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Extra 20GB Data for Postpaid / 10GB Data for Prepaid Mobile Customers in April 2020 @ Optus

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Extra 20GB Data for Postpaid / 10GB Data for Prepaid Mobile Customers in April 2020 @ Optus
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BangkokBreakfast on 13/03/2020 - 21:53 yescrowd.optus.com.au (2633 clicks)
Last edited 02/04/2020 - 21:58 by 3 other users

Optus recently announced they will offer Postpaid mobile customers a one-off add-on of 20GB of data during April 2020. Eligible Prepaid customers that recharge with $40 or more during April will also receive 10GB of extra data.

More information will be available through the MyOptus App by Friday 20 March 2020.

Apparently it’s to help support the transition to working remotely with the spread of the COVID-19 virus. This comes after Telstra recently asked all their Australian-based office staff to work from home until at least the end of the month. https://www.itnews.com.au/news/telstra-tells-australian-offi…

Mobile COVID-19 Prepaid Mobile Plan SIM Only Mobile Plan

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  • YLUO on 13/03/2020 - 21:57

    Eligible?

    • WoodenSpoon on 13/03/2020 - 22:07

      Doesn't specify, but fingers crossed.

    • thestripedlion on 25/03/2020 - 12:29
      +2

      "Postpaid Bonus 20GB Data - Available between 01/04/2020-30/04/2020 to Consumer and SMB (excl. TechFund and Fleet) customers on any active postpaid mobile plan signed up after 01/01/2016. This includes plans such as My Plan Plus, My Plan Flex, My Plan Plus SIM Only, My Plan Plus 12M SIM, My Promo Plus, Optus Choice and Optus One.

      If you are on an older plan, you will need to change to our current postpaid mobile plans to be eligible for this bonus data offer. See how to change your plan here.

      Prepaid Additional 10GB Data - Available on $40+ recharges on all eligible Prepaid Mobile plans or when you purchase $40+ value SIM between 01/04/2020-30/04/2020. Excludes Daily and Long Expiry construct plans.

      Eligible plans include New Turbo Cap Plus,Optus Prepaid Supercharge, Crew Cap, Turbo Cap Bonus, Super Cap by Optus, Prepaid Mobile Broadband, Optus Prepaid Cap, My Prepaid Ultra, My Prepaid Ultra Plus, My Prepaid Ultimate, Prepaid Ultimate Plus, Optus Prepaid Epic Data, Optus Prepaid Epic Value."

      Straight from the website.
      It also says if you are eligible you should be able to access it from "my account" in their website or on the optus app.

      https://www.optus.com.au/for-you/support/answer?id=20066 here is the link

  • djones145 on 13/03/2020 - 21:58
    +31

    thank you for the free data

    with all that toilet paper and extra internet what can I do hmmmm

    wonder if hand cream is on sale…

    • kronicmacstigator on 13/03/2020 - 22:13

      I chuckled

      • 2024 on 14/03/2020 - 13:14

        I white knuckled

    • D6C1 on 04/04/2020 - 20:18

      Hand cream isn't going to wipe your arse….

      Edit: Oh wait… Ah!

  • [Deactivated] on 13/03/2020 - 22:32
    +6

    I you are thinking about getting prepaid and are considering Boost vs Optus and don't need overseas calls, go with Optus. They give the same (excellent IME) customer service as regular postpaid customers.

    Boost on the other hand, despite being a Telstra, offers almost no support, just a call centre in the Philippines. No access to physical stores. Their CS sucks in my painful experience. YMMV.

    • stinkydog on 14/03/2020 - 12:31
      +1

      Optus has better international routing on mobile data from Perth.
      Optus has marginally better reception than boost.
      I contacted optus because my new number was recieving hastling relentless calls from debt collectors for the previous holder, they changed the number within 10 minutes.

      • [Deactivated] on 16/03/2020 - 19:24

        They are good, generally.

      • murkywater on 05/04/2020 - 15:38

        Boost has Telstra's full network, and Telstra has the best reception in Australia.

        While you may find in some areas Optus has better reception than Australia, the same goes for Telstra too.

