Being Forced to go on to NBN

Lharveyworld on 10/01/2020 - 16:40

Ok so the time has come that my existing internet connections are about to cut and I have to move over to the NBN.

The issue that I have is that I am happy with my present internet speeds and connections and I fear that I am in for another dose of trouble which happens every time you get to deal with these telco companies.

I am very fortunate that my present connection is with Telstra Cable and I am getting consistent speeds of 115mbs down and 5mbs up.
Everyone on cable was given a free high speed upgrade last year which I have to admit has made a huge difference to my streaming capabilities and is something I have fought to hold on to.

My neighbours have all succumbed to the NBN pressure to cut from their old lines yet many of them are still complaining about the problems with speed and cut outs many months later.
My neighbours are also a lot older than I am so I doubt they need the additional speed and bandwidth to stream or game on a regular basis like we do.

Anyway, I am now hanging on by my fingernails but it looks I am being forced to jump if I want to continue with internet in the future.

Is there anything I can do to guarantee the speeds and service that I am currently getting (as a minimum) so that I can ensure a like for like product?
They sell the NBN as a better service, so how can I guarantee that they will fulfill this obligation at no detriment to my present service?

My history dealing with Telco companies isn't great as they are source of frustration to deal with. I know the pain that lies ahead and I really don't want to go through any of this again as I am genuinely happy with what I have.

Any words of wisdom would be gratefully appreciated.

Internet Broadband nbn

Comments

  • HighAndDry on 10/01/2020 - 16:45
    +13

    Is there anything I can do to guarantee the speeds and service that I am currently getting (as a minimum) so that I can ensure a like for like product?

    To be blunt, no. Unfortunately nothing obliges Telco companies to continue providing you any service or level of service just because they've provided it to you in the past.

    This is even more true when the change isn't even at the discretion of the Telco itself, but forced by the government under the NBN rollout.

    That's life. Cross your fingers and hope for the best is honestly the only advice I can give.

    • harveyworld on 10/01/2020 - 17:07
      +2

      Cheers… pretty much what I thought…unfortunately

      Telstra keep telling me that they will ensure that they provide like for like as a minimum with any changeover but I reckon I have the current cable in my street all to myself so no way I will get such consistent speeds.

      Besides, I don't believe that Telstra representatives can make such guarantees on something that they have little control over - however I've been dealing with them long enough to know they will say anything to get a deal.

      • [Deactivated] on 10/01/2020 - 19:08
        +4

        The cable bandwidth is technically shared with the NBN already, though each has a dedicated part of the spectrum which will shortly revert to the NbN. If transferring from 115/5 to 100/40 it will probably feel faster if anything, the difference is real terms between 100 and 115 down is bugger all but the difference between 5 up and 40 up is huge.

        As one of the heaviest NBN users in the country, the down speed is fine. The only thing the NBN has against it if you have a decent ISP is price and reliability, and most of the reliability issues on HFC is because of all the work being done as users switch which will be pretty much over with if you are the last in the area to switch.

        With Aussie broadband I’ve been able to consistently download at the full 100mb/s for days continuously at times, and teething issues aside, it’s been pretty reliable service wise after the first few months.

        Non NBN connections will be switched off 18 months after the NBN is available in your area, you can delay but you cannot remain on Telstra cable beyond that.

        Unless you’re being put onto satellite, wireless, or FTTN I would just stop worrying, you will not notice anything different streaming.

      • ESEMCE on 10/01/2020 - 23:21
        +2

        Telstra have been greasing you up for 100mbps speeds with the free upgrade going you'll start with them.
        Expect if you want to keep the same speeds, you're going to have to pay for it this time.
        I'd be letting Telstra know I was switching to some other ISP and hoping their retention team will come to the party to match the pricing of TPG (or similar).

