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Xiaomi Roborock S5 Max (EU Model, Grey Import) $594 + $15 Shipping @ Tecobuy

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Xiaomi Roborock S5 Max (EU Model, Grey Import) $594 + $15 Shipping @ Tecobuy
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LLordPanda on 04/07/2020 - 18:32 tecobuy.com (427 clicks)
Last edited 06/07/2020 - 17:34 by 1 other user

Was looking around for a robo vacuum and came across this deal, and pulled the trigger and am hoping for the best.

Tecobuy has the black vacuum for $594 + $15 standard shipping which is a pretty decent deal for a pretty decent robo vac.

The white vacuum can be had for $604 + $15 standard shipping here:

https://www.tecobuy.com/en_AU/rccmq80pqu70avvra0ud67eyyhdwgth10m.html

[DEAD] Not sure why Tecobuy are doing with their URLs but here is a working link to the White model (again):

https://www.tecobuy.com/en_AU/r7nz8ld64trdc6zenhoeefoqtgujlch10m.html

Subscribe to their newsletter and you can get an additional $8 off.

Like tobydealsau (I wouldn't surprised if they're all run by the same mob), this company is predictably sketch in their customer service department:

Also, perhaps someone can chime in with info on whether Roborock Australia will process warranty requests.

Electrical & Electronics Roborock Robotic Vacuum Cleaner

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closed Comments

  • Doowyah on 04/07/2020 - 18:42

    Hmm have they got stock in AU? Says shipped in 3-5 days but the sites warranty info says to be shipped back to their Hong Kong warehouse. Can anyone vouch for Tecobuy?

  • Stealthchicken on 04/07/2020 - 18:54
    +1

    I have ordered this model last week from Tecobuy. My tracking information showed it took 3 days to get from HK to East Coast. Still waiting to get to WA which has been longer than it took to get to Sydney

  • NotAnAudiophile on 04/07/2020 - 19:01

    Does this work well in an apartment unit?

    • soupratt on 04/07/2020 - 19:10
      +1

      Why would it not ?

  • DoesntEvenMatter on 04/07/2020 - 19:05
    +1

    Roborock Australia will not cover this with warranty. Gotta buy it from them for that. This is considered a grey market import

    • LordPanda on 04/07/2020 - 21:56

      Thanks. I updated the deal title to reflect that it's considered a grey import 👍🏽

  • zzyss on 04/07/2020 - 19:27
    +1

    LOLwut, I was literally looking for this 2 days ago and they didn't have it in stock. Cool.

    Edit: actually it's just their site search that's broken. For some reason it doesn't turn up anything if you try and search "roborock" and/or "s5 max". Thanks for the link.

  • b-radicool on 04/07/2020 - 20:08
    +1

    See here for a great comparison chart:

    https://www.ozbargain.com.au/node/547191

  • zzyss on 04/07/2020 - 20:34
    +1

    Really wish I could go back and ask all these guys how they went with their purchases…

    https://www.ozbargain.com.au/node/545331
    https://www.ozbargain.com.au/node/542330
    https://www.ozbargain.com.au/node/520896

    • LordPanda on 04/07/2020 - 20:47
      +1

      Went through those threads and the teeth gnashing factor seems to be fairly low. I'm assuming that most peeps got their orders.

    • CaptainThrifty on 04/07/2020 - 21:59
      +1

      zzyss, you can. Can't comment on Tecobuy but Tobydeals went pretty well as per my post. Really glad I bought when I did as it seems the price really sky rocketed after.

      I think you just have to be prepared to wait for delivery and know you can fall back on PayPal protection….

  • cdl1109 on 04/07/2020 - 21:46
    +2

    Use 10OFF code for $10 off.

    I got the same one a month ago. Recieved it witin 1 week of order. Very good rob vacuum and software works well.

    • LordPanda on 04/07/2020 - 21:55

      Nice, thanks for dropping by with your experience.

    • DoesntEvenMatter on 04/07/2020 - 22:00

      Was the status on it correct. My order has been processing for 5days now

      • cdl1109 on 04/07/2020 - 22:06
        +1

        My order dispacted in the second day of order. Didn't ready pay attention to their order status.