  • KeplersLaws on 14/03/2020 - 02:11
    +4

    Cool. Now to fix their somewhat ridiculously bad reception. So many points during my commute my mobile data completely drops out 😔

    • donnot on 14/03/2020 - 14:24

      What phone are you using? Does it have Band 28 4G? I've found Optus to be quite good until you really get out of the city.

  • Colin2905 on 14/03/2020 - 08:17

    I still have an Optus $0 plan from this deal nearly four years ago: https://www.ozbargain.com.au/node/251962

    I'm guessing no free 20GB on that, not that I need it. The SIM card sits in a drawer 99% of the time.

    • ak47wong on 14/03/2020 - 12:28

      Lol I have the same plan for parking my previous mobile number in case I ever wanted to use it again (unlikely after all these years). Problem is, I have no idea where I put the SIM now.

      • koplik8 on 18/03/2020 - 14:45
        +1

        Haha I have an old number that's 6789 with all doubles I put on Jeenee on the $8.90 plan. I haven't used the number for over 10 years. I just can't part with it. I was working at Vodafone and found it on a prepaid starter kit. Keeping it going just in case lol

    • grasstown on 01/04/2020 - 14:07

      Seems to fit the eligibility criteria

  • naomit81 on 14/03/2020 - 11:53
    +1

    Ill pop that extra 20GB on top of the 500GB I have with my Optus One plan lol

    • TheTeamRanger on 01/04/2020 - 15:52

      unfortunately this is not applicable on home wireless broadband

  • Lord Fart Bucket on 14/03/2020 - 15:53
    +2

    Useless. Their coverage is shit in Sydney Metro.
    Yes, I’ve seen the maps… and I live in reality. Blackspots everywhere.

    • djones145 on 14/03/2020 - 21:46

      terrible on train line
      south coast, every second stop is a black stop :(

    • 2024 on 15/03/2020 - 14:03
      +2

      Yet people still compare it apples for apples with Telstra whenever there's a Telstra mobile plan posted.

      There's a reason why I'm happy to pay a premium for my mobile coverage with Telstra and why I'm happy to have Optus 4G as my home internet.

  • pippohippo on 01/04/2020 - 13:47

    My plan rolls over mid month. If I sign up now, do I lose the 20gb when the new period tick over? and if I sign up after it rolls over, do i get it in May? Curious to know because when you switch plans like an upgrade, your data generally refreshes (in my experience anyways)

  • perfectlydark on 01/04/2020 - 13:55

    this is great, i have to use my phone to tether while work phone offline and nbn keeps crapping out

  • corky on 01/04/2020 - 14:02
    +1

    How is this activated? Can't see any info on my app

    • cdaddy on 01/04/2020 - 14:08
      +3

      It's in the Add-ons -> data section. 20GB for $0.00

    • [Deactivated] on 01/04/2020 - 15:03

      Same, cant find anything. Dont see any "Add ons" section in app either.

      • roadeh on 01/04/2020 - 15:15
        +5

        Click into 'Service' on the bottom menu and then "Add-ons' is at the top.

  • corky on 01/04/2020 - 14:21

    THANK you

  • CharityCase on 01/04/2020 - 15:09

    Can confirm Optus coverage is shit, moved in my new apartment only 8km from Sydney CBD, Nearly no reception at home

  • maxbon on 01/04/2020 - 15:18

    4G home wireless broadband plans are not eligible and you cannot even upgrade from the 500 GB cap. C'mon Optus - it's 2020!

  • nguyentran on 01/04/2020 - 15:19

    Confirmed converage and reception of optus is totally useless, somehow I always got disconnected and interrupt call in Northside Brisbane. Telstra and Vodafone always full bar.

  • Quen on 01/04/2020 - 15:50

    Love me some free data..

  • cmyk on 01/04/2020 - 15:58
    -1

    Not great for Prepaid when they are setting conditions that you must recharge to get free data. Eg, if you are on the epic 12month plan.
    At least Telstra is offering free data with no condition. (Even Boost customers got it)

  • huubang on 03/04/2020 - 22:11

    What? Everyone is staying at home. Who needs another 20GB?

    • BargainKen on 05/04/2020 - 15:36
      +2

      People who dont have internet at home?