        • harveyworld on 10/01/2020 - 23:33
          +1

          NBN as been available in our area for over 12 months and I have endured a great deal of pressure to switch over that time but have managed to resist. The service is about to be cut in February so I accept I need to do something. Telstra are certainly not the cheapest and not my first choice but the cable option was only available with them and I have to say it has been great. I couldn't believe my luck with the roll-out of the free speed upgrade and this has certainly been the icing on the cake for the past 6 months that I don't want to go backwards.

          The comments have been interesting and given me a great to think about. If Telstra don't want to play ball then Aussie Broadband seems to be my next option. I get that they are not the cheapest but it's reliability and good service that I am after.

          • conan2000 on 12/01/2020 - 14:15

            @harveyworld: Make the move. I only used Telstra because I had to to get Cable. as soon as NBN came I dropped them and moved to Aussie Boradband, no need to deal with Telstra's shockingly bad offshore call centres when they no longer have a better product than the competitors.

      • Halo375 on 11/01/2020 - 08:17
        +1

        Hold out as long as you can. They dropped me from 115 to 50mbps because of the cable plan I was on. Get them to very clearly tell you in writing which nbn plan you qualify for.

      • this is us on 13/01/2020 - 16:40

        That's Telstra's bs… I was a happy Telstra cable customer until I moved to a different area (Melbourne CBD) and had to mirate to NBN. Telstra said I was going to get the same speeds and guaranteed same conditions I had before (100Mbps/5Mbps) but that didn't happen. After moving and having NBN installed, speeds were awful. Upload was better than the 5Mbps but download (more important) was around 20-30Mbps, rarely better than that.
        I called Telstra and then they said it is what it is… "Yes, cable is faster, that's a common complaint when customers move from cable to NBN". Regarding the promise of keeping the speed, the speed on the paper was 50Mbps because the increase to 100Mbps was an offer, not the plan… And bla bla bla… They said I could try to discuss the possibility of increasing my speed to 100Mbps but the price would increase from 80 to over 100 monthly. No, thanks!
        Telstra is the worst to negotiate, they don't even officially offer the 100/20 or 100/40 plans, you have to call them and be persuasive… That's just ridiculous…

        I was lucky my 24 month contract with Telstra was over and there was iinet/TPG FTTB in the building so I could leave Telstra and get amazing FTTB speeds for less money (59.90, 6 months contract, 3 months free offer).

        I wish everyone had a decent broadband option… NBN is OK for most people moving from ADSL 2Mbps but it's sold as a decent broadband, which it is not.

        Check 4G/mobile options at your place as you might find higher speeds. Optus was offering something like that…

        • Ramrunner on 14/01/2020 - 11:44

          "Check 4G/mobile options at your place as you might find higher speeds. Optus was offering something like that…"

          Standard 4G data is super expensive and not a real substitute for high/limitless data from NBN. It's not a great comparison.

          However, Optus DO indeed now offer UNLIMITED 5G Home Broadband with GUARANTEED MINIMUM 50Mbps (some people report up to 250Mbps so I've seen) Optus claims 100Mbps average.

          https://www.optus.com.au/for-you/broadband-nbn/5g-home-broad…

          $70 per month.

          BUT - it is only available in VERY limited areas at the moment and I'm still quite dubious that they can sustain their minimum 50Mbps claim as more and more people subscribe to the service. Being on an NBN tower I used to get 48/18 consistently for months until people signed up to my tower. Now at 5:30 in the morning yes I can get 55/10 but it slows down gradually in the day until peak congestion time 7:30pm or so where it will go as low as 4Mbps :(

          5G is newer technology, yes, but the towers themselves still need to be fed with bandwidth and when subscribers > bandwidth then congestion will still occur.

          • this is us on 14/01/2020 - 16:14
            +1

            @Ramrunner: Yes, I understand the availability is very limited but it's the best option IF available, and where FTTB is not available, particularly considering the 50Mbps guarantee (which eventually they might not be able to stick with). The 4G speeds are often around 100Mbps on Optus or Telstra in covered areas. I tried different random addresses around Melbourne and suburbs and the 4G Home Broadband is available in all of them. Of course, 100Mbps won't be everywhere but I think the chances are that 4G could be better than NBN in many areas.

