Sold Item on OzBargain - Buyer Threatening Police Action

ZackyD on 06/04/2020 - 19:18
Last edited 11/04/2020 - 10:20 by 1 other user

Hi Ozbargainers,

I recently purchased 2 Xbox One X's bundles only to realize I had no need for the second bundle.
https://www.ozbargain.com.au/node/524064

So I put up a message saying I was selling it at cost price and was private messaged.
I messaged the buyer and we met up, It was a very cordial meet.

I had forgotten the bonus controller that was part of the bundle so offered to discount $70 off the cost (Which is the RRP price of a new controller) which I thought was more than reasonable and the buyer accepted.

I had advised the buyer that the seal had been broken and I had opened it to ensure the contents were all correct.
Game code and other items all sealed.

The buyer claims I sold him a second hand machine now and wants a refund as he believes the machine is 2 years old (Apparently serial says it's out of date) , He has advised that he will contact the police, My employer (Via Linkedin) and essentially anyone he can via my social media presence.

I've provided him the exact tax invoice that was sent to me and believe he should pursue it with Microsoft. I do not feel like I should have to take the purchase back as it was all made in good faith, I had offered for him to check all the contents with me at the meetup but he declined.

He is now saying I should take it back as it might be infected by Corona Virus and he doesn't want a second hand item.

What is my legal requirement in this regard?

Thank You

RESPONSE TO THE BUYER - https://ibb.co/r294K6b

11/4. Mod Note:

  1. Do not post personal details of other users. Guidelines
  2. User(s) who have an undisclosed relationship with other users, and used that relationship to artificially comment/mislead others, including false profile information, have had comments removed and account banned.

Poll Options

  • 968
    Ignore Buyer and Stand Firm
  • 222
    Take the item back and make a loss
General Discussion

closed Comments

    • Rukiata on 11/04/2020 - 09:00
      +3

      OP you are a fool and scammer. You been caught out and your here trying to def yourself.

  • boostpak on 08/04/2020 - 13:36
    +8

    You bought 2 so one could go to your brother. You opened up the one for your brother to break the seal and check everything is inside. So it is now a used item. You then put the item up for sale as brand new. That's dodgy and as the buyer, I would want a refund too. You don't buy an item on ebay from dan murphies and the lid of the bottle is open, but because nothing was taken out, it's still brand new. You've scammed the seller here and you should take the item back and you are responsible for the shipping not the buyer. So no reduction in price for your tolls fuel etc.

    • ZachBlasphemy on 08/04/2020 - 13:51
      +1

      As a buyer you wouldn't get a refund because you would've made sure that the item was as described and not handed money over. Both parties messed up.

    • ZackyD on 08/04/2020 - 13:59
      -1

      Ok, So the buyer has contacted me and agreed a purchase based on the fact that the item is brand new and sealed. (I never advertised it as sealed)
      I'll happily admit that I should have made the seal broken part transparent but that doesn't mean I was intentionally deceptive.

      During the transactions I made numerous offers for him to inspect the item which was declined.
      I also confirmed when he contacted me that I had opened the seal but the items were not used. He was OK with this. (I would have happily turned around and refunded him at this point as it was only 10 mins from when I had left him)

      To get a message a 2 hours later to say he changed his mind and wants a refund is pretty unreasonable in my view.
      He had ample opportunity to inspect and make an informed decision.

      I'm not going to have a back and forth trying to justify or explain his claims as I don't have an answer and I legitimately don't know if this is even true.

      If I was dodgy as you claim, Would I even give a care in the world about trying to remedy the situation?
      I've offered the option as a way to appease a fellow Ozbagainer where I'm not even obligated to.

      • randomstuff on 08/04/2020 - 14:06
        +17

        Always do what is the right thing. Even if It means standing up or accepting the mistake.

        It was never 2 hours. Assuming it was, did you reply back to me to say so. Haven't got a single reply from you from all the messages that i have sent you.
        My mobile shows i sent you several messages within next 20 mins on whatsapp. Cool feature, you can know when they were delivered.

