I bought the $5 SIM with Catch Connect which was posted a while ago. I've missed to turn off the auto-renewal option with the plan. And now they've charged me up with $49.90.
Would they be able to cancel the service and provide a refund? Have anyone had any of the experience with the Catch team?
I was trying the chat option like a mad dog. It seems like they only operate
Weekdays 9:00 AM - 8:00 PM (AEST)
Weekends & holidays 10:00 AM - 6:00 PM (AEST)
I Will try my luck in the morning I guess. Thanks for the comment will manage to sleep now 😂
yes just call them. the ppl work in cc is nice and they know how dodgy catch is
Suprisingly, they do actually refund you if you ask them. Happened to me with the 90 day plan, I think I got charged like $89.90 or something ridiculous. But I just got on the chat, and they sorted me out. Got the money back in a couple days.
Also see here for another individual with the same misfortune. He also got his money back.