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Founded in 2014, 1st Energy is a 100% Australian based energy retailer bringing lower energy costs to Tasmanian homes and businesses while still providing excellent friendly customer service.
[TAS] 6% off 1st Energy's Market Usage Charges When You Pay on Time (RACT Membership Required)
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lpiccoli on 08/07/2020 - 14:13 ract.com.au (68 clicks)
Last edited 08/07/2020 - 14:28 by 1 other user
Last edited 08/07/2020 - 14:28 by 1 other user
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I looked at them a while back, I couldn't see any real cost saving over Aurora, and I think there was a connection and disconnection fee…
I think that's only for new electricity connections, not if your changing from Aurora.
I have a friend that changed to them for the better fit and there was no changeover cost.
I'm with them for the solar bonus, no brainier really. Not had any customer service issues but not had much reason to contact them.
I thought these "pay on time and get a discount", which are actually just a cover for "pay late and have a massive & possibly illegal fee", had been banned from 1st July? It was certainly proposed by the government.
Also "6% off" in and of itself isn't a bargain if (say) their base charge was 20% higher than the alternatives. Wouldn't it just be better to state the $/KWh rate?
Did anyone end up taking this up? How did they find the service and advantages of this offer staked up?
Presumably only for new customers to 1st Energy and only on the 5% 'pay on time' plan (which is one of 3 plan types they have). In effect this is a 1% discount.
Their electricity rates are identical to Aurora. Welcome to the pathetic world of 'competition' in the Tasmanian electricity market.
It's only the bonuses that make a difference. One of the below::
5 cents extra for solar feed in tariff (FIT).
5% discount for paying the bill on time. (this is presumably what the RACT gets you for 6% off)
$100 discount for staying with them for 1 year.
Be warned - they don't have a great reputation for customer support so you have to decide if the small gain is worth potential trouble if you need support.