        • Bryanalves on 10/04/2020 - 20:06

          Did you call his work/mum? What they say?

      • lgacb08 on 11/04/2020 - 15:17

        now you're backflipping on what you said, from the original post and several up until randomstuff popped up you misguided readers into believing that you informed buyer the seal had been broken and he accepted it, and even went as far as showing you had proof he did. Randomstuff said you only admitted the xbox was opened after he texted you, so show us the proof!
        If things panned out as buyer claimed then 2 hour was reasonable timeframe before he demanded a refund because that'd probably the amount of time buyer need to set up the device and contact with microsoft to ask why couldn't he register his device.

  • randomstuff on 08/04/2020 - 13:51
    +13

    Not just the OP but everyone should be cautious with Private Sales.
    I have bought and sold stuff here. (Amex travel credit, subscriptions, gift cards)
    This is ozbargain and no ebay/gumtree. Sad I am part of this post that weakens the credibility.

    What do you do? When you buy stuff and call the person and he blocks you in less than 30 minutes. You just don't know what you got into. You send several messages, try to call the person, Whatsapp, email. No response. Blocked for messages on OzBargain as well. Don't know how i was able to send him that message after 2 weeks.

    • kerfuffle on 08/04/2020 - 13:54
      +6

      Yeah but you still haven't answered the question: why did you threaten to call the OP's employer and mum?

      • ZackyD on 08/04/2020 - 14:09

        Buyer not sure what the go is, I admit I did block you after you started spamming my phone demanding a refund (I wasn't going to entertain it as I didn't think it was reasonable after I had gone home for you to change your mind) but you should be able to PM on Ozbargain

        Like I said, You can drop the console off back to me and assuming none of the codes have been used and all the accessories are there I'll refund you the amount you paid me.

        But if you need me to collect it I'm not going to go out of my way and believe the CEX price of $246.00 is reasonable.

      • Ghost47 on 08/04/2020 - 14:13
        +5

        I think it's obvious if he's going on about how he wanted to speak to OP yet OP blocks him…

      • randomstuff on 08/04/2020 - 14:21
        +4

        Angry Moments. I may be wrong.

        When you get cheated.

        I had been following up for several days and this message is after 2 weeks of this event. But i sent a similar message after few days as well. There are prior messages requesting him to do the right thing on email/whatsapp

        "… The device is not brand new. Has been opened and has … and residuals on all items. …

        ….I called you immediately seeing this and you just responded that you are driving and ever since your phone is switched on. Can you please respond to me ASAP.

        Please remember people put a lot of trust in everyday and instances like these are very negative and forces people to be sceptical, concerned and not trust. Please do the right thing. "

        When i said i will trace you is to be able to talk to you. And let you know that you are cheating. And the only thing that it just did was to get the OP here talking.

        It was never meant to be threat and has to be withing the preview of Police if that was ever possible. I would only be sharing the info that I have available.

        • blehgg on 08/04/2020 - 16:06
          +2

          why didnt you open the item first before handing over the money?

          and surely RE: "residue" - you'd wipe it down before running this scam

        • Bryanalves on 10/04/2020 - 20:09

          So what did the seller's mum / employer say when you called them?

        • Rukiata on 11/04/2020 - 09:03
          +1

          Whats op gumtree account/name? so i dont buy from this scammer. Pm if you want

      • Clear on 08/04/2020 - 14:32
        +7

        People do all sorts of things when they get angry.

  • sfk10 on 08/04/2020 - 14:14

    If you believe the xbox is brand new. Why do you keep insisting him to sell it?

  • misterpotatomato on 08/04/2020 - 14:36
    +7

    I feel like this could have made a pretty good episode of Judge Judy.

    • GoldenDragon888 on 08/04/2020 - 15:13
      +1

      This is a great idea.

      Still won’t compare to horse lady.

  • iknowtj on 08/04/2020 - 15:10
    +9

    So with all the facts out there, you tried to sell a second hand xbox? Scum.

