Hello OzBarginers!
We've been thinking of asking this for awhile as we're looking to vastly expand our inventory over the Christmas period.
What products do you buy online? What products do you want to buy online?
More or less, what do you look for when shopping online?
Any responses would be very appreciated!
Happy Holidays,
OzGroceries Team.
What groceries do you want to/currently buy online?
LOzGroceriesTeam on 05/12/2019 - 22:02
Poll Options
- 18I like Grocery Shopping Online - (Coles Online, Woolworth's Delivery)
- 44I don't like Grocery Shopping Online
- 21I've never tried it
Comments
This is the kind of stuff I want to know, There are many ways of incorporating BB dates online that haven't been utilized yet so that's something I would look into adding.
In terms of delivery pricing at the moment, the fact other shops have it so cheap makes it hard to stay competitive at the moment.
Thanks for the feedback on the site though!
Woolies and Coles have the deliveries so cheap, just to compete for the market share. They don't make much profit on the delivery fees itself after taking into account the wages of the pickers, delivery drivers, vehicle maintainance, insurance etc. Any profit would be made on the product itself or a small markup of 5-10% on online products. Obvious drawback of online shopping is fresh produce, as it is subject to the picker choosing the best product.
mostly the young folk who shop online or those that can't cook.
Cheap nappies from Amazon are the best thing ever
A bit awkward but I just found out groceries only refer to food…
The terms a bit negotiable, I know in the 2 big brand retailers they still refer to nappies as groceries.
In Coles/Woolies the "Grocery" department covers everything that isn't fresh…. so muesli bars to canned beans, coffees, health and beauty as well as cleaning and pet foot. Some might refer to it as the Dry Goods department which personally I think is more fitting….
I don't see any cheap nappies offer from Amazon
I use coles online for items that don't differ much from one another. mainly processed pantry stuff like juices, cans, sauces…etc
I go to the store to buy fresh produce like fruits, veg, meats, fish..etc
Can't get good/fresh produce at grocery stores, you need to go to the fruit markets
In terms of brands on said processed items, do you tend to lean towards cheaper home-brand goods or private label?
Depends on the item.
Some items I hold value to I want a certain brand of but other items that doesn't hold much value to me like garbage bags I get the cheapest item available.
Lube, i am aways running out of it.
You're not meant to eat it.
Even if they're flavoured.
^This. Excessive consumption may cause laxative effect. …maybe they are into that, no judgement :p
maybe it's cheaper than the actual laxative?
I'm actually looking to make the move to online groceries.
I grow most of my greens and I catch most of my seafood. If I can get good chicken (Lilydale free range doesn't really cut it) and beef, I'd get that online.
I used to go into supermarkets daily. I'm down to weekly.
In your opinion, what does shopping online do better than going in store?
Tell you if its stocked or not. Besides that nothing.
I don't like going to the shops.
Stops impulse buying as i tend to buy treats and snacks less compared to browsing along the aisles instore. Not having to fight with others over parking and queueing for checkouts. For parents with young children, not having to bring them instore. For the elderly, its self explanatory. Going grocery shopping is a chore most people would rather avoid.
I was going to buy groceries online from Woolworths once. I started adding items to the cart, then after half an hour I realised I had only looked at about 30% of their items and figured it would be quicker to just drive to the store.
Woolworths and Coles online is easy. I hate going into the shops. I buy everything online and either click and collect or free/cheap delivery depending on the size of the order.
Meat I buy from a butcher or in store at Woolies/Coles. Dash in and out in 5 minutes.
Fruit and Veg I have no issues ordering online because if I get some crap produce I just notify and get a credit on my next order no questions asked.
Fruit and Veg I have no issues ordering online because if I get some crap produce I just notify and get a credit on my next order no questions asked.
Same, but still annoying/inconvenient though…we try to avoid ordering fruit and veg online because it's more miss that hit. I feel like the pickers purposely (or have been directed to) choose the poorer stuff…how else can you explain it?!
I'd rather click a few buttons and get a refund than step foot in a busy Colesworth and deal with the trolleys, prams etc.
Woolworths online is a really great service for us, we live rurally and they deliver to our place. Instead of an hour round trip for us, for a few bucks they deliver groceries straight into my kitchen.
What I don’t like is how often they are out of stock of items and that it seems to be very hit and miss to whether you get your items substituted or not. I notice items on special tend to not get substituted often. This can be a pain when for example all the meat I have ordered is out of stock and I end up having to drive in anyway.