            My experience with Telstra NBN in Melbourne CBD was terrible. If FTTB (TPG) was not available, I would consider Optus 4G Wireless Broadband as a good alternative to the NBN. That depends on what Optus Mobile can really offer (I used to get 100Mbps using the 4G network at my place so I imagine they offer the same speed for this plan-OP will have to test what speeds he/she can get at his/her place), and the amount of data (I can only see 200GB and 500GB on Optus website, certainly not for everyone).

            • Ramrunner on 15/01/2020 - 13:05
              +1

              @this is us: Understood. I'm fully aware 4G can be fast enough, I was more saying that unlimited data on a 4G connection if it even exists is VERY expensive. That way NBN and 4G cannot really be compared.

              At our house of 4 people, Netflix, Stan, YouTube, Games, Downloads averages about 26Gb per day at the moment, so 200 or even 500Gb is not enough.

              Mind you I was quite surprised at Optus's special price of $68 instead of $85p/m for 24 months though.

              Might be an option as you say if you can limit the streaming somewhat….

  • whooah1979 on 10/01/2020 - 16:51
    +1

    Telstra Cable

    You’re on Foxtel and will switch over to NBN HFC. Nothing will change other than the price.

    • [Deactivated] on 10/01/2020 - 16:59

      Ooo. Cheaper?

    • harveyworld on 10/01/2020 - 17:12
      -3

      I'm not on Foxtel.
      I believe this was a private cable paid for by a wealthy neighbour as nobody else in the wider area has access to it or knew about it.
      It was just for the one avenue and I got access to it by the fact that I lived in this particular avenue.

      • whooah1979 on 10/01/2020 - 17:20
        -5

        Telstra Cable

        Telstra cable is Foxtel.

        • JimmyF on 10/01/2020 - 17:28
          +5

          No its Telstra cable, that foxtel used to use for TV channels.

      • Typical16-bitEnjoyer on 10/01/2020 - 17:30
        +3

        The reasons for Telstra and Optus to deck out particular suburbs with HFC is all but a mystery.

        A bigger mystery is why our government/NBN saw fit to purchase said HFC for big $$$ for old, old cables that have been a nightmare installation for many.

        • netjock on 10/01/2020 - 17:40
          +6

          Think they did HFC because undergound conduits didn't have enough space and there was overhead power poles they can leverage off.

          Our government is full of career politicians, you know people without much of any practical skills and most of their real jobs turned out to be given by entitlement because their parents / relatives knows somebody.

          • Typical16-bitEnjoyer on 10/01/2020 - 21:34
            +2

            @netjock: They had zero reason. Wherever there is a HFC suburb in Melbourne it also has copper. Everyone had a landline at some point.

            Telstra were laughing all the way to the bank when their aging, antiquated, crappy HFC network was taken off their hands for big bucks. It would likely have been decommissioned (or just left there to rot) had the NBN actually stuck with fibre only. As we were originally promised.

            • netjock on 11/01/2020 - 00:26

              @Typical16-bitEnjoyer: You think they were going to deliver Foxtel on copper?

              Yes everyone had a telephone with copper which turned into ADSL2+ which maxed out at 24MBit, HFC was a lot faster.

              NBN had to buy everyone out otherwise they would get undermined (or that is the story) but it is just politicians in part paying their lobbyist mates (working for Telstra) on the other hand keeping electorate happy believing it will bring broadband equality. Problem is Australia isn't tiny city state and you'll always have broadband inequality.

              NBN original promise was under written by you the tax payer so you can rob yourself if you want it faster unless you're living on a farm then someone else is probably subsidizing you.

              I'm lucky to have TPG FTTB. NBN is taxpayer subsidized and the retails are a rip off.

        • ESEMCE on 10/01/2020 - 23:36

          They did cause they knew that Telstra and (to a far lesser extent) Optus could have outcompeted FTTP NBN on price in any area already built out and could even have extended networks to compete further still.
          Neither Labor's true NBN nor Liberal's MTM couldn't deal with incumbents cherry picking profitable clients.