  • elcheapo1 on 08/04/2020 - 15:13
    +17

    Just one question for you OP, did you swap out the new Xbox and/or controller for an older/used one? Yes or No?

    Seems to be the only question/accusation you haven't responded to.

    • JetLi on 08/04/2020 - 15:17
      +4

      Like to know too, still don't get why the xbox (if new) had previously been registered and only has a few months warranty left…grabs more popcorn

  • ngengerous on 08/04/2020 - 15:33
    +7

    Is there any way to see which account an Xbox has previously been registered too? This could prove if OP had used this console in the past.

    I also don't see OP responding to any questions about whether or not he switched out the Xboxes. If I was the seller and could see everyone catching onto what I had done, I would 100% offer a buyback because I was worried about being outed, and any potential repercussions that might bring. If ZackyD truly believed they sold a brand new Xbox and 100% believed THEY were the ones being deceived, why the hell would they offer a buyback? That'd just be supporting a scammer. OP seems like a phony.

  • ngengerous on 08/04/2020 - 15:36
    +3

    Also, could the buyer post photos of the console/controller? They talk about knowing they'd been used, but are there markings/stains on the product that could show this?

  • ZackyD on 08/04/2020 - 15:42

    Like you said, I don't have to offer anything at all. I'm choosing to respond and help out of my own accord.

    The way I see it, If the buyer is now trying an elaborate scam then jokes on me. But as I know I can offer a resolution that won't leave me out of pocket (Or minimally) then why wouldn't I take that option and sleep sound and night knowing I wasn't a a**hole to another person.

    • callum9999 on 09/04/2020 - 14:01
      +4

      You say that as though it was your idea all along…

      Without any judgment of whether you're right or wrong, it's abundantly clear that you had no intention of doing that until your hand was forced on here!

    • burns13 on 12/04/2020 - 08:24
      +1

      You arent being charitable. You are shitting yourself because he's going to shame you as a thief to everyone in your private life

  • FareEvader on 08/04/2020 - 16:26
    +8

    Just read all the comments and wow… turns out OP did scam the buyer!
    OP - I was on your side at first but red flags were raised and things didn't add up… you should do the right thing and offer a full refund buddy. Scumbag move and got caught out on OzBargain!

    • ZackyD on 08/04/2020 - 16:31
      -3

      Mate I have nothing to hide, Would I really go to these lengths to justify my case if I wanted to do something as stupid.
      I'm now thinking I shouldn't have offered to help the buyer out.

      I honestly am drained trying to explain something that is out of my control.
      The buyer has the option to PM me and sort it out, But not wasting any more time. I'll provide 48 hours for him to respond then I'll consider the matter dealt.

      He is more than free to update you all.

      • Maxdax on 08/04/2020 - 22:38
        +9

        you are blacklisted in my eyes forever mate, ZERO credibility, better create a new ID if you wanna hang around here and better NOT scam any other fellow members!

  • souleaterX on 08/04/2020 - 16:42
    +6

    So I used to work in a video game store, when the 360 was the hot item. One day a deal came up that seemed too good to be true. Buy in was amazing and the console came with two games. Ordered 20 for the store.

    Sold one and it was returned within the hour saying it didn't work. It happens I guess, gave them another console and an hour later back again with another issue.

    We tested all 20 and turns out 9 were toast.

    I noticed that the returned console was filthy, depending on some people just who they are and how it is I guess. But I was opening brand new sealed consoles to test them that had scuffs, marks and dirt.

    Called my supplier who explained this seemed to be a issue with those particular consoles in that particular bundle. Essentially Microsoft was repairing the consoles that were returned and selling as new.

    I wouldn't be surprised considering its a good deal that these were just refurbished units as well. But may not be. Hopefully input might assist with situation.

    • El cheepo on 08/04/2020 - 17:07
      +2

      That would answer a lot of questions as both parties seem absolutely adamant they are right…
      I’ve seen it before with iPhones.

