Aussie Broadband connection via Deco M5

BensonP on 17/08/2020 - 13:37
Last edited 17/08/2020 - 13:52

Hi guys,

Just signed up to OzBargains favourite ISP, with one of OzBargains favourite mesh devices.

For some reason, I cannot get the Deco M5 to connect directly to the internet. (HFC)

I currently have it set up as follows:
Connection box - Telstra Smart Modem - Deco M5.
This works fine, but I am wanting to remove the Telstra Modem.

When in Access Point mode the M5 can't connect to the internet.

Can anyone help, or even provide screenshots of their settings?

Or am I completely wrong and the Deco M5 can't be used as a standalone modem?

Thanks

Internet Mesh Network TP-Link Wireless Router

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Comments

  • Twix on 17/08/2020 - 13:42
    +4

    What kind of NBN do you have? FTTN, FTTB, FTTC, FTTP or HFC?

    • BensonP on 17/08/2020 - 13:52
      +1

      Haha what an idiot!

      I have HFC :)

      • Twix on 17/08/2020 - 13:54
        +2

        1) Disconnect the Telstra SM and Deco.
        2) On your phone login to the Aussie BB portal, select service tests and 'kick' connection.
        3) Hook up the Deco to NBN connection box.
        4) When the Deco app asks for your internet connection type select dynamic IP unless you opted for a static IP.

        • BensonP on 17/08/2020 - 14:05
          +1

          Thanks mate, I'll give it a go this arvo :)

          • Twix on 17/08/2020 - 14:31
            +1

            @BensonP: Screenshot.

            • BensonP on 17/08/2020 - 17:11
              +1

              @Twix: Worked perfectly. Thanks so much.

              When I plugged the M5 in the first time the NBN wasn't active, and when I did the Telstra, it had activated in between, and therefore the Telstra Modem was authenticated.

              All fixed and thanks again :)

        • fredblogs on 17/08/2020 - 14:14

          interesting, why do you need to kick the connection though?

          • Twix on 17/08/2020 - 14:29
            +1

            @fredblogs: To make a new DHCP request and 'kick' connection saves you waiting 30 minutes each time you swap router hardware.

            NBN Co will insert DHCP Option 82 fields into upstream DHCP DISCOVER and REQUEST messages upon ingress to the AVC at the UNI-D.

            • salrock on 17/08/2020 - 19:57
              +1

              @Twix: Yup session needs to expire before changing a modem

  • wiipantz on 17/08/2020 - 13:48
    +1

    The Deco mesh system is not a modem. You will need a modem if you are not on FTTP by the looks.
    https://www.officeworks.com.au/shop/officeworks/p/tp-link-de…

    • Twix on 17/08/2020 - 13:57
      +1

      NBN provide the HFC modem.

  • mreddie on 17/08/2020 - 13:53
    +1

    You will still need your NBN modem for the Deco to work, it's just a mesh router. We have Aussie BB and the Deco M3 and works great. However when we first did the setup via the app it failed, so we had to try a second time for the Deco to recognise the service - but since then has been fine.

    • BensonP on 17/08/2020 - 14:05

      By modem you mean the Cable Termination box?

      I'm wanting to eliminate the Telstra Modem and connect directly to this box.

      Thanks

      • mreddie on 17/08/2020 - 16:30
        +1

        Yes the Cable termination box is still needed (well it's or HFC in our case).

  • Switchblade88 on 17/08/2020 - 14:19

    I've had chronic problems with ABB not renewing the lease of a new modem when I've swapped hardware; I'll get sync just fine but no DHCP until I call so they can 'super-kick' my old modem from their servers to accept a new one - this has happened about 6 times over 4 differnet FTTN connections. The app's tools simply didn't work, kinking would force re-sync but not purge the DHCP server.

    With HFC, and the dedicated modem, does DHCP still flow from Aussie? Sound like your setup should work if so

    • Gronk on 17/08/2020 - 15:23

      Aussie's DHCP will only manage OP's external IP address, for their internal devices they will need an internal DHCP server and by all accounts it sounds as this is what the Telstra Smart Modem is currently doing in their setup.

      • Switchblade88 on 17/08/2020 - 17:13
        +1

        But the Deco M5 will act perfectly fine as a router/DHCP server without the Smart Modem. If @BensonP is succeeding in connecting to wifi, and accessing the TPLink internal settings pages, then it's not an internal routing issue.

        As I mentioned, the Aussie DHCP server isn't 'forgetting' the Smart Modem, so when you go to connect anything else it won't get an IP and thus won't work. But then swapping back to the Smart Modem again, and voila! it keeps working as usual, because that's what the Aussie server still remembered from eariler.

        I'm betting it's due to their 'sticky' IPs somehow, but I have no way to prove it… I'd suggest giving Aussie a call to troubleshoot and see how you go though; there's no reason this setup shouldn't work.

        • BensonP on 17/08/2020 - 17:56
          +2

          I think you're right.
          When I connected the M5, my NBN hadn't been activated.
          In between unplugging the M5, and connecting the Telstra Modem, the NBN had become active, and authenicated the Telstra Modem.

          Kicking the connection, made the devices require authentication again, which worked perfectly when connecting the M5 a second time.

          Telstra Modem is now gone :)

          • fredblogs on 17/08/2020 - 21:51

            @BensonP: So how's the M5? Review time :)

            • BensonP on 18/08/2020 - 09:07

              @fredblogs: Love it!
              Have a three pack and get full speed everywhere in my house. Easy to setup.

              Only downside is you can only setup via a phone app.

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