  • tomwood on 04/04/2020 - 02:56

    Far too confusing to activate, need to make it prominent like Telstra, especially for the people it will really matter to…

  • matt-ozb on 05/04/2020 - 15:45

    Does this come with 5g access?

  • Mickeykozz on 05/04/2020 - 15:51

    optus gives me 60 gig unlimited, no contract for $39 a month

    • alz on 05/04/2020 - 15:59

      It's $49. what is your source?

      • Mickeykozz on 05/04/2020 - 16:03

        I have been with optus for 5 years. When I transfered to prepaid (from my contract) I said that I wasnt happy with $49 a month. So they made it $39.
        Also, I have 100 MB/sec download plan, unlimited, for $50 a month, no contract for life.
        How did I get it?
        I made a huge fuss through online chat, emails and calls.

        I always get what I ask for :)

        • alz on 05/04/2020 - 16:04

          NBN for $50 a month?

          • Mickeykozz on 05/04/2020 - 16:06

            @alz: Yes, 100 MB (the highest tier), for $50 a month, no contract for life

            • alz on 05/04/2020 - 16:13

              @Mickeykozz: I should try that. I have been with them for over 10 years. Any tips?

              • Mickeykozz on 05/04/2020 - 16:26

                @alz: Simply call them and say that your 'friend' is getting $50 a month for 100 mb a sec and you want that.
                then hold your course. Write complaining emails, calls, etc. Go as high as you can.
                I went to the general manager of optus :)

    • Mickeykozz on 05/04/2020 - 16:06

      Yes, 100 MB (the highest tier), for $50 a month, no contract for life

  • BargainKen on 05/04/2020 - 15:53

    Amaysim also gave 10gig for anyone still using them..

  • JohnHowardsEyebrows on 05/04/2020 - 16:21

    Yet they're not doing anything for people on 4G broadband…stingy…

  • ihavecentsnotsense on 05/04/2020 - 16:40

    When I went to activate this it says that the data add-ons automatically renew. Will we have to cancel this add-on before it renews? What’s the cost if you forget? How do you know there’s no cost after the 30 days is up?

  • willz on 05/04/2020 - 16:40

    ONCE THE 20GB IS CONFIRMED, CANCEL THE 20GB ADD-ON STRAIGHT AWAY BECAUSE IT AUTO RENEWS AND WHO KNOWS IF THIS IS FREE NEXT MONTH.
    VERY CHEEKY OPTUS!

    • SuperScope on 05/04/2020 - 16:54

      Its a $0 per month bonus data. It very clearly shows it as $0.00 per month on the mobile ap. I seriously doubt they will up the price on everyone.

      Also, please stop shouting.

      edit: removed sarcasm

      • willz on 05/04/2020 - 17:33
        +1

        of course it's showing $0 per month because they are doing it for $0 this month. Don't be surprised by an additional $50 when the 20G is not a free add-on next month or in 2-3 months.

      • ihavecentsnotsense on 05/04/2020 - 19:33

        How do you know? I wouldn’t trust Optus at all. This is stopping me from adding it too.

        • SuperScope on 05/04/2020 - 20:54

          Because they are not selling a subscription, they're providing a one off 20gb to be applied to your account which is only active for 30 days after activation. The terms and conditions have a clear end date.

          Is there any reason why you think they will start charging additional fees beyond the terms specified in the bonus? Was there something in the T&Cs which I missed (e.g. beyond the first 30 days you will be charged $X per month)?

          • ihavecentsnotsense on 05/04/2020 - 22:38
            -1

            @SuperScope: Because it only makes reference to what happens within the first 30 days and that any unused data will be forfeited after that. Those are standard terms for all data add-ons.

            Just because they don’t mention that they won’t charge you after the 30 days doesn’t mean they won’t. In fact, they indicate that they will indeed charge you as add-ons are automatically renewed.

  • jimbargain on 05/04/2020 - 17:07

    Anyone know if the add on is available when logging in online, not via app?

  • 2024 on 09/04/2020 - 19:43

    I'm only half way through a 24mth plan, yet my plan isn't eligible because it's not one of their current plans (grandfathered).

    Bit of a joke really.

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