      I’ve witnessed mobile repair shops doing refurbs on iPhones then reboxing them it in the original box, seal them back up and wrapping them in plastic film As new when i lived overseas.

      That’s basically where all the cheap deals online come from in my opinion…

      • pinkybrain on 08/04/2020 - 18:09
        +1

        yeah but the difference is microsoft is not a mobile repair shop..
        if they sold a refurb then then should labelled it as refurb..like how apple does..

        I don't see what benefit microsoft has in selling a refurb as brand new
        and getting a high return rate and bad customer

    • pinkybrain on 08/04/2020 - 18:02
      +3

      But if this is the case in situation
      why Microsoft not wiped the registration?

      Also if microsoft sold those refurb 360 as brand new
      and people got the filthy console, they would noticed it and would ask for a refund..

      Seems like of lot trouble for microsoft to do this..
      since the return rate would be higher than normal.

      If microsoft sold the console as a refurbed then at least people who bought it knew it is refurb quality
      so less likely to return it.

      • souleaterX on 08/04/2020 - 18:08
        +1

        Cant answer about Microsoft's business practices.

        All I know is what I know, and that I wouldn't be surprised if they were still doing it.

        • callum9999 on 09/04/2020 - 14:04
          +1

          It's very unlikely Microsoft would be doing that, it would be a supplier.

          As mentioned, if they were going scam people then they would surely put a new serial number on it instead of hoping no-one checks the warranty.

  • [Deactivated] on 08/04/2020 - 16:45
    +6

    Both buyer and seller could have handled this better.

    Marking something as "Brand new" when the seal is broken is in my eyes, a scam. And it wasn't even mentioned on the original ozbargain ad.

    eBay ads have different categories for "Brand New' and "As new but open packaging" because of this. Brand new assumes the item is sealed in its original packaging imo.

    • elcheapo1 on 08/04/2020 - 17:30

      100% this.

      It's not easy to tell who is scamming who here with any certainty but OP clearly did wrong.

      Sealed = brand new. Seal broken =/ brand new

      This is just a fact. Please don't falsely advertise next time OP.

  • randomusername2017 on 08/04/2020 - 17:23
    +10

    Hmmn…

    2016

    2020

  • Zarcady on 08/04/2020 - 17:45
    +9

    With the OP being actively communicative, I don't think it's possible for the community here to form a concrete concensus on who is at fault.
    The bright side is, OP has offered a reasonable resolution that he will accept the return of the sale for a full refund. If the buyer decides to keep the Xbox, then I believe this matter is closed, otherwise he can just choose to get the full refund. Either way, the outcome is mutually acceptable for both parties (with the possibility that the OP is slightly disadvantaged for having accepted a return so many days after the sale has been finalised, but that's the price you pay for having a peace of mind for your own sake).

    It's possible the OP might be trying to backpeddle but I don't think it's fair to preemptively hand out a judgement and roast him for what could/could not be. All we can go by is the end resolution to this incident.

    Buyer has to let us know what his decision is

  • runamuck on 08/04/2020 - 18:06
    +10

    Something to take away from this:

    1) As a seller, you should be truthful in listing description and provide all details eg brand new vs new/unused with seal broken etc…
    2) As a buyer, you should always check carefully. If you suspect it is not as described eg not brand new, dont buy and walk away.
    3) As ozb community, dont be quick to judge. Theres always 2 sides to the story.
    4) Dont threaten to contact someone's mum. That's just not cool.

    Stay safe. Peace out.

  • surm on 08/04/2020 - 18:31
    +5

    1) If OP bought the two XBOX bundles from Microsoft, why isn't OP sorting the warranty issue with MS?
    2) OP didn't explain why he opened the sealed brand-new XBOX package.

    Based on these two, I believe that buyer was scammed.