        • Drow on 12/01/2020 - 14:13
          +1

          In Perth both Telstra and Optus targeted wealthy suburbs when rolling out HFC back in the 90's.
          At the time it was a premium product that provided faster and more consistent speeds than dialup and ADSL1.
          Obviously it's a pile of shit now compared to FTTP.

          The reasoning behind the Govt\NBN purchasing the HFC networks essentially comes down to corruption.
          Trumble was a big shareholder in Telstra and has been friends with every CEO for the past 20 years IIRC.
          Ziggy became chairman of NBN (having previously been CEO of Telstra and also holding shares) when NBN changed tactics under Trumble's orders to pursue old technology and higher costs.

          • Ramrunner on 14/01/2020 - 11:54

            @Drow: I'm usually in dislike of conspiracy theories and tin foil hats, but having a close eye and personal interest in the development of the original idea behind the NBN, from woe to go, I believe you are correct.

            I'd LOVE to see all the backhanding that's been going on to get this atrocity of an NBN up and running.

            You didn't mention Murdoch but he had a big hand in stifling this rubbish on favour of his beloved Fox network also. The rise of IPTV (streaming) was always going to hit his bottom line and if you've read his "news" reports about the NBN over the years and handshaking I'm sure also had a lot to do with this shite.

    • Beanvee on 10/01/2020 - 18:58

      Speeds change, NBN uses divides the frequencies up differently for more upload bandwidth. Mine went from 115/5 to 95/40.

    • jm48 on 11/01/2020 - 15:01

      You’re on Foxtel and will switch over to NBN HFC. Nothing will change other than the price.

      We are having fibre to the curb NBN installed now,
      Foxtel and Optus aerial cables are being decomissioned and NBN will use the old copper underground telephone lines from the curb to the premises.

      • whooah1979 on 11/01/2020 - 15:05

        You'll get a new 2 pair if the lead-in is damaged.

  • wannagrababargain on 10/01/2020 - 17:04
    +4

    What technology is the NBN using at your premesis? NBN over HFC, FTTN, FTTC or FTTP?

    If it's using you existing Telstra HFC cable then at least you already know how well it performs. You should opt for the 100/40 plan. Your choice of retailer will go a long way to ensure consistent speeds (ie the ones who buy up enough "CVC"s to cover their customer base).

    Sure, wait as long as possible so the teething problems get ironed out but don't wait too long because they'll literally cut your cable.

  • Melb69 on 10/01/2020 - 17:07
    -2

    Unfortunately the reality is the HFC is not as reliable as your previous system. If your neighbours are suffering issues you will likely have them as well. We waited as long as we could before going onto NBN, but we did have an improvement as we were going from ADSL 2 to 50/20 plan. It opened up the band width as we have 4 people who use computers and ipads. Direct connected and wireless gadgets.

    Our main issue at the moment is they keep needing to do maintenance and need to shutdown the service for 30min etc at a time. For the phone line I believe.

    If you still intend to have a landline phone make sure you get them to maintain the line in the location you want your phone in. Some installers/isps maynot do that without charging you.

    Personally as soon as they went off the direct fibre optic cable to the house and did a hybrid version it's been a disaster.

    Also we battled for 6months to get that HFC - Foxtel aerial cable in the ground as we didn't want the possum highways to our house.

    • lunchbox99 on 10/01/2020 - 17:47
      +2

      The previous cable internet system was HFC. In fact if you’re coming from Telstra it’s the exact same HFC cable being reused for nbn.

      I get 92-95Mbps down and 36Mbps up on nbn. No complaint at all.

      Also there is no “phone line” on nbn.

      • Melb69 on 10/01/2020 - 18:08
        -2

        Ok I mean having the internet phone point positioned where you want it other than connecting it next to the modem if its not in the room you need it in. We have HFC. It's ok and maybe if you want the higher plan it will be fine you will just probably need to pay more.

