What Would You Do if Your Neobank Goes Bust?

Like some of the online travel companies, neobanks could go bust.
What if tomorrow you find that your bank app is not responding, their website returns error 404, their phone disconnected or not answered… What would you do?

Comments

  • +14

    The Australian Government guarantees deposits up to $250,000 in Authorised Deposit-taking Institutions (ADIs) such as banks, building societies or credit unions. This means that if something happens to the bank, this money is guaranteed by the government to be paid back to you. Your deposit up to$250,000 is safe with all Australian ADIs, including online banks like UBank, ING and ME Bank, as well as smaller credit unions. All ADIs are regulated in the same way as the Big Four banks.

    • Correct. Although diversification is always recommended. Don't have just one bank account with all your money. As some big 4 banks have shown they can have IT outages too.

      • -1

        I’m looking at a real scenario. My friends bought tickets with Fly365 and now they don’t know what to do.

        • +1

          Same same huh…

        • +2

          They apply to their bank for a chargeback.

        • +1

          Buy tickets somewhere else.

        • Friends don't let friends drink and Fly365…

        • +2

          Did Fly365 go bust?

          The post is about neobank going bust.

        • +5

          That's not a bank.

    • Then what would be your first step to recover your money? Call ADI ?

      • +24

        First thing would be to post on OzBargain.

        • +4

          Second thing is to add a MSPaint diagram.

        • +3

          And then, bikies. Which actually makes sense for this case

      • The ADI is required by the legalisation to have a system built into their online banking to handle this situation and it is required to be tested yearly (in their test environments). The system should block access to most features and only allow you to use it in read only mode except for a form used to provide details of another account elsewhere for the money to be sent to.

    • The Australian Government guarantees deposits up to $250,000 in Authorised Deposit-taking Institutions (ADIs)

      Correct. But didn't the government change the legislation regarding the guarantee a few years ago? Something like they changed which department was responsible for paying out if needed and this effectively put a limit on the total amount that is underwritten. Therefore in the case of major banks going bust your guarantee up to $250k only works if the total claims are less than the maximum limit.

  • Very good question.

    If they go bust and Judo openly admit their deposit rate is a "loss leader", you will supposedly get your money back from the Government.

    Any interest owing will be lost.

    Really is a matter of caveat emptor

    • -2

      What's 2.25% pm on 250k?

      • $531

        • less tax?

          • +1

            @wiipantz: There's no way of knowing the net amount without knowing your overall yearly earnings. If it's your only source of income, there's no tax until you make ~$18k off it

            • @Cyphar: Safe to Say I don't have 250k or anywhere near it. Nor do I earn enough to have such capacity. So at a rough figure of say %30 tax? What I'm getting at is what is the total actually worth in the end of the day? Prob a drop in the ocean if you have such resources, if you are on meager amounts such as the pleb I am it matters none. Better of slamming BTC into toilet paper stocks prob if Xinja goes belly up :)

              • @wiipantz: If you've worked and saved for 45 years then it's likely you will have savings of $250k (or more). It's not a drop in the ocean in those circumstances.

                • @brad1-8tsi: Maybe if I was a boomer, which I am afraid I not and don't have such luck also safe to say if I was Id be investing smarter than neo bank online cash rate for starters. Also I wouldn't be taking advice from a bargain site, once again safe to say no way have I got it and doesn't matter anyways.

                  • -1

                    @wiipantz: I'm not a boomer. I've just been frugal for the 40 years I've been working (left school in yr11) and am quite well off. My GF is 8yrs younger than me and she's doing OK too.

                    What I was pointing out was that on one hand you were saying $250k seemed unatainable to you but at the same time you felt others would think it a trivial amount.

    • Judo lend to business, so I bet you the rate they charge is 5% plus, that's a nice margin, not really a loss leader. In any case what are they sucking you in to subsequently pucrchase with the "loss leader"?

      I have my money with Judo and have interest paid monthly to another account for precicely that reason ( in case they go bust ), I get my interest now and my capital from the gov. if they go belly up. I may have to waits 6 months for the gov. to come to the party but really that's the only risk I see.

  • +5

    What would you do?

    I'd be checking and hoping it's the same bank I have my mortgage with!

  • +3

    you do realise your funds can be used as a bail in by the bank at any time, to prevent it from going insolvent, thus not triggering the government guarantee.
    read the t&cs you will be shocked

  • -2

    Deafening silence from hypocritical free market advocates about the Government underwriting the retail banking sector.

    And the big four are guaranteed to never go out of business - full stop.

    The Commonwealth Bank laundered 700 million dollars for terrorists and drug dealers according to the banking royal commission.

  • Whilst the Australian Government guarantees deposits up to $250,000 in Authorised Deposit-taking Institutions (ADIs), how long do you have to wait for the compensation? Can you manage whilst waiting 1/3/6 months or longer without your money? The higher interest rate needs to reflect potentially less security than the major banks.

  • Added to your nightmare…. just don't do it to yourself

  • Wonder how long before Xinja falls over/

    Giving 2.25% on deposits before they stopped taking deposits and have yet to start lending.

    Given home loans will soon start with a 1 I just can't seem to see the profit.

    And they lost money last year through cash burn.

    Good luck to the true believers

    • The true believers Xinja should read todays Financial Review.
      Companies p25
      Unbelievable that people would loan money to this entity

  • +1

    Well there you go.

    Gone as expected

    It did take 9 months though.

    Keep believing.

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