    • boostpak on 09/04/2020 - 09:15
      -3

      he opened to check the contents were there, even though it's sealed from factory, what crock of … he then proceeded to take the bonus controller out of the box also (wtf). He already had an xbox, opened one of the new ones which he was going to keep. Why would he then open the second new one with 2 xbox's already there lol. OP is a scammer plain and simple. I'd love to know what nationality he is, I have an idea of which he is though.

  • manbearpig on 08/04/2020 - 19:48
    +16

    The ironic thing OP is, providing this is all true, that you opened the box to check the contents, but in doing so you've dug a hole for yourself. If the box was sealed, but the console had been used, then that's an issue you can ask the buyer to take to Microsoft, but you can't really do that (despite you telling the buyer to) when the box had already been opened.

    It sounds to me like you were hoping the buyer wouldn't realise or at least wouldn't make a fuss about the console since he got it for 'only' $280 ($350–$70). He can just 'contact Microsoft' or just 'sell it and get his money back'. I hope you weren't just offloading your old Xbox to him.

    Also, you mentioned that you 'forgot' to bring the extra controller, so you offered him the $70 discount, but it's funny how you mentioned on the original deal's page that you would sell the extra controllers. Adding all this up, it sounds like you never 'forgot' to bring the controller; you just never planned to include it (since you sold it), and planned to give him a 'generous' $70 discount to make it seem like he was getting a fantastic deal.

    In the event that the buyer did realise it wasn't new, hey, he got a bargain of a deal, so he couldn't possibly get mad. I could probably convince him to just contact Microsoft or sell it and get the money back. Is that what you were hoping?

    I really don't want to make accusations, but this all just sounds like dodgy sales tactics (coming from someone who has worked in retail sales).

    • ZackyD on 08/04/2020 - 20:06
      -1

      No offence taken and in retrospect I can see how it looks. I actually told the seller I could come back and get the controller but he was happy to get the discount.
      I figured I can just claim a dispute with my credit card if Microsoft can't resolve it for me (I'll just lodge a complaint under ACL) when I get the console back assuming the buyer still wants to proceed and hasn't claimed the digital codes.

      I'll still maintain my innocence and whilst it might look like I am trying to take advantage of innocent people my conscious is clearer after all this.
      Lessons learnt, the Earth still resolves around the sun, Life moves on…

      • [Deactivated] on 08/04/2020 - 20:46
        +11

        From the buyer's point, it wouldn't have been an issue if the Xbox wasn't 2 years old.

        If the seal was unbroken, buyer only has Microsoft to blame.

        But if the seal was broken and then he later founds out it's an old unit, then of course the blame will shift to you as the more likely scenario is that you switched out the unit. Even if you didn't do that it just looks very fishy from any buyer's point of view.

        It's a lot of hassle to make you come back, exchange things back and find a new seller. Presumably when he first let you off and said the broken seal was ok, he assumed the console was new and can be registered for warranty. But obviously when you get a broken seal and he later finds out it's 2 years old then he'd think you scammed him.

        • Dion AU on 08/04/2020 - 20:57
          +4

          just saying but go have a look at the original link to the sale page everyone that bought one was saying that the unit was over 12 months old

          https://www.ozbargain.com.au/node/524064?page=1#comment

          randomstuff on 22/03/2020 - 19:08

          Anyone who got the Xbox X from this deal, what is the Manufacturing date mentioned on the console.

          Sammy78 on 22/03/2020 - 20:30

Mine is Dec 2018 - Microsoft must have a lot of old stock


    randomstuff on 22/03/2020 - 20:34

    Oh ok. Thanks. I got one that says Jan 2018. I got it off another user here.

    Seems like quite an old MFR.

    Have you registered it online? I can't seem to register it.


        Sammy78 on 22/03/2020 - 20:37

        I will try tonight and let you know how I go.
        My friend also got 1 with May 2018 MFR serial. I just ask
  • randomstuff on 08/04/2020 - 22:51
    +33

    OP this is your post. You have got some good answers and so have I. Both of us got some good learning for future. Seems we just had a bad encounter. There is always a risk in these things. But

    There are 3 main parties, you, me and Microsoft.

