Chargeback from Closed Credit Card

watwatwat on 21/03/2020 - 22:35

I foolishly booked flight with an ANZ Adventures card through a questionable online travel agent and later on have cancelled the card. In the current climate, I feel like the airline will cancel the flight and the travel agent will give back some of the money (minus fees) or none of it, who knows.

I am curious as to whether it would be possible to lodge a chargeback if I eventually wanted to do that? Maybe if I sign up as a customer again with ANZ? I guess I am not expecting anything and understand that it may not be possible because I terminated my relationship with ANZ by cancelling the card.

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Comments

  • Donaldhump on 21/03/2020 - 23:13
    +3

    Ring anz

  • garetz on 21/03/2020 - 23:56
    +1

    Yes you can still do a chargeback, the problem is how you will receive the funds, more than likely they will send you a cheque.

    • Muzeeb on 22/03/2020 - 00:09
      -1

      send you a cheque.

      What is this cheque thing you speak of?

      • holdenmg on 22/03/2020 - 00:23
        +3

        Capital is Prague.

    • Mechz on 22/03/2020 - 00:45

      Or they can put the card into a positive balance, reactivate internet banking and you just transfer the money.

    • watwatwat on 22/03/2020 - 11:56

      So chargeback is possible even if I am not a customer of their's?

      the problem is how you will receive the funds

      I think this is not much of a problem. I was told the account will go in to credit and then they can work out some way to send the money.

  • Randxyz123 on 22/03/2020 - 11:05

    Have you called the travel agent? That is what ANZ will tell you to do before they do a charge back

    • watwatwat on 22/03/2020 - 11:54
      +1

      They are proper dodgy so aren't responding to emails or phone.

      • bobbified on 23/03/2020 - 00:12
        +1

        Umm.. maybe it's possible that they're fielding stacks of calls and emails in this nice and relaxing climate that we're all in right now.

  • aragornelessar on 22/03/2020 - 18:19

    Not quite a chargeback situation I was in, but if they refund to an inactive card, you might just have to chase up ANZ.

    When I cancelled my AMEX and got some AMEX credits and Paypal refunds, the account just went into positive balance. I had to contact them and they transferred the money over to my selected bank account. I still had access to my account via the AMEX website though and just chatted to their online customer rep. You may have to go into a branch or call them up ANZ if you can't talk to them online.

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