I also don’t like that I don’t get to choose fresh produce myself and that it is often much more expensive than if I was to purchase it elsewhere. I often seem to get short dated items as well, which can be a pain.
I think a lot of it depends on who your picker is on the day, i’ll often ask in the notes section for longer dated foods or for fresh produce to be a certain way and find I get the opposite.
One other change I would like to see, is the option to have the order delayed in the case of items being out of stock. I would often prefer to have my order arrive the next day instead of having half the items be out of stock.
I don’t do it.
1) delivery to my apartment is near impossible. I don’t trust it to be left at the door and I’m not home enough to accept delivery.
2) delivery is far too expensive. I’m 400m from two supermarkets. If I need something I’ll just walk.I buy everything online. I’m fussy over which location as some give bad fruit and veg but some stores give really good stuff and never an issue. For milk and meat ect i write “longest best before” date in the comments and they give me items with long expiration dates.
I click and collect drive thru and it’s very convenient
Aldi for the win.
I don't do grocery shopping online.
We visit a supermarket once a week; it may be Coles or IGA, depending on what we need. IGA is more local to us and the community benefits are an attraction. IGA also has a good range of non-standard items (different cheeses, bread, etc.) that other stores do not stock.
Coles is ok when we need to re-stock the pantry with the basics.Seasonal fruit and veggies are sourced locally, as we like to see it to assess the quality.
We buy almost everything online with it being delivered to our door.
Woolworths for standard groceries.
Harris Farm for Fruit and Veg.
Various online Butchers for meat.We've almost never had any issue with quality of products because we buy from good merchants. The main issue we have is with Woolworths being out of stock for some grocery items from time to time.
Which online butchers would you recommend?
Number one reason I don't is minimum spent for free delivery is usually over $100. And I don't want to spend that much for a single person household
Do we get paid for doing your marketing? Are you ringing people just b4 dinner asking these silly questions that if you paid a marketing firm would provide for you?
We think it would be better to get input directly from our target customer-base. Thank you for the "constructive" response though.
I buy everything online. I don't have a car and even if I did I'd rather stay home and have what I want be brought to me. Not having to deal with people that don't know how to walk in a straight line, or rabid children and their shitty mothers is also a huge plus.
That being said, some things are better to buy in person and I'm willing to do so if and when necessary. Meat and produce are variable, toilet paper, anything in a can, and milk are not. You are also not going to get shop specific discounts either (for example, I'll often clean the meat section out if there is stuff that is short dated. Freezers exist).
I use Coles primarily and they are good enough. I'm using their paid subscription and I don't have any qualms about that. My time is worth way more than what they're charging.
I hope you know that you can make everything when it's in season and stock up.
Jams when processed last 2 years… I have enough to last at least 6 that is if I stop making it.. just 2 ingredients citrus and sugar.
Same goes for chutney and relish..Pickle your own gherkins and make sauerkraut .. again only few fresh ingredients
Farmers markets are great for this
If so inclined make your own butter.
https://www.broadsheet.com.au/sydney/food-and-drink/article/…
Make your own crackers with few ingredients
https://vintagekitchennotes.com/ottolenghi-olive-oil-cracker…
Hummus, mayo and so on..
plenty of recipes online.. freshest ingredients at the farmers markets
I hope you know that you can make everything
James, gherkins, sauerkraut, butter, crackers, hummus and mayo are not "everything"
I suggested only a few things.. why are you complaining. You don't have to make anything. You can buy everything together with many preservatives.
Don't forget grow your own tree to hug it everyday
I have this paranoia they pick from the shelf the less fresh food to get rid of it so I never use online
Eh… I don't mind online, it's okay. Comes in handy sometimes.
I don't like Grocery Shopping Online. You never know the quality/end-date of the products you're getting and we're so well connected to shops everywhere that it's part of the experience to walk around the shop and pick up products you need as well as others/deals as you explore.
It might make sense for bulky/heavy stuff or those that aren't freely mobile but for the majority it's not something of interest.
Had a look at your website for the first time and it's extremely limited in terms of product variety and options. No fresh bread, fruit and veg etc. With the big stores having their own online shopping orders and partnering with eBay/Amazon, struggling to see your USP here?
Delivery prices are also unattractive unless you opt for $150 spend to get free delivery…