Hello,
I have signed up for Telstra NBN (24 months) for our home 12 months ago since no one else was providing NBN to us at that time and we had no other option. It was due to house location and area and no other NBN provider was providing NBN to our address.
Anyway, we are currently paying $89 per month for unlimited NBN. I am happy with the service and the speed and there haven't been any issues. All I am thinking now is to move to some other NBN provider and pay less per month.
Telstra says if we EXIT the plan early we have to pay the MODEM FEE for the remaining months. They don't have any other EXIT FEE. They charge $9 per month for modem. We have 12 months remaining so we have to pay $108 (12 months x $9).
Is there a way I can move to other provider and get my MODEM FEE covered somehow by that provider?
Thank you.
https://www.ozbargain.com.au/node/517829