    • zzyss on 05/07/2020 - 20:11

      Ah had I known I would've used that coupon instead of the 0.75% cashback from Shopback ($4.46)

  • LordPanda on 04/07/2020 - 23:36

    Status of my order so far:

    18:05 AEST — Placed Order
    19:06 AEST — Order packed and ready to be shipped soon …

  • aliagha on 04/07/2020 - 23:59

    Is there a white colour available? I couldn't get their website search working…

  • LordPanda on 05/07/2020 - 09:17

    Both links are now 404.

  • LordPanda on 05/07/2020 - 17:45

    Not sure what the story is with Tecobuy and their listings but here is a working URL to their White model:

    https://www.tecobuy.com/en_AU/r7nz8ld64trdc6zenhoeefoqtgujlc…

    • DoesntEvenMatter on 05/07/2020 - 18:10
      +2

      I think they kill the link and search function when they have no stock. I'm close to a week after ordering now and no update so my assumption is they are waiting for stock. I ordered the white one last week for reference

  • aliagha on 06/07/2020 - 13:59

    Something I am still not sure about gray import is whether it would be honoured by Xiamo home and Roborock app as well as any upcoming firmware updates. Has anyone had any experience before?

    • DoesntEvenMatter on 06/07/2020 - 14:55
      +1

      What do you mean by honoured? If you refer to having firmware update and compatibility with both roborock and mihome app then yes it's fine. The truth is that it's exactly the same as the one sold by roborock Australia, they just change over the plug for you and give you local return warranty. Hardware and spec wise there is no difference I believe, even electrical standards should be the same. The white one claims to be for AU market but besides the colour I don't think there is any hw difference. I also got in contact with them and they are waiting for a shipment on the white colour, they expected delivery in a few days

      • aliagha on 13/07/2020 - 15:38

        Perfect. Thanks.

  • LordPanda on 06/07/2020 - 20:35

    Order was placed on the 4th July and was dispatched today on the 6th. So far so good.

    • zzyss on 06/07/2020 - 21:37

      Same here. Just checked my email after seeing your post and saw I got my shipping notification as well.

    • DoesntEvenMatter on 10/07/2020 - 17:03

      Any update with your order?

      • zzyss on 10/07/2020 - 19:49
        +1

        Mine has apparently been on a plane from China for the last 3 days. No update since then.

        • LordPanda on 13/07/2020 - 15:51

          Yep, mine's in Aus, after a very long flight. I'm assuming the plane might have flown to multiple countries to pick up and drop off cargo, or it's some quirk in their tracking processes. Dunno. Check out my tracking history in my reply to thatsapaddlin below.

    • Captain Hindsight on 12/07/2020 - 08:52

      Hi, did it arrive?

      • LordPanda on 13/07/2020 - 15:48

        It's in the country in Sydney. Hopefully it gets to me, in Canberra, by week's end.

        This is my tracking just for anyone that's interested:

        13 Jul 2020 10:16 AM Sydney, Australia — Shipment arrived at Aramex destination facility - will be updated once ready for collection/delivery
        12 Jul 2020 06:53 PM Sydney, Australia — Shipment cleared – on its way to Aramex destination facility
        07 Jul 2020 10:17 AM Hong Kong, Hong Kong — Shipment departed origin country - in flight to destination
        06 Jul 2020 05:01 PM Aramex - Hong Kong Warehouse, Hong Kong — Shipment received at Aramex origin sorting facility
        06 Jul 2020 03:12 PM Hong Kong, Hong Kong — Shipment still not received by Aramex

  • zzyss on 14/07/2020 - 09:36
    +1

    Mine was delivered just now by Fastway. No problems here.

  • DoesntEvenMatter on 14/07/2020 - 12:39

    Still no progress on mine. I ordered the white version tho, told me waiting for shipment. I don't mind waiting for now at 400 cheaper

    • DoesntEvenMatter on 14/07/2020 - 16:09

      Update: packed and ready for dispatch for the white model

  • LordPanda on 14/07/2020 - 18:41

    Mine was onboard for delivery today since 7:55AM and … still waiting.

    • LordPanda on 15/07/2020 - 20:15
      +1

      Received mine today and had it up and running pretty quickly. Installed the Roborock app, added the vacuum, update the firmware and off it went.

      • aliagha on 15/07/2020 - 20:33

        Does it work with Xiaomi home app as well?

        • LordPanda on 15/07/2020 - 21:00

          Yep, it sure does.

  • Bargain-er on 09/08/2020 - 08:05

    Anyone had experience with tecobuy or tobydeals? Their cs and support are non existence, emailed for some pre sales questions and no reply.

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