        • lunchbox99 on 10/01/2020 - 20:36

          You can connect the HFC modem anywhere in the house then run an ethernet cable to wherever in the house you want the router, which is what the phone plugs into. Cat5e cable can easily run 100m.

          And as for it being OK - OP is already on HFC with his previous cable service. So in their case the NBN will be faster (much faster upload) and the port will be located exactly where it is already located in the house.

    • brendanm on 10/01/2020 - 17:59

      Ops previous system is the same as their NBN one will be, hfc. Nothing should change, except the price which will probably be higher. Oh, and upload speed will be higher.

  • GordonR on 10/01/2020 - 17:24

    I was in the same situation (Telstra cable) and was moved to NBN last week and have had no problems (yet).

    Telstra sent me (unsolicited) a couple of boxes (a smart modem and another box whose purpose was unclear). A really nice tech guy (from NBN I think, not Telstra) came and installed a new box at the cable ingress point, connected it to the smart modem and told me I didn’t need the other box.

    Same download speed but much faster upload, so I’m happy enough.

    I understand the fear of changing a setup that already works, but it has to be done.

    Not bothering with new fixed phone though as it was never used and only ever received spam calls.

    • JimmyF on 10/01/2020 - 17:27

      Telstra sent me (unsolicited) a couple of boxes (a smart modem and another box whose purpose was unclear)

      Every new 'connection' comes with a 'free'* modem

      • free if you stay connected for 24 months.
      • Trantor on 14/01/2020 - 18:29

        I got sent it too out of the blue November last year and resisting installing it as I don't trust them to keep my current speeds/cost, as the letter said you'll keep everything you currently have, yet later on aid something else, guy on the phone said another thing, store rep said something else, I keep getting different answers from them. I have until 1st Oct to do something, I'm on Cable as well. i'm also in a pick as we have 2 lines into the house, separate numbers, want to keep the one not with the internet plan, but also want to keep what i'm paying and the speeds I get. long story short, I'm happy and don't want the NBN either.

  • JimmyF on 10/01/2020 - 17:27
    +3

    I am very fortunate that my present connection is with Telstra Cable and I am getting consistent speeds of 115mbs down and 5mbs up

    With a bit of sweet talking, Telstra will do 100/40 NBN unlimited plan for $90/m, with a free modem. see the thread on WP about it for details on how to get it.

    https://forums.whirlpool.net.au/archive/2758522

    • harveyworld on 10/01/2020 - 18:39

      That's interesting to know… Thanks

      I will certainly give this a try

      • JimmyF on 12/01/2020 - 11:42

        Strange, many people including myself have had it offered with no time frame for the discount being removed.

      • mini2 on 16/01/2020 - 22:34

        Lodge a complaint via their web form. Confirmed getting the speed boost discounted as long as I stay on my current plan.

  • dogboy on 10/01/2020 - 17:29
    +1

    I am in the same boat exactly. I rang Telstra and they offered a NBN 50MB plan for the same price as my 100MB cable ($90). I told them that was sh!thouse so they said they would give me the 100MB plan for 6 months at same price. It just seems like I will be going backwards with this crap. I don't care about upload speed at all.

    • JimmyF on 10/01/2020 - 17:32

      You can get 100/40 unlimited on nbn for $90/m with Telstra

      https://forums.whirlpool.net.au/archive/2758522

    • harveyworld on 10/01/2020 - 18:54

      It just seems like I will be going backwards with this crap. I don't care about upload speed at all.

      Exactly… Its crazy that someone who is happy with a product has to find an alternative knowing the crap and disappointment that lies ahead as these fail to deliver. I will certainly push for the speed upgrade as suggested.

      • ESEMCE on 13/01/2020 - 10:48

        You acknowledge that you got a "free upgrade" to 100/5, paying for 30/2. At any point Telsytra could have downgraded you back to what you were paying for and you wouldn't have had anything to complain about.

        To then argue that the NBN service is a downgrade is disingenuous.