    But can you please answer a few questions. Happy to be corrected.

    This transaction is more than 2 weeks old. OP has posted the messages that I sent him this Monday through Ozbargain. what about the several other messages that i had sent him at the start of 2 weeks. 2 emails, several whatsapp messages and sms. Calls not connecting.

    1.) When did you tell me you had opened the seal. Before handing over the xbox or after wards
    I say, you only told me when i called you to say that is the opened and does not look like new. That call lasted 34 seconds and was within 10 mins of picking the xbox.
    And ever since you have not replied to me. except on this Mon, 06/04/2020

    2.) When did you say no i will not refund it. It is buyer's change of mind or whatever
    Only this Mon, 06/04/2020 why did you not respond earlier. Same message was sent about 2 weeks earlier on gmail.

    3.) Seller says 2 hours, I say under 30 mins… One of us is telling a lie. Whatsapp don't lie, message details don't lie. Call records, Emails sent and received doesn't. There is a trace. Contest that?

    The next day, accepting the loss, I even messaged him to atleast help me register the device. And he did not respond to that message as well.

    4.) The console's MFD being 2 years old and not being able to register is one thing. But XBOX already registered about 2 years is entirely different. Many other buyers have mentioned old MFD. Having difficuly registration. But none have so far reported that it is already registered to some other account. Maybe, most of them would not have gone on a call with Microsoft and got it verified. I had to upload photo's of console. the invoice that the Seller gave me. And wait and call back again …..You bought it, you should be able to show the registration and verify the warranty.

    5.) If its Microsoft's fault, let this post be here, you are the original buyer, chase them up and let everyone know what happened. More than the money/refund, Let's find the truth and restore some sense. Console be with you or me doesn't matter in this case. Happy to send you photo's or what ever you need. The game code or game pass is not scratched and is as you gave me.

    6.) Assuming, Microsoft sent a refurbished console. The console on the face of it was just ok. The Controller was/is bad. Did you make a mistake while testing it and swaped your old one with new one? Microsoft sending a dodgy controller? I doubt that. You not figuring out when you tested it, i doubt that.

    There are a lot of small details that make the story. And just to add, i am open to idea's like a Judge, zoom meeting….. :-)

    • skido on 09/04/2020 - 00:14
      +4

      grabs popcorn

    • ozricoy on 09/04/2020 - 08:33

      Regardless if it's advertise as brand new, you should have checked the item properly especially that you guys met face to face before you paid for it. Not saying who is write or wrong in this matter but I am pretty sure that lots of people had encounter the same issue. At the end of the day you (buyer) was at loss if he sold you an old console. However, it's a lesson worth learning. Your peace of mind is more valuable than anything let KARMA give it's due to the ones who deserve it. Move on, play with the console you have and stay at home.

      • boostpak on 09/04/2020 - 09:12
        +6

        That's not the point ozricoy. You don't sell something as brand new and before you sell it you open it up and take things out. That's just bullshit and a scam. I'd feel embarrassed to be the OP.

        • Ughhh on 09/04/2020 - 09:53
          +1

          You should do your part in protecting yourself, instead of making assumptions, especially in private transactions.

    • ShortyX on 09/04/2020 - 09:09

      1.) When did you tell me you had opened the seal. Before handing over the xbox or after wards
      I say, you only told me when i called you to say that is the opened and does not look like new.

      Key part of evidence here, but looks like other Xboxs from that deal were old MFR dates - https://www.ozbargain.com.au/comment/8472811/redir

    • schwinn on 09/04/2020 - 09:41
      +7

      randomstuff i think you should just post all the evidence you have online anyway, from timestamps, screenshots of the chat, etc etc (hide the mobile number, mothers facebook etc of course). I mean, he did post your conversation up here.

    • HereYeeHereYee on 10/04/2020 - 13:28

      Please post photos of the console and the 'new' controllers.. we need close up, which I'm sure most can see if it's been worn out etc!

