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great price.. Alienware 34 Curved Gaming Monitor: AW3418DW
Alienware AW3418DW 34" Curved Gaming Monitor $1031.42 Delivered @ Dell eBay
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RogueWolf on 20/01/2020 - 14:13 ebay.com.au (5046 clicks)
Last edited 21/01/2020 - 14:57 by 1 other user
Last edited 21/01/2020 - 14:57 by 1 other user
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Yep, had the same. Just received a further delay to 10th Feb. Dell's online order status and linked packing slip both still reference the AW3418DW.
also got upgraded to a AW3420DW
Can confirm that I also received the new model (AW3420DW)
Followed up with Dell and they confirmed no stock available of the AW3418DW so I assume everyone who jumped on this will get the newer model.
My order status is still showing AW3418DW and the delivery date has been deferred to 4th Feb :(
Not everyone.
I received mine a week ago. Thought I was lucky getting it so quickly, but I received a AW3418DW [manufacture date on the box said July 2019]
My AW3420DW had some faults so is being replaced, Dell said they have no AW3420DWs left in Aus and are shipping some in next week and will organise my replacement then. So perhaps your orders will be updated to show the new model once they arrive? I did not get an invoice that showed AW3420DW until it was shipped.
Thank you for the update! Hopefully I will also get a 3420 next week.
intrepid, what faults did your monitor have? sorry to hear that
yeah I got an amended invoice when they processed the order, it arrived the same day it said it shipped
ebay is still saying the tracking number is a dell order number so it appears they don't update that2 bright dead pixels I am afraid, they are doing an advanced replacement for me though so i am not super phased. Dell support is generally pretty great.
Replacement unit came today and is dead pixel free. So that is great.
Is anyone able to help me out? I'm fairly certain I was one of the earlier orders of this monitor. Dell has been really slack in giving me updates. Only now they after me calling for the umpteenth time have they told me that I'm not likely to receive my unit until the 27/02. Does anyone mind dming me their order number so I can use it as proof of you receiving the upgraded model?
My anxiety can't deal with them saying that they will email logistics and get back to me in 24 hours only for me to call them 3 days later and their update being less info then they told me a week ago. Or am I being overly stressed. I can't help but feel a little jibbed with my initial delivery being changed from the 24/01 to over a month later. My initial order happened around 13:40 on the 20th if anyone can help me outbeing overly stressed, i'd be pissed about the delay but shit happens, reality you ordered the old model so should be happy if you receive that & just a big bonus if you get the new model (which likely you will get), if you dont get the new model & not happy about it seeing a few here did, you have 30 days returns just send it back & get a refund, if your happy to wait id just ride it out otherwise likely they will just cancel your order & send you a refund
Yeah you're right. It's not so much if I do or don't receive the new model it's more the delay. Which will be the second in a month with Dell. The first time where after a fortnight delay they cancelled my order. Atm I'm stuck with my 2080 super sitting next to my PC as my old 2009 monitor is getting back screen flicker with the HDMI to dvi adaptor :/
Understandable frustration, hope you get the new model for the long wait make it worth your time
You can check the eBay history to see when you bought compared to others.
I'm in the same boat as you with multiple delays, and hoping for an upgrade to salvage what has been a very poor experience so far.Thanks for that!
I was the fourth person to order on the 20th! They've been telling me they fulfil their orders on a first come first serve basis. I find it hard to believe that only three people received their stock before it got to my order.@Techno Mouse, I was the 8th order on 20th. Delayed email received several times. This morning quoted 10th of Feb. Spoke to Dell customer service via chat and was advised nothing in the country for either model till end of Feb, then will start shipping again. Then spoke to Sales rep to confirm and request AW3420 model to be sent instead of the 3418. Was told I would need to pay the difference (full RRP for 3420 so not promo or discounted price) and it would arrive by Feb 11th. I told the rep that I knew other customers were receiving the newer model free of charge (hearsay I know), so I would just wait till end of Feb to receive it. Rep said it would only be the old model unless I was to pay. I politely gave my feedback about the poor experience so far and left it at that. I don’t care which model I end up receiving but the 3420 would at least be nice compensation. Good luck to everyone else still waiting.
@gold eros: I was 7th to order on the 20th. Email from Dell this morning also said 10/2, but when I click on the link (just now) it says 13/2 est Del date. So they keep pushing it back, so I'm thinking end of Feb is more and more likely…
My order was about the 15th on 20th Jan. I received 3 delay email from Dell and the latest one showing ETA 12 Feb which I really doubt about it.
Order placed on Tuesday 21 Jan 2020, paid @ 6pm, payment accepted @ same time > invoiced on the 25th showing upgrade
i ordered mine after the initial release of 100 or so units (from memory) were gobbled up, then they released 10 at a time. i think OP amended this post once or twice to reflect more stock being eligible for deal/sale
dont let this stress you. the original deal is still great - can you report back once its all sorted? interested to know how well they treat you
best of luck mate
also intrepid that sucks about the dead pix, can you please update once you get your replacement? hope it goes smooth as well :) cheers all
Same experience for me, order delayed again this morning until the 13th Feb.
Are there any other monitors around the $1k mark that compare to this?
Received an email today at midnight to advise stock arrived today (which I assume was yesterday), and it would be processed today for shipment, and checking Dells tracking system looks to have been dispatched via Startrack so fingers crossed it arrives tomorrow.
Packing slip has the 3418, so I guess no more upgrades to be had, but at least they've finally sent it.
Glad to see there's been some movement!
I hadn't received an email, but it looks like my order (most recently delayed to the 13th) is also showing as shipped with a Startrack tracking code.
Same here. No email but order status shows item shipped with ETA on 12th. The model number is still 3418 though.
Same, mine went suddenly from "in production" eta 10th -> Shipped Startrack tracking delivery 7th Feb.
What a binary system!Yup I had escalated to a Manager yesterday who was going to talk to the demand and supply team and suddenly today it is shipped. I'm just hoping they aren't shipping out refurbs…
Invoice just came through listing the AW3418DW.
Congratulations to you lucky few in the first batch that got the upgrade! 🙂
Mine arrived today! AW3418DW so stoked. Awesome monitor! Congrats also to those who scored the upgrade!
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got an email saying mines been delayed (expected 5th Feb), on the dell website it says:
Status: Confirmed - In Production