        At worst, it's a return to the level of service you were actually paying for.
        And in reality, 50/20 is a significant upgrade from what you were paying for.

        • harveyworld on 13/01/2020 - 12:10
          +1

          Can you tell me where I state that I wouldn't pay for this or any upgrade? My post is not about cost but about service and reliability…

          If anything the free upgrade showed me what was capable with a faster speed and it made a world of difference to my streaming capabilities that I didn't think was possible.

          Whatever direction I go in it will be with the fastest reliable speed available for my budget - which may mean another change of telco company.

          My gripe is the fact that I now have a stable service which has taken along time to achieve and one that I am very happy with. I could write books about the hassles I have had over the years to get to this point as my area has lots of issues, and experience is telling me the frustrations that lie ahead with this enforced change.

          However, the change is going to happen and I accept that.
          I was just after some feedback as to what others have been through in similar situations - whose replies have been extremely helpful.

          • ESEMCE on 13/01/2020 - 14:56

            @harveyworld: Yep, you're right, on re-reading, it's dogboy who's complaining, not you.

  • alvian on 10/01/2020 - 17:30
    +2

    Is there anything I can do to guarantee the speeds and service that I am currently getting (as a minimum) so that I can ensure a like for like product?

    Yes. Upgrade to fibre and sign up to a TC2 service.

    • harveyworld on 10/01/2020 - 18:52

      It's certainly an option but probably a very expensive one… and way out of my price range.

      My preference is to work with what is currently available and try and secure something similar to what I am getting now - if that's at all possible.

      • alvian on 10/01/2020 - 19:41
        +1

        All I ever wanted was to answer your question, which is what can you do to guarantee a level of speed and service for your nbn connection that will be as good as, or superior to your cable connection. You have never mentioned a budget constraint. If you didn't ask the correct question then you can't expect to receive the correct answer.

        • harveyworld on 10/01/2020 - 20:17

          Yes - It is a valid option and I acknowledged that. I merely clarified my position with my reply…

          I apologise if you feel let down that I didn't express the correct question from the outset, but I certainly appreciate your response and hopefully it will help someone else who may want to look into this further. I certainly checked out the links you provided and learned something that I didn't know before.

      • twadds on 10/01/2020 - 22:05

        Sign up to a 100/40 or 100/20 plan,I doubt you'll notice much difference from your current service. Most of the NBN horror stories you hear are from people with FTTN. There's no fee to sign up to NBN and they're going to cut off your existing service anyway so you don't really have anything to lose.

  • sicaboy on 10/01/2020 - 17:31

    Think about mobile broadband?

    • netjock on 10/01/2020 - 17:42

      Unfortunately mostly slower, high latency and with data quota unless you pay up bigly.

      • Platinumtelecom on 11/01/2020 - 03:06

        Not with Optus 5G Home broadband, low latency, 250 down, 40 up

        • askbargain on 12/01/2020 - 11:52
          +1

          How do you think it will scale lmao.

  • Beanvee on 10/01/2020 - 19:00
    +1

    OP I was also on Telstra Cable also getting 115/5 and I now get 95/40 on NBN HFC. Although I did have to change ISP as Telstra would only let me get up to NBN50 on their plans, but other ISP's offered NBN100, so now I'm with AussieBB.

    • harveyworld on 10/01/2020 - 23:22

      Thanks for feedback. Its interesting to note you previously had the same speeds as me and to note what you are getting now. It gives me something to aim for…

  • Platinumtelecom on 11/01/2020 - 03:03

    If you are lucky enough to be in a 5G area for Optus don’t even think twice, go for the 5G Home Broadband plan at $70 unlimited. I get consistent speeds of about 250Mbps down and 40 up.

    I am close to the tower, about 150 metres. The service from Optus has been brilliant. They have a dedicated agent for the first month to make sure you are happy with your speed etc… if your speed is less than 50mbps you can request cancellation.