  • 3migorengaday on 08/04/2020 - 23:07
    +15

    After trailing through the entire thread I have come to the conclusion OP is George Pell

  • Jackamo on 09/04/2020 - 01:06

    Me my friends can fix for you. You give $400, no problems, we do drive by before him. Best to stop catastrofee, for sure.

  • ozricoy on 09/04/2020 - 08:26
    +2

    The (profanity) do you need x2 XBOX one X for?

  • imurgod on 09/04/2020 - 08:33
    +14

    OP has scammed the buyer. Plain and simple.

    1. Nobody opens a sealed xbox to "check if everything is there". That's plain ridiculous considering it's factory sealed.
    2. There's no chance that a brand new serial number was registered 2 years ago
    3. "Forgot" the bonus controller excuse is just weak B.S.
    4. OP had 3 xboxes for some reason, including one that wasn't new, so adds some weight to the sellers story.
    5. Reaction to buyers legitimate concern doesn't match someone who genuinely sold a brand new item.

    This is a scummy dog act and I agree with the seller. I would want my money back and to stop this clown from scamming others.

    • boostpak on 09/04/2020 - 09:08
      +4

      Exactly, I've seen this scam before. Trying to act like he somehow forgot the extra controller, when he stated he was selling something as brand new… What a big fat lie. He scammed the buyer into buying something used and advertised as brand new. That's a scam however you cut it, the fact that he took stuff out of it, makes it even worse regardless of some bullshit discount

      • imurgod on 09/04/2020 - 13:31
        +1

        Exactly.

        If you think about it, even if you "opened to check everything was there", how could an old controller possibly end up in the box instead of the brand new one that comes in the box?

        Then there the sellers emails that the buyer has shown us.

        Even if the buyer opened the box to inspect, he wouldn't have seen if the item was new or had been registered 2 years ago, and considering the seller only mentioned that he broke the seal to check the items were there, after the buyer had gone rather than at the time of exchange, shows without any doubt that this is a scam job.

  • carling on 09/04/2020 - 09:11
    +2

    I think the OP has been unfairly crucified here. Too many keyboard warriors here.

    • gimme on 09/04/2020 - 10:20
      +7

      OP's biggest mistake was to try to reason with the crowd here. It's a slippery slope justifying your position with a mostly KFC $2 discount mob.I don't know who's at fault or who's telling the truth really but the bottom line is that when you buy something from another person, the responsibility is 100% on the buyer to do due diligence and protect themselves. End of story.

      • carling on 09/04/2020 - 10:26
        +5

        Absolute truth you speak! A very entertaining thread nonetheless

        • gimme on 09/04/2020 - 10:40
          +2

          You don't belong here ;)

          • ThadtheChad on 10/04/2020 - 17:00

            @gimme: Wear it like a badge of honour! :)

            I really cracked it with the "KFC $2 discount mob". Echoes my sentiments about the vocal minority of OzBers (e.g. "Bathing with dish soap" types).

      • The Professional on 09/04/2020 - 15:04
        +2

        I couldn't agree with you more, this thread proves how stupid some people are.

  • blurn on 09/04/2020 - 09:17
    +4

    I'd be glad the cops weren't around to slap you with a fine for non essential travel.

    • RocketSwitch on 09/04/2020 - 10:50
      +2

      Yeah, they would slap you too for your non essential comment.

  • RocketSwitch on 09/04/2020 - 10:50
    -2

    Just say enjoy the coronavirus, I put extra corona to make you happy free of the charge

  • [Deactivated] on 09/04/2020 - 11:05
    +5

    OP selling item as BRAND NEW and not revealing that the package has been opened, parts removed (controller) and seal broken until after it's been sold and buyer raised the issue first is very scummy.

  • djprima on 09/04/2020 - 11:45
    +16

    I have a solution that can prove each party's innocence to the forum

    OP: take a screenshot of your Xbox serial numbers from your devices in your Microsoft account. There are at least 3 Xbox there. 2 new that you bought from the Microsoft deal (automatically registered), and 1 used.

