mean we get it or not?

    • applebernie on 22/09/2020 - 15:37

      Lucky! I tried the debit card as well but it didn't work.

  • chumpychops on 22/09/2020 - 15:34

    got one I think!
    A lot of mucking around, but it finally got my card details (took 10 times to click done) and then hit pay now only 2x to get one?
    Let's see if it works out?

  • bushywookiee on 22/09/2020 - 15:34

    Order finally confirmed at 3:34pm… I've been online since 3pm.

    Persistence pays off I guess?

    • [Deactivated] on 22/09/2020 - 15:39

      Mine went through with a delivery date of 31st Dec lol

      • bushywookiee on 22/09/2020 - 15:41
        +1

        I'd be shocked if that wasn't just a placeholder date.

        • [Deactivated] on 22/09/2020 - 15:48
          +1

          Yeah I reckon they will revise when they know more from MS

        • [Deactivated] on 22/09/2020 - 16:16

          Good thing is I have secured one and will get $350 for the XB1x I have.

  • TightTerry on 22/09/2020 - 15:35

    OMG i finally got one! hurray 3:34! confirmation email sent as well, keep trying people!

    • bushywookiee on 22/09/2020 - 15:35

      Looks like they've finally done something about it. At least three of us all getting a confirmation at the same time.

    • TightTerry on 22/09/2020 - 15:36

      I checked out with a guest account and not my eb games level 2 account - any idea if i can still trade in and use my level 2 bonus?

      • bushywookiee on 22/09/2020 - 15:38

        As long as you have a membership I would imagine there won't be an issue. Haven't had my membership card for years and it's never been a problem.

        They might just need to rejig some stuff in store but I'm sure you'll be fine.

  • Danstar on 22/09/2020 - 15:35
    +1

    Looks like they need to be revived

  • [Deactivated] on 22/09/2020 - 15:37

    Keep trying guys I just got one.

  • keejoonc on 22/09/2020 - 15:37
    +1

    Got through the "done" button only for the "pay" button to fk me over.

    • applebernie on 22/09/2020 - 15:39

      twice for me

    • amazonaddict on 22/09/2020 - 15:39

      Haha.. Thats how they must be handling bots. I am still at "Done" button.

  • Megumin on 22/09/2020 - 15:39

    Good luck everyone, payment finally went through and received confirmation e-mail, went through on my phone. PC didn't work at all. Wouldnt accept debit card. Closed cart multiple times. Re-added all information and then it went through. I think it's an issue with thier payment gateway.

  • Ch Rs on 22/09/2020 - 15:39
    +2

    ive been refreshing this page more than ebgames page…

  • bennoz on 22/09/2020 - 15:40
    +1

    ive been trying since 3pm - connection error !!!
    grrrrrr

    • bennoz on 22/09/2020 - 15:42

      Stock not available - OMFG !!!!!!!!!!!!!!!!!!!!!!!!!

  • changot on 22/09/2020 - 15:40
    -1

    got one @ 3:01PM. Keep tryin guys!

  • 303-Acid on 22/09/2020 - 15:40

    Shit. Got stuck in a meeting and just checked EB, still in stock. Attempted to pre-order a few times, kept getting an error occurred, then all of a sudden the Place Order button lit up and went through. Have also received confirmation email.

  • matbro999 on 22/09/2020 - 15:41
    +1

    Think i'm giving up, spent 40 minutes and no luck. Sucks it has to be like this.

    • iamnobody on 22/09/2020 - 15:42

      same boat

    • bushywookiee on 22/09/2020 - 15:43

      Worth trying until they tweet it's out of stock. Don't get me wrong, it's a joke and I'd rather it didn't take over half an hour… but if you really want one and you're not doing anything else…

    • sh4hp on 22/09/2020 - 15:44

      Not yet. It is still in stock last I checked. I think their CC terminal is busted from bot attempts.

      • bushywookiee on 22/09/2020 - 15:50

        That's a wrap unfortunately.