    • triviums on 11/01/2020 - 04:54

      I would have thought 5G would have been even faster than that… I am getting similar speeds on 4G Optus 24/7 240Mbps down and 45Mbps up.

      • Platinumtelecom on 11/01/2020 - 07:17

        240Mbps on 4g? Are you sure?
        Typically 4G speeds go up to 100Mbps

        • Platinumtelecom on 11/01/2020 - 07:20

          Actually I just did a test on my 4G mobile and getting 200Mbps.
          I guess the only advantage then is unlimited data for $70. It makes you think twice about going for NBN with mobile speeds so fast

        • Zachary on 11/01/2020 - 16:19

          LTE-Advanced can go up to 1000M/500M according to wikipedia, which means 5G would have to top that peak by something significant for it to be worthy of an upgrade….

          • Platinumtelecom on 11/01/2020 - 18:19
            +1

            @Zachary: Yes but there is no unlimited 4G plan, however you can get unlimited 5G

            • smpantsonfire on 12/01/2020 - 12:27

              @Platinumtelecom: Also is very much in the modem. A 4g modem with cat18 and mimo can do 1000 gigabit per second. Unlikely in the real world but is still decent.

  • elgrande on 11/01/2020 - 04:54

    My neighbours are also a lot older than I am

    Neighbour is 95, OP is only 84.

  • Clear on 11/01/2020 - 08:53

    I've been on FTTP since 2012/13 with Telstra for the most part. Unlike all those smaller RSPs OzBargain loves to preach, Telstra actually have bandwidth and there is none of that peak speed crap. It's consistently fast.

    • Ramrunner on 11/01/2020 - 10:29

      Alternatively some RSP show you what CVC is in use at your POI and peak loads. I admit that may change in future with more subscribers/more bandwidth use but will give good indication of congestion if it exists.

      • Clear on 11/01/2020 - 10:55

        Yes Aussie Broadband do that.

        • Ramrunner on 12/01/2020 - 18:00

          That's one of the ones I was referring to in particular ;-)

  • Kazzamc on 11/01/2020 - 08:53

    I was in the exact same boat with Telstra cable. After looking at all the telcos, we now have fixed wireless & it’s brilliant. Downloads are just under 200Mb/s, but it’s capped at 120 Mb/s although we average 126Mb/s.

    • Ramrunner on 11/01/2020 - 10:30

      That's not NBN.

      Who are you talking about? Optus 5G? Node1?

      • Kazzamc on 12/01/2020 - 09:13

        In Perth, it’s Pentanet

        • Ramrunner on 12/01/2020 - 17:59

          Ta.

          Looks like I can get a "report" whether I can get it here only if I give them number, email etc. instead of just telling me if I'm in area.

          I'll skip it this time but good suggestion. Thanks.

  • voiletmay on 11/01/2020 - 09:03

    Yep, also in same positition. Holding onto telstra cable as long as possible.

    • harveyworld on 13/01/2020 - 12:12

      Any thoughts at this stage what you might do?

    • mini2 on 16/01/2020 - 22:36

      Yeah nah. I've tried that, gone beyond the deadline in the letter they've sent out and got my account suspended without warning.

  • katz on 11/01/2020 - 09:17
    -2

    DONT CHANGE.

  • OzHunterNSW on 11/01/2020 - 10:16

    Go wi fi…
    Go 5G…
    Use your phone's hot spot…

    everything I have is ran by the phone's hot spot

    • Ramrunner on 11/01/2020 - 10:31

      Which would be great advice if you're web browsing.

      If you have a house full of streamers/downloaders you'd have to be Kylie Jenner to afford that?

      • Ramrunner on 12/01/2020 - 17:56
        -1

        Nice neg. Not the way they're supposed to be used there but hey why not.

        Mind explaining why making a comparison between NBN pricing and 5G being apples and oranges is worth a neg please? Otherwise please remove.

        5G as used on phone hot spot (not talking Optus 5G home broadband) will not have the same quota limits as NBN unless you're paying VERY big dollars per month. You can't compare the two that way but if I'm wrong please tell me why THEN neg. Otherwise it is pretty unfounded.