    Buyer: post a picture of the serial number of the disputed console.

    One of the party would not dare to post this, if he/she lied

    • boostpak on 09/04/2020 - 12:14
      +3

      Cmon OP step up mate

    • trev likes bargains on 09/04/2020 - 12:40
      +3

      judge djprima has spoken!

    • PissLUR on 09/04/2020 - 12:43

      I like your idea.

    • ZackyD on 09/04/2020 - 13:13

      https://ibb.co/T2Jf56W

      PM sent to buyer - I've offered for him to drop it off to me and I'll sort it out with Microsoft.

      • ZackyD on 09/04/2020 - 13:18

        Buyer - Please feel free to keep fellow Ozbargainers updated. Cheers

      • [Deactivated] on 09/04/2020 - 13:24
        +2

        Bro you sold him a "brand new" item that's been opened and parts taken out from it. How is it brand new when you broke the seal and removed the controller for yourself?

        You should be the one going to pick it up yourself for the scam.

        Imagine Apple selling a "Brand New" iPhone with no plastic and earbuds/charger removed

        • ZackyD on 09/04/2020 - 13:31
          +3

          The controller wasn't inside the box it was a standalone separate retail item. Ask anyone else who bought from the deal to confirm.
          I'm repeating myself and going around in circles. I think I'm being more than reasonable

          • [Deactivated] on 09/04/2020 - 13:33
            +2

            @ZackyD: Doesn't matter, you advertised it as brand new including the controller.

            • ZackyD on 09/04/2020 - 13:34

              @[Deactivated]: I admit, Wrong of me to open it up and my interpretation of brand new was incorrect.
              Controller wasn't there hence the RRP discount.

  • skido on 09/04/2020 - 13:20
    +13

    Screenshots OP provided: https://ibb.co/T2Jf56W

    OP clearly sent him his used device. Look at the warranty dates. The two consoles he bought last month have the same ending date (different year because one has extended warranty - complete service plan). Buyer also mentioned that the warranty of the device they received is ending soon, which is in line with the end warranty date of the used device as per the screenshot.

    Therefore, OP had scammed the buyer by swapping his old device with one of the new consoles he bought last month and selling it as "new".

    In my opinion, OP should go pick up that device and refund the buyer the exact amount they paid.

    • skido on 09/04/2020 - 13:31
      +13

      Seems like OP had deleted those screenshots. Obviously caught red-handed. Luckily, I still have the tab open.

      • ZackyD on 09/04/2020 - 13:32
        -6

        I didn't delete them? You're more than welcome to post them up.

        • ZackyD on 09/04/2020 - 13:32
          -2

          I'd like to see the buyer take a photo of the Xbox serial now.

        • [Deactivated] on 09/04/2020 - 13:34
          +5

          repost it on imgur.

          WTF is ibb.co ? The image is deleted

        • dtxau on 09/04/2020 - 16:18
          +3

          Funny thing is, your "response to the buyer" is still up, and it uses the same host as your S/N picture. So one stays up, the other disappears. Caught red handed (profanity).

  • skido on 09/04/2020 - 13:44
    +13

    Reposting OP's screenshots that were deleted shortly after..

    https://imgur.com/a/78lkoCv

    • ZackyD on 09/04/2020 - 13:50

      Thanks mate..

      So pretty simple to me. If buyer can verify his serial or warranty end date that would solve this once and for all

      • [Deactivated] on 10/04/2020 - 01:05
        +2

        …couldn't you just verify you still have the used one? lol

    • stumo on 09/04/2020 - 13:50
      +8

      Nek minute. OP - I must have put my old one in the box by mistake!

      • ZackyD on 09/04/2020 - 13:51
        -1

        Haha! (Checks for non-extradition countries and if passport is expired)

  • Cuchavira on 09/04/2020 - 14:06

    Does your brother already own an Xbox One X? Could he have pulled the switcheroo knowing that you were going to sell it privately?

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