        • sh4hp on 22/09/2020 - 15:55
          +1

          Yeah… happy that I got it, but I do feel the pain.

          • bushywookiee on 22/09/2020 - 16:04

            @sh4hp: Same. It's just not good enough from a major retailer.

            • sh4hp on 22/09/2020 - 17:48
              +2

              @bushywookiee: I know. I was not expecting this level of unpreparedness, especially from a retailer who does pre-orders all the time.

              • matbro999 on 22/09/2020 - 18:37

                @sh4hp: I just went on then randomly and they had some stock worked instantly.

                • sh4hp on 22/09/2020 - 18:42

                  @matbro999: Yeah, I think their CC facility has been finally been "fixed" (read upgraded to detect repeated transactions).

                  If everyone who wants one for personal use, gets one at RRP, then all great!

  • T-BARHQ on 22/09/2020 - 15:42

    Couldn't checkout using Desktop browser, tried Mobile and had success. Received confirmation email.

  • Danstar on 22/09/2020 - 15:42
    +1

    Unfortunately the items below are unavailable. Please remove the items to proceed.

  • keejoonc on 22/09/2020 - 15:42
    +1

    Sold out it looks like.

  • amazonaddict on 22/09/2020 - 15:42
    +1

    And it says no longer available now.

  • Pootie Tang on 22/09/2020 - 15:42

    No luck, im deffo not keen on a new console this much. Just wanted to secure the trade in value. Hopefully all goes merry until the Jan 31 expiry.

    • sh4hp on 22/09/2020 - 15:57

      so you on level 4?

      • Pootie Tang on 22/09/2020 - 16:07

        A paltry level 1. Just assume current gen will depreciate significantly but who knows

        • sh4hp on 22/09/2020 - 17:52

          We all start there, don't we?

          I was there just a year ago, how time (and money) flies….

          On that note, it is back in stock!

          • Pootie Tang on 22/09/2020 - 17:56

            @sh4hp: Damm. Thank you guardian Xbox angel. Was able to grab one. Albeit they did previously take $200 from me so I'm owed!

            Thank you again

  • jonasneto89 on 22/09/2020 - 15:42
    +1

    Stock not available
    We do not have "Xbox Series X Console - Post Launch Shipments (expected 2020)" in stock. Please remove the item from the cart to continue.

  • dlcx on 22/09/2020 - 15:43

    FFS, been battling this crap for 40 mins and now the one in my cart has been pulled.

    Tried switching to mobile, different browsers, different credit cards.

    • LINKx12 on 22/09/2020 - 15:44

      I feel your pain dude, second time ive tried this today, wasted at least 2 hours

  • speirsy76 on 22/09/2020 - 15:43

    Have been billed $200 but have not received confirmation email. What to do???

    • fookos on 22/09/2020 - 15:46

      I didn't get the confirmation either - cc was billed around 15 minutes ago. Usually you end up being refunded when that occurs, as there was probably no stock if the full order process didn't complete…

      Some people did receive email confirmation in the last 15 minutes, though, so will be interesting to hear if there was stock attached to that or not. What a shenanigans!

  • applebernie on 22/09/2020 - 15:44

    Stock not available

  • Jimmy6 on 22/09/2020 - 15:45
    +2

    Wasted 2hours of my time today hitting the refresh button and sweating bullets.
    This experience has left a bad taste in my mouth and may just keep my xbox one x indefinitely….

    • fatcat83 on 22/09/2020 - 15:52
      +2

      thinking the same. Threw every trick i knew with website POS systems. the only thing I didn't do was create a new user. Some say that appeared to work.. but can't see the logic in it. The universe is saying keep the xbox one x lol

    • fatcat83 on 22/09/2020 - 17:54
      +1

      Its working now. Go go go

      • Geoff-bargain on 22/09/2020 - 18:12

        Thank you!!! Got one!
        I tried at 3pm for an hour and get getting all the usual errors - they must have just released a small number extra!