        All the best.

    • Clear on 11/01/2020 - 16:21

      I've used gigabit on FTTP before. Typical speed was 400-700mbps unfortunately. Having someone like Telstra providing it I would imagine the speeds be a lot closer.

  • hypie on 12/01/2020 - 14:12

    Went from Telstra cable to HFC NBN.

    Was getting about the same speeds as you on cable. I now get 97mbit/48mbit. So I wouldn't be complaining before it even happens. Upload speeds are far more important than DL speeds these days imo.

    • harveyworld on 13/01/2020 - 12:15

      Thanks for feedback. Are you still with Telstra and is this a NBN100 plan?

  • Hirolol on 12/01/2020 - 14:18

    Same situation, switched 6 months ago.

    Been great ever since. No problems

    • harveyworld on 13/01/2020 - 12:16

      Thanks for reply. Fingers crossed same for me!!

  • Punda on 12/01/2020 - 14:41

    I was in this position. I had no choice. I had to update my back to base alarm system in order for it to continue to be monitored. I had to get a new phone. The monitoring cost is more. They said oh but you won’t be paying line rental but all the nbn plans were more expensive so no saving. Top it off I notice no change in speed. NO difference in this product they claimed to be high speed.

    • harveyworld on 13/01/2020 - 12:22

      Thanks for feedback. Sounds like you are paying more for less.

      I just hope that I can maintain the reliability and speed that I have now with the changes I have to make.

  • ShortyX on 12/01/2020 - 17:28

    OP - switch to ABB?

    • harveyworld on 13/01/2020 - 12:22

      It is certainly on my radar. Heard loads of good reports.

      Cheers

  • Turd on 13/01/2020 - 12:28

    NBN is crappy

    My Grandma is paying TPG $49.99 a month for 20/1 connection ADSL2+ INCLUDING home phone call package she is happy with it and can even stream stuff on it without any problems.

    Now the government wants to change her and the min she must pay is $60 + $10 call pack on ABB's plans

    TPG next closest plan to the current adsl is $79.99. GG Government making a 90+ year old lady paying MORE for internet

    WTF

    • whooah1979 on 13/01/2020 - 12:31
      -1

      The government isn't charging your grandmother anything. She is free to choose an RSP that may provide her with a suitable plan.

      • Turd on 13/01/2020 - 12:32

        She is happy with her setup right now though.

        20/1 connection ADSL2+ INCLUDING home phone call package.

        $50 a month next cloest plan to this is $70.

        $20 increase a month

        • ESEMCE on 13/01/2020 - 15:13

          TPG do offer a 12/1 NBN plan with 50Gb/50Gb (Peak/Offpeak)download limit and free national calls for $49.99
          or even a 10Gb/month plan for only $39.99 (including a $10/month calls package)

          https://www.finder.com.au/compare-nbn-12-plans

          Such a connection is still capable of streaming video.

          If speed is required, 4G could be an option to keep the price down.

          • Turd on 13/01/2020 - 15:25

            @ESEMCE: So granny has to go from $50 a month with 20/1 to 12/1 a 8MB/s drop.

            She streams tv about ~60GB a month using the ADSL2+. Wonder if 12/1 can stream or not.

            4G or mobile not available due to being in a valley and reception there is terrible.

            They should compensate the pensioners I reckon. Damm this!!

            Suppose we'll just try it for her that $50 a month 12/1 and if she complains… we'll upgrade her, but probably do this near the end of the roll out period or removal period to maximise adsl.

            • ESEMCE on 13/01/2020 - 16:05

              @Turd: You can stream SD on 1.5mbps and HD on 5mbps

              12mbps is plenty fast enough for streaming.

              • Turd on 13/01/2020 - 16:11

                @ESEMCE: cool thanks for that!!! Will keep that in mind

                thank you

  • mranderson978 on 28/01/2020 - 08:42

    What you've got sounds faster than the NBN.

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