    • Geoff-bargain on 22/09/2020 - 18:14

      try again now - I just got one

  • Valowick on 22/09/2020 - 15:45

    Wasted everyone's time. Even stretched it out over the course of the day. Absolute legends.

  • Ch Rs on 22/09/2020 - 15:45
    +2

    Still one in my cart. My pc got that error but not in my mobile. but this DONE button is literally DONE

  • parcus on 22/09/2020 - 15:45

    Anyone do a split payment with gift card + cc? Got money taken out of cc but gift card still has full value on it - also no confirmation email or any trace in order history, so no idea if it actually went through

  • TightTerry on 22/09/2020 - 15:46

    Seemed like a lot more people had better luck this time - around the 3:30 mark it seemed a few orders trickled through?

    • bushywookiee on 22/09/2020 - 15:48

      Certainly seems to be the case. Although I can't explain the logic behind it.

      Sadly they are well and truly gone now until another batch comes through.

    • fookos on 22/09/2020 - 15:48

      I reckon EB forgot to plug one of the holes and will be interesting to see if there is stock for those orders. I hope for those users there is. I was able to get my card charged about 15 minutes ago, but no order confirmation, so I reckon I'm cactus!

      • bushywookiee on 22/09/2020 - 15:49

        The lack of an email is worrying there…

        I got one just after 3.30pm and the email was instant, it's also showing up in my order history.

        • fookos on 22/09/2020 - 15:55
          +1

          Yep - not expecting anything good to come of it. Would like my two hundy back if there's no gear for me though!

          • bushywookiee on 22/09/2020 - 16:06

            @fookos: Fingers crossed your order is in the clear and it's all good!

  • metalhead on 22/09/2020 - 15:46
    +2

    what a joke.. twice today. waste of time. never again ebgames.

  • ozbargainsam on 22/09/2020 - 15:46
    +2

    As one of the many that missed out, my consolation thought is that, they're gonna figure out supply and they'll be heaps of supply in time for Christmas.

    Right??!

    • bushywookiee on 22/09/2020 - 15:48

      I genuinely think that could happen. Hopefully more people will have better luck.

      Clearly their website is trash though. Needs to be sorted.

    • [Deactivated] on 22/09/2020 - 15:49

      Yeeeaahhhhhprobably…..

    • AustriaBargain on 22/09/2020 - 15:56

      Considering Australians pay relatively more for xbox's than some other countries, and much more for games, I'd say Microsoft will want as many consoles in Australia as possible. Then again we need our own special power plug, might be easier to not prioritize Australia.

      • bushywookiee on 22/09/2020 - 15:57

        We actually pay less for games when you consider that $69 is often the launch price for XB/PS4 games.

        We pay a bit more digitally though.

      • Xenocaust on 22/09/2020 - 16:06

        We are paying less than the US for the Series X I think.

        Launch price is $499 US.

        Current exchange rate is 1.39 AUD to 1 USD.

        That makes it A$691.74 AUD

        Add GST at 10% (US prices exclude local sales taxes) and that makes it A$760.

        • AustriaBargain on 22/09/2020 - 16:08

          Then they probably won't care as much about getting one under every Australian's xmas tree.

          • [Deactivated] on 22/09/2020 - 16:29

            @AustriaBargain: That's not how it works, they subsidize the cost of consoles with an offset with software.
            They want as many consoles in households as possible, once you're a customer/victim, then they have your business.
            The digital systems work best for them as there is no 2nd hand market to contend with, now with MS recent acquisition of ZeniMax, you're going to see a push of older titles re-released where possibly Sony misses out.
            So it is in MS best interest to see as many trees have a Series console under it for future forecasted income, that;s why the Telstra deal is a coup for MS, they partnered with Australia's biggest Telco for a small monthly outlay.
            Sony should be worried here, it seems MS has 3 markets cornered. Gamepass, Monthly subscriptions and Sony's reliance on MS cloud.

            • AustriaBargain on 22/09/2020 - 16:34
              +1

              @[Deactivated]: Buying Zenimax hours before preorders open does seem a bit like a middle finger to Sony.

              • [Deactivated] on 22/09/2020 - 16:45
                +1

                @AustriaBargain: Sony aren't playing the real game here, MS is offering cross platform play which opens up the community a little better.
                Sony can hide behind all the exclusives they want, the reality is they have a weaker console, MS cloud reliant for backward compatibility, and a fan base imo that is dwindling.

                I have no bias here, I just get what is more powerful on the day, I already have a console friendly TV so spending $400 compared to $1100 on a RTX 3080 that has no VRR or ALLM over HDMI made the $400 a much easier choice.
                I have a 3700x that I use for music, that's all I need it for, so Sony and nVidia don't have the business model I think MS has.

                • AustriaBargain on 22/09/2020 - 17:02
                  +1

                  @[Deactivated]: Does Zenimax publish anything that the Japanese gamer would care about? Microsoft couldn't spare a few billion for a few well known Japanese developers. You can't have the ultimate console to beat Sony with without taking Japan. Microsoft should have bought Kojima Studios for a cool 150 million and given Kojima complete creative and publishing control, it's all the Japanese street cred they'd need and they will have Kojima until he dies, or until Konami offer him MGS again.

                  • [Deactivated] on 22/09/2020 - 17:05

                    @AustriaBargain: MS bought Minecraft for 2.5 billion?, MS doesn't need the Japanese market, on the other hand Sony needs the Western.

                    • regenade on 22/09/2020 - 17:56

                      @[Deactivated]: Japan , what in 2020, where is that country with no Aussie tourists anymore lol. Nintendo and it's crap pricing to subside its own domestic market , same with Sony they prioritise their own country 1st before export

    • netsurfer on 22/09/2020 - 15:56

      The question is whether EB will do the same thing they did with PS5 and attempt a 2021 Pre-order. Last time, that one was much easier to order, but the ETA is completely unknown.

      If yes, would people go for that or expect EB to have some retail stock for sale this year.

  • fatcat83 on 22/09/2020 - 15:48
    +1

    this is bullshit. tried Mobile 4g+, home NBN, different browsers, now all sold out :( .

    • Geoff-bargain on 22/09/2020 - 18:19

      try again now - more are available

  • Maveot on 22/09/2020 - 15:49
    +1

    So I tried this morning at 8am when it went live, I kept getting login error, and then trying to pay it would timeout with connection error, in the end after 30 minutes I gave up when it said out of stock.

    Received an email at 2:44pm from EB Games saying thanks for pre ordering, so even though I never got a successful web page it must have gone through somehow? I think I hit pay like 10 times, checked credit card and only one $200 deduction at least.

    • netsurfer on 22/09/2020 - 15:53

      You meant 3:44PM? The e-mail should have a link for you to check the order.

      • Maveot on 22/09/2020 - 15:55

        No the email came from EB Games at 2:44pm from an order I was attempting to make this morning at 8am. I didn't even try this afternoon, I wasn't going to bother after this morning.

    • dlcx on 22/09/2020 - 15:53

      Wow that’s lucky, i’m sure you’re happy/relieved :)

      • Maveot on 22/09/2020 - 15:56

        I am, but I hope maybe some other people from this morning got lucky as well that thought they missed out.

  • Ch Rs on 22/09/2020 - 15:55

    Guess now best to head out to MS store for those who got missed out.

    I was lucky enough to snatched one at 2:30pm. But still keen on EB one coz of the trade-in offer.

    Keep refreshing this page: https://www.microsoft.com/en-au/store/configure/Xbox-Series-…

    make sure you are sign in and add to cart asap. once it is in cart, click the "place an order" button throughout the day.

    edit1: do it on mobile with mobile network! (at least for me)
    edit2